Sorry, Not F****** Sorry

, , , , , | Working | October 25, 2017

(I work in a toy store and, as expected, kids are almost always in the store. The store is fairly small, and there are no aisles. As this happens, there are a few kids around.)

Me: “Hey, welcome to [Store]. How may I help you?”

Customer: “I’ve come to look for something for my daughter.”

(I go and I show him where the girls’ section is. He sees a box he likes, and while talking about it and asking about it, multiple times he curses, all in the matter of half a minute or so.)

Me: “Excuse me, sir. I don’t mean to be rude, but could you please refrain from cursing as there are children around?”

Customer: “Okay, and don’t correct me again.”

(He grabs the box and heads over to the register, where I ring him out. I offer him our rewards card.)

Customer: “Yeah, no, I don’t want it. I really don’t want to be around you.”

(I am mildly offended, but complete the transaction quickly. The customer walks out. At this point, I usually say things like, “have a good one,” or whatever, but he is definitely in a bad mood. A minute after, my manager points out that it was good of me to ask him to refrain from cursing, but due to my attention issues, I didn’t realize that I had gone on for about fifteen seconds about not cursing, which in my head felt like I said it once. He says to consider it a learning experience, and tells me that it isn’t really my fault that the guy reacted so rudely. I feel like crap automatically, and hope the customer will come back in so I can apologize to him.)

Me: *answers the phone with usual greeting of place and name* “How may I help you?”

Customer: “Hey, uh, [My Name], f*** you. We clear?”

(I fall dead silent out of shock and hang up, walking towards the back room where I tell my manager what just happened.)

Manager: “What an a**hole.”

(Let’s just say I’m not sorry anymore.)

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No More Playing Band In French Wearing Pants

, , , , | Learning | October 25, 2017

(It’s the end of the school year. Most our classes are taught by one teacher, and our teacher has made a list to remind us that other classes are over. One of my classmates added to it, so the list reads:)

No more band!

No more French!

No more pants!

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Taking Stock Of Harassment Claims

, , , , , , , | Working | October 25, 2017

(I work as a supervisor at a stationary store while at university. I’m doing stock checking with a recently-hired employee. I haven’t worked with him prior to today, but the store manager says he is good.)

Employee: “Finished!”

Me: *while counting* “That was quick. One second…”

Employee: “Why are you counting?”

Me: *glancing at his report* “Because we need to know how many– What is this?”

(The employee has written a very small list of items that are available in store, and put a number next to each.)

Employee: *proudly* “My stock check.”

Me: “There are forms that we need to use, and this is far too small of a list to be even a tenth of our inventory. What do these numbers mean?”

Employee: “How many we need?”

Me: “You’ve never done this before have you?”

Employee: *sounding hurt* “What makes you say that?”

Me: “We don’t have enough room for 20 executive desks. The one we have is just for display. And 17 boxes of staples? We’ve sold more than that this morning alone. I’ll take you through the procedure once I’ve finished with this aisle, and we can do the rest of the check together.”

Employee: “Okay.”

(The guy wanders off, and once I’m finished I can’t find him. I end up doing overtime to finish the stock check myself and make a note to mention it to the manager on my next shift. However, when I come in, I’m called into the manager’s office before I can do anything.)

Manager: “We have to let you go.”

Me: “What? On what grounds?”

Manager: “Bullying and sexual harassment.”

Me:What?!

Manager: “Yes. It has come as a shock to me that you would take advantage of [Employee] like that.”

Me: “What are you talking about?”

Manager: “He says you belittled him so you could force yourself on him for the rest of your shift. He felt so threatened he fled the building.”

Me: “None of that is true. In fact…” *pulling out [Employee]’s “report”* “This is what [Employee] did with the stock check. He didn’t know what to do, so I said I would work on it with him.”

Manager: “So, this is an admission.”

Me: “What? No. Just look at the paper, please.”

Manager: “This isn’t his handwriting.”

Me: “Well, it certainly isn’t mine.”

Manager: “This doesn’t make any sense, but my decision is final. We’ll pay you for the week. I don’t want to see you anywhere near this store or [Employee] again. We might also report this to the police if [Employee] agrees. You should be ashamed. Now, get out!

(I was escorted from the building by a security guard with my hands secured behind my back, while my coworkers and the employee stared at me. The employee seemed to be loving every second. For the next week, I was a complete wreck with worry about potential police charges. By the end of the week, I could barely stand from stress. I then got a phone call from a senior manager in the company, the manager to my store manager, asking me to come to the store. I didn’t go, and got another call from someone in the HR department. They told me the senior manager called an audit on the store after the claims of sexual assault, and after an investigation, which included the CCTV I forgot about, asked the manager and his SON to leave the company. I was asked back, but I couldn’t even reach the car park without going into a panic. I post this because I am now a legal adviser for a restaurant chain, and have been called in due to claims of assault. I walk into the restaurant, and the guy recognises me instantly, and flees. Something tells me history was trying to repeat itself.)

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The Couponator 3: Rise Of The Coupons

, , , , , , | Right | October 24, 2017

(I am working at the cash register during our supper hour when we get a lot of customers coming through. Note that very recently, we have released coupons to arrive in the mail for every household, as well as printable versions. Customers are allowed to use more than one coupon at a time.)

Me: “Hi, I can help you over here.”

Customer: “I have multiple coupons today.” *pulls out her purse and proceeds to pull out five printed coupons*

(These coupons are “Buy one, get one free.” So, with a sandwich and a medium fry, one can get a second sandwich for free. She starts giving me her order, consisting of four burgers, four orders of nuggets, two chicken burgers, one large wrap, two small wraps, and five orders of fries.)

Me: “So that’ll be $51.95. Is this for here or to go?”

Customer: “That’ll be to go, dear.” *sits down and waits for her order*

(A coworker helps me deal with the rest of the customers in line. While they come and go, the first customer patiently waits for a while, staring at her remaining coupons, before coming back up to the counter. She calls me over to help her.)

Customer: “I would like to remake my order, using these coupons instead.” *she presents five printed coupons for a “two can dine for $10.49” deal*

Me: “Um… Let me ask a manager to see if they can help out.”

(I find the closest manager and explain the situation, and my manager refunds the order and hands her back her money. She then proceeds to put in the same order, using the new coupons. These coupons come with two sandwiches, two medium fries, and two medium drinks per coupon, so her order now also includes ten orders of fries and ten drinks. When asked if this is all right with the customer, she responds that it was fine.)

Manager: “So, after putting in the new coupons, your total is now $70.08.”

Customer: “But each coupon is $10; that can’t be right.”

Manager: “It’s $10 per coupon, but this is also with your drinks and extra fries, plus your wraps.”

Customer: *slams down her refund money from earlier* “Well, this is unacceptable! I want my order done the way it was before!”

(My manager had to redo the order once again, leaving my coworker to deal with the rest of the crowded lobby. Our line-up didn’t get any smaller as long as she was there, who kept us busy for about 20 minutes to make sure her order was done correctly.)

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Persevering Pop Proves His Parking Point

, , , , , , | Friendly | October 23, 2017

(My dad goes to the bank one night to draw money out of the ATM. There are three spaces right up front, and a woman has parked her car sideways over two of them. My dad pulls into the third, effectively blocking her in, unless she wants to back up over the planter.)

Woman: *running from the ATM* “You can’t park there! You’re blocking me in!”

Dad: *shrugging* “I’m parked perfectly legally, inside the lines. It’s not my fault you parked across two spots and now can’t get out.”

Woman: “You have to move right now! I’m in a hurry.”

Dad: “Not my problem. You shouldn’t have parked like that.”

Woman: “But no one else was here!”

Dad: “Again, not my problem. You shouldn’t assume you’re the only person in the world and that no one else wants to use the ATM.”

(The woman continues shrieking at him, threatening to hit his car in order to get hers out, and he tells her he hopes she has really good insurance, since there are video cameras outside the bank that will show she deliberately hit his car.)

Woman: “I’m getting the security guard!”

Dad: “Great! Go for it.”

(He sits on a nearby bench and waits. The woman comes back with a security guard who patrols that lot at night.)

Guard: “Is that your car, sir?”

Dad: “Yes, it is.”

Woman: “Make him move it! I’m in a hurry!”

Guard: *to my dad* “I don’t suppose you’d be willing to move your car, sir?”

Dad: *grinning* “Not at the moment, no.”

Guard: *to the woman* “I’m sorry, ma’am; there’s nothing I can do. He’s legally parked in between the lines. He has every right to park there as a customer. You shouldn’t have parked the way you did.”

Woman: “BUT I WAS IN A HURRY!”

Dad: “And now you’re stuck. How’s that working out for you?”

Woman: *screaming* “I’m calling the police!”

Dad: “Great.”

(The woman walks away, presumably to go call the police.)

Guard: “You stay as long as you like, sir. You haven’t done anything wrong.”

Dad: “Oh, I fully intend to. If she’d asked nicely I would have moved my car right away, but I could tell she thought she was better than everyone else, just by how she parked. I’m in no hurry.”

(The woman came back in tears, and Dad finally moved his car after she promised never to do it again. He said he felt like he made his point.)

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