A Heady Proposition

, , , | Romantic | September 20, 2008

Customer: “I have a big problem. You cut off my head!”

Me: “I’m sorry? How did I cut off your head?”

(The customer shows me an obviously self-taken picture, with the top of his head removed.)

Me: “Sir, it looks like it was taken that way.”

Customer: “No, it wasn’t! My whole head was there when I took it. I’m sure!”

Me: “Okay, let me see your memory card…”

(The customer hands it to me, and I go in the lab and pull it up on the computer. Sure enough, he chopped his own head off in the picture.)

Me: “Sir, that is the whole image, and the top of your head isn’t in it.”

Customer: “But it’s DIGITAL! Can’t you fix it?”

Me: “You can’t create something from nothing.”

Customer: “But… but… but… I need a photo for a dating website!”

Me: “Give me the camera and go stand over there.”

Customer: *excited* “Hot d***! You can be my best man!”

Me: “A thank you card will be enough.”

(Skip ahead nine months…)

Female customer: “Is your name [My Name]?”

Me: “Yes, can I help you?”

Female customer: “My husband wanted you to have this.” *hands me an envelope*

(I opened the envelope, and sure enough, there was a thank you card with a picture of him and his wife. He actually got married and sent her in with the card!)

 

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Fighting Fire With Fire

, , | Right | August 13, 2008

(A father is letting five kids make a complete mess of the restaurant. They’re ripping napkins and using it as confetti, breaking chopsticks, and screaming their little heads off.)

Me: “Sir, I’m going to have to ask you to tell them to stop doing that. They are disturbing the other customers.”

Father: *beaming* “No.”

Me: “No, as in, no, you won’t tell them to stop it?”

Father: *still beaming*“Yes.”

(I have to get back to work at this point and sure enough, the kids keep misbehaving. Several customers complain to me but I have no authority to throw them out. The last to complain is a table with about eight young guys.)

Customer #1: “So there’s nothing you can do about them?”

Me: “I’m so very sorry, sir, but no. I can get you a drink from the house to make up for it.”

Customer #2: “No, that won’t do.”

Me: “Well, I can see if I can get you a free dessert…”

Customer #2: “Not what I meant. Can’t you get your boss?”

Me: “I’m afraid he’s not in, sir.”

Customer #1: “Well, we won’t accept any free stuff. I bet that would come out of your pay.”

Customer #3: “Hold on…”

(The customer gets up and the others immediately follow him to the noisy, messy table. They’re now surrounded by eight tall, young men who look mighty pissed.)

Customer #3: *to the father* “Tell them to stop it.”

Father: *still beaming* “No.”

Customer #1: “You’re upsetting the waitress.”

Father: “Do you guys even work here?”

Customer #1: “No, we’re from that prison up the street. We’re out on parole. Funny coincidence, we all served seven years for kidnapping and murdering a bunch of noisy brats and a jerk who made minimum-wage waitresses cry.”

(At this point the kids become very, very quiet and the other patrons start giggling and staring.)

Father: “You’re lying.”

Customer #4: “Wanna take that chance, buddy?”

(One more lecherous grin was enough to send the whole bunch of misfits scurrying to the exit. My knights in shining armor actually got applause from the other diners and a free meal from me.)

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Never Piss Off A Man With A Meat Cleaver

, , , | Right | June 23, 2008

(It is 5:45 pm on Christmas Eve, and the grocery store I work at closes at 6:00 pm.)

Customer: “Why don’t you have any big frozen turkeys? I need a 20-pound frozen turkey!”

Me: “Sir, we only have what’s left in the counter.”

Customer: “Go look in the back! I know you have some hiding back there.”

Me: “Um, sir, I put all the turkeys out already. What’s out is all we have.”

Customer: “LISTEN! I NEED A G**D*** 20-POUND TURKEY! GET IN THE BACK AND FIND ME ONE!”

Me: “There are no more turkeys in the back.”

Customer: “I’ll just go look myself!”

(The customer proceeds to march through the “Staff Only” doors and is met by one of the butchers who stands 6′ 5″.)

Customer: “GET ME A G**D*** TURKEY!”

Big Butcher: “GET THE H*** OUT OF MY STORE!”

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A Nasty Case Of Selective Hearingitis

, , , , , , | Right | June 10, 2008

(I work for the billing department for a big cable company. I speak English clearly, but it’s my second language.)

Lady: “I just got my bill and it says I owe you $400 in adult films, but I haven’t watched them.”

Me: “I apologize for the inconvenience, but we got that information from your receiver. Do you think maybe somebody in your house might have ordered them?”

Lady: “No, there’s only me and my nephew.”

Me: “How old is your nephew?”

Lady: “He’s 14 years old, but he would never do that! I need you to credit my account for the whole amount.”

Me: “Again, I apologize for the inconvenience but I won’t be able to do this at this time. I see we have credited your account twice in the last six months.”

Lady: “I need the credit NOW, you hear me!”

Me: “I understand your frustration, but as I told you before it’s impossible for me to do that at this moment.”

Lady: “What? What did you say? I can’t understand you… You have a really thick accent!”

Me: “I apologize; I said I won’t be able to credit your account at this time.”

Lady: “What? You need to learn English before you get on the phones. I can’t understand a word you said!”

Me: “Okay… So, would you like me to credit your account for 600 dollars?”

Lady: “Yes, that’s what I’m asking for! THANK YOU.”

Me: “Oh, so now you understand my English. Sorry, we cannot credit your account at this time.”

Lady: “Let me speak to a supervisor!”

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Touché, Part Deux

, , , , , | Right | May 16, 2008

Me: “Thank you for calling. How can I help you?”

Customer: “I want to know why I received a late fee on my statement?”

Me: “Let me check for you… I do apologize, sir. Your payment was received fifteen days after the due date, which caused the fee.”

Customer: “I see. Can you remove it?”

Me: “Unfortunately, no. You have had three removed this year already. This fee will not be removed.”

Customer: “What do you mean you won’t remove the f****** fee?! I always pay on time!”

Me: “…”

Customer: “What, are you stupid? Your god-d*** mother not educate you? Are you some kind of bank Nazi? Remove my fee!”

Me: “As I stated, this fee is valid and will not be removed.”

(This went on for about four to five minutes, his requests heavily sprinkled with profanity and insults.)

Customer: “Fine, you know what? You can take this g0d-d*** mo****-f****** Visa card and shove it up your god-d*** mo****-fu***** a**!”

Me: “Sorry, sir. My a** only accepts American Express.” *click*

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