Can’t “Wipe” That From Your Memory

, , , , , , | Friendly | August 9, 2018

I’m working retail in a department store in high school. While putting clothes away I notice a woman lurking in a seldom-frequented corner of the store. The company has a strict policy on apprehending shoplifters and prohibits clerks from approaching or even remarking on it to anyone suspected of it. Because of this, I follow her from a bit of a distance, keeping an eye on her in case I need to alert loss prevention.

She darts into some high-hanging racks used to hang long bathrobes and dresses. Glancing around, she doesn’t notice me and proceeds to grab a handful of bathrobe and whip it behind herself. She stuffs the wad of cloth deep into the back of her jeans and begins—to my horror— scratching and rubbing vigorously, using the cloth as what can only be described as toilet paper. She ends this session with one long, satisfying swipe, shakes the cloth free, and wanders off. Disgusted, I hunt down my manager and alert her. She moseys over, glances at it, and, seeing no “stains”… also wanders off.

I now launder all new clothes before wearing them.

The Holiday Inn(sane)

, , , , | Right | August 9, 2018

(I have just arrived to relieve my coworker off her shift. She usually is very cheerful looking, but now looks very frazzled. She spots me and looks relieved.)

Coworker: “Okay, so, this crazy lady — the wife of [Long Term Stay] — has been going off all evening about her husband. Don’t listen; she’s crazy. And don’t transfer her to him; he says he doesn’t want to listen to her.”

(The phone rings.)

Coworker: “Don’t answer that. It’s her.” *leaves without another word*

(I’m completely confused, and I don’t know exactly what’s going on. But I figure I’ve dealt with worse. The phone keeps ringing and ringing, until finally I pick it up.)

Me: “Hello, this is [My Name], front desk of [Hotel]. How may I help you?”

Old Lady: “Who is this?! [My Name]?! Well listen to me, [My Name].” *sneers out my name* “I’ve been talking to that little b**** [Coworker] all evening, and she was very unhelpful, and if my husband has a heart attack, I’M GOING TO SUE. DO YOU HEAR ME?! I’M GOING TO—”

(She rambles on and on about her husband being sick and about suing, practically spitting on the phone. Her words are coming out in a jumbled big mess. She sounds likes she’s having a fit. I’m trying to figure out what’s going on, and can’t. Every time I try to break in, she raises her voice louder.)

Old Lady: “Don’t you try to interrupt me, you worthless w****! You b****!”

(I hung up. We have the right to hang up if the caller is being abusive and not listening. The phone rang and rang and I didn’t pick up. It rang for THREE HOURS straight, and then finally stopped. I made a note of it in the log, and sighed. Turns out the guest’s wife was angry because she and her husband had a big fight, and her husband didn’t want to speak with her, so she was taking it out on the staff here! The GM spoke with her husband, who was a long-term stay, and told him to tell her not to abuse us. I never heard from her again, thank goodness. Last I heard they were getting a divorce. I wish I could describe how much hate her voice had in it.)

Employing Not Always Right Customers

, , , , , , | Working | August 9, 2018

(I am sitting in a social committee meeting with some coworkers, discussing company tickets to a baseball game. We recently sent out the company-wide invitation to sign up for free tickets. Note that I am the only person in the meeting who is not a supervisor. While we are discussing this, I have my laptop open, and see that I have an email about the tickets, so I read it to the group.)

Me: *reading the email from an employee I barely see* “Are the tickets general admission?”

Supervisor #1: “Is that [Employee]?”

(Everyone stops to look at her in surprise.)

Me: “Yes, it is.”

Supervisor #2: “How did you know?”

Supervisor #1: “She’s in my department. She sells everything she gets from our company. Tickets, prizes, shirts. One time I got a call from HR because she had posted free tickets from the company on our own classifieds page!”

Supervisor #3: “What? Not even on Craigslist?”

Supervisor #1: “I also sometimes see her wearing clothes from the company store that still have the price tag hanging off them. I tell her about the tag and then she tapes it to her arm so it doesn’t flap around. Then she brags about how she just returns the clothes later! She does it with Kohl’s and Amazon, too. An $8 t-shirt from Kohl’s!”

Supervisor #2: “That’s crazy! It doesn’t seem worth it.”

Supervisor #3: “I see her in t-shirts and jeans a lot around the office, and flip-flops, too. Is she allowed to do that?”

Supervisor #1: “Nope. I have to talk to her about that all the time, but she just doesn’t care. You know, I’ve even heard her coaching her sister on how to keep price tags on purses so they can return them later. They’ll buy Coach bags, fly to Germany for Oktoberfest, then come back and return them! She also brags about taking expired coupons and waving them in cashiers’ faces and screaming at them so they’ll give her the discount just to get rid of her.”

(We were all greatly entertained by this gossip, but we were also horrified by how willing the employee was to share information about this dishonest behavior with her boss!)

Do you hate bad behavior? Well, misery loves company. Join us at our Antisocial collection in the NAR Store!

Wouldn’t Be Caught Dead With This Customer

, , , , | Right | August 9, 2018

(I work as a customer service manager at a store. A clearly drunk guy barges into the store right before closing. He tries to buy alcohol.)

Me: “I’m sorry, sir, but we can’t sell you that right now.”

Customer: *loudly* “I WILL HAVE YOU ALL DEAD!”

(I then called security to get him out. This happened six years ago and I am not dead yet.)

Getting His Insecure Panties In A Twist

, , , , | Right | August 9, 2018

(I work in a lingerie sore. We cater only to women, but occasionally a man will come in shopping with his girlfriend or partner. It astounds me how many men think it’s okay to stroll into the fitting room areas with their girlfriends to “assist” them trying things on. Our company policy is that no men are to be allowed in the fitting rooms when there are other customers trying things on. Most women feel very uncomfortable if they are trying on bras when there is a strange man nearby. One day, a man comes in with his girlfriend, and I have to politely ask him to leave the fitting rooms.)

Me: *politely in a quiet voice* “I’m really sorry, but we don’t allow men in our fitting rooms when there are other customers using them.”

Male Customer: *stares at me*

Me: “I know you are just with your girlfriend, but it’s for the privacy of our customers.”

(He blinks and walks away and I think everything is fine, but later he approaches me again.)

Male Customer: *aggressive* “You know, just because I have a penis, it doesn’t mean I am dangerous!

(He certainly seemed threatening after that!)

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