Thicker Coat Required

, , , | USA | Right | October 25, 2012

(One of my coworkers has a really beautiful, full-length, black wool coat that’s lined with a very soft faux fur that, despite being fake, feels real. She gets questions about where she got it from our clientele a lot, but she actually made it herself. It is really cold outside.)

Customer: *spotting my co-worker on her way to her lunch break* “Oh. My. God. That coat is gorgeous!”

Coworker: “Oh, thank you.”

Customer: “Give it to me.”

Coworker: “Ma’am, the coat is not for sale.”

Customer: “Bulls***! Everything in this store is! Now give me that jacket! I’m more smarter than you. I know how everything works! If you want something in your store, you can only buy it after us real people are done shopping and only if it’s something we don’t want!”

Coworker: “Um… ma’am, I’m sorry for the misunderstanding, but this jacket didn’t come from this store. I made it at home.”

Customer: “No, you didn’t! It’s mine! *tries to snatch the back of the coat as my coworker dodges her*

Coworker: “Ma’am, this is my jacket that I made for myself. We do not sell this jacket in the store, although we have some similar ones. I will not just give you my jacket.

Customer: “It’s mine! Not yours, mine!”

Manager: *to me* “What’s going on?”

Me: *explains*

Manager: *to the customer* “Ma’am, that is my employee’s jacket. It’s not for sale.”

Customer: *stamps her feet and screams* “BUT I WANT IT!”

Manager: “Ma’am, I’m going to have to ask you to leave. You can’t have my employee’s jacket. She needs it herself. It’s too cold. If you want a jacket, you can come back another time when you’ve calmed down.”

(She leaves, but comes back about ten minutes later with the police. They have a department on the other side of our parking lot. She points at my manager, my coworker, and me.)

Customer: “Those worthless pieces of trash are trying to steal my jacket!”

(My manager explained the situation, and they took a statement from my coworker, who had proof that she had actually handmade the jacket in the form of a series of photographs on her phone that detailed the ‘work in progress.’ In the end, it was the customer who was arrested for creating a disturbance!)

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Not All Knights Are In Shining Armor

, , , , , , | Minneapolis, MN, USA | Right | October 15, 2012

(Two of my children suffer from a rare, genetic bone disease and they both have recently had major surgery. My 10-year-old had his hip rebuilt and is using a wheelchair, while my 13-year-old had a tumor taken out of his ankle and is using a walker. The 10 year old also uses a walker to move from his chair to the car. I am parked in a handicapped space, and am trying to get them loaded into the car. There are 6 open handicapped spaces, but this elderly man decides he needs the space directly next to my driver’s side.)

Elderly Man: *honking horn* “Get out of the way!”

Me: “I need to get the kids loaded. I’ll be out of the way shortly.”

Elderly Man: *honking even louder, scaring my 10-year-old* “Get out of the way, lady! You don’t even need this spot.”

Me: “Sir, my two disabled children do need this spot, but there are several other open spots if you’re in a hurry.”

(By this time, I have my wheelchair-using child in the car. I set his walker aside to push the chair to the back of my car and retrieve my older child’s walker from the other side of the car. Unfortunately, I am not fast enough. The elderly man honks again, then bullies his way into the spot and DRIVES OVER the walker. I am nearly in tears, and have just put my head down trying to get the wheelchair folded up and put in the trunk of my car. The elderly man gets out of his car while I have the chair half way from the ground to the trunk.)

Elderly Man: “You’re very rude! You should be ashamed of yourself! You shouldn’t even be using this spot. It’s obvious you don’t need it!”

Me: *literally slack-jawed* “I’m sorry you feel that way…”

(As the elderly man leaves, two young men who look like thugs approach me.)

Young Men: “We’ve seen everything and feel really bad for you. Can we help you get the wheelchair and walkers into your car?”

Me: *crying and trembling* “Yes…”

(Not only do the young men get the medical equipment in my car, but they get my 10-year-old laughing again with their non-stop jokes. After they finish helping me…)

Me: “Thank you! Can I do anything to repay your kindness?”

Young Men: *wave me off* “We’re just doing what decent people would do. Have a pleasant day!”

(I found out later that they’d noted the elderly man’s tag number and had gone inside to report the incident to the manager. The police were called and the elderly man was held responsible for the damage to the walker.)

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Chauvinists To The Right Of Them, Chauvinists To The Left Of Them

, , , | USA | Learning | August 28, 2012

(I’m in a college bookstore looking for used textbooks. I’ve already got one textbook when I’m approached by another customer. Note: I’m female, and the other customer is male.)

Customer: “Hey! You took the book I need!”

Me: “Oh, there are other copies on the shelf.”

Customer: “That’s the cheapest used copy! I saw it earlier and I was coming back for it!”

Me: “Umm… well, I’m sorry if I seem unsympathetic, but why didn’t you just buy it earlier?”

Customer: “Because, I was running late for class! Now, give it!” *holds out his hand*

Me: “Umm… no. I’m sorry, but I’m purchasing this book because I need it for my own classes. There are other copies, so…”

Customer: *stomps his foot* “You give me that book and you give it right now! No girl can ever understand that subject, anyway!”

(Overhearing the commotion, an employee walks up.)

Employee: “Is there a problem?”

Me: “It’s no big deal. I just grabbed this copy of the textbook, and for some reason he doesn’t want to grab one of the other ones on the shelf.”

Employee: “I wasn’t asking you.” *to the male customer* “What’s going on?”

Customer: “She took the cheapest used copy of that textbook. Girls are too r*****ed to understand that subject, so she can’t have that book! Tell her to give it to me NOW!”

Employee: *to me* “He’s right. That subject is awfully hard, you know. Much too hard for girls. Shouldn’t you take the intro class?”

Me: “First, I already have taken the intro class. Second, I don’t find it that difficult to understand, just fascinating. Third, I want to talk to your manager!”

Employee: “No. Just hand over the book, little girl.”

Me: *rolling eyes* “Toodles, boys. You’re not worth my time…”

(I went to the register and was rung through by another young man who was much more polite. He *did* call the manager for me, and I explained the situation. The manager called the employee over and fired him on the spot. When he saw the other customer, it turned out that guy worked in the store, too, and he was also fired.)

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Just Plain Batty

, , , , , | Right | July 17, 2012

(My friend used to own a comic book store in the local mall. I am a tall goth girl and am leaning against a book case reading a Japanese graphic novel.)

Customer’s Young Son: *tries to reach for a comic on the top shelf*

Me: “Here you go!” *hands him the comic* “Batman is my favorite super hero.”

(The young boy’s father approaches.)

Customer: “What they H*** do you think you’re doing talking to my son?! You’re trying to possess him with your evil!”

Me: “I was handing him a book.”

Customer: “Don’t lie to me! You were trying to convert him to worshiping the devil!”

Owner: “Is there a problem?”

Customer: “How dare you let devil worshipers hang around in your store?! She was trying to convert my son with this devil bat comic!”

Owner: “She handed him the comic. That is all, sir.”

Customer: “Don’t lie to me! You’re one of them aren’t you? You’re both in a cult together!” *to his son* “Son, we never go near these people again, do you hear me? I’ll tell everyone this store is evil!”

Me: “Sir, I’m actually an atheist and am offended that you would make such blind accusations based on my appearance.”

Customer: “Don’t tell me how to raise my son! God hates you!”

Owner: “Sir, I would like you to get out of my store and never return.”

Customer: “I can enter here if I want. It’s a free country, and you HAVE to serve me!”

Owner: *calmly* “You’re right, it is a free country, and as the owner of this shop, I have the freedom to tell you to get the f*** out or I’ll call the police.”

Customer: *grabs his son and leaves hastily*

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How To Show-Up A Show-Off

, , | Amsterdam, The Netherlands | Right | February 24, 2012

(Note: I’m a male customer at a coffee shop. I’m standing in line behind an obnoxious man and a beautiful blonde woman he’s unsuccessfully trying to chat up. The server is a young woman who appears to be new at her job.)

Man: “Excuse me! I ordered a non-fat, non-sugar, orange mocha chip frappuccino! This isn’t non-fat, and there’s no whip cream on it.”

Barista: “I’m so sorry, sir. I’ll remake it immediately.”

Man: *to blonde woman* “What is up with these guys!? They screw everything up.”

Barista: “Here’s your drink, sir. I hope this one is up to standard.”

Man: “What are you, f***ing r*****ed?! This is a plain mocha frappuccino! I wanted an orange chip mocha frappuccino! Get it f***ing right!”

(The barista remakes his drink again, but is clearly on the verge of tears.)

Man: “Oh, my God, you people need to learn to speak English! I said non-fat. Don’t tell me it is non-fat, because I can taste—”

(At this point, the blonde woman decides she’s had enough of the man and interrupts him.)

Blonde woman: *in a strong Irish accent* “WILL YOU STOP BEING A JERK FOR FIVE F***ING MINUTES?! The girl has made the d*** coffee perfectly this time — I watched her! And, even if she hasn’t, she’s young and clearly new at her job. It’s a f***ing coffee! Cut her some slack!”

Man: “Excuse me, but I want what I asked for! I don’t see why that’s so hard!”

Blonde woman: “She probably looked at you, assumed you were a man, and was therefore completely confused by your non-fat, non-sugar, orange mocha chip frappuccino order. Real men drink real coffee, and they don’t bully teenage girls until they cry. Now, can you please stop being an almighty dickhead, and just f*** off?!”

(Everyone in the coffee shop clapped, and the man left, embarrassed. I paid for the blonde woman’s coffee, and found out she is from the same part of Ireland as me. One thing led to another, and I asked her to marry me this Christmas. She said yes!)

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