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There’s “Thank You” And Then There’s Literally Putting Your Money Where Your Mouth Is

, , , , | Right | CREDIT: RealPokesatsu | September 11, 2021

I work at a grocery store where, as a bagger and stocker, sometimes I help people take groceries to their cars. I don’t mind doing so because I like taking a breather before going back to work. I never expected anything in return.

A few days ago, a woman I’ve helped a few times stopped me before I went back inside. She gave me $20.

I told her I couldn’t accept it because I didn’t do that much to help her, and she might need it for something later on. She looked a bit sad.

Customer: “Honey, I’ve been shopping here every Thursday afternoon since this store opened. I’ve met so many employees over the past few years, but none… none… have offered to help me load groceries into my car. The cashier usually asks, and then if I say yes, the bagger looks annoyed and does a rushed job. I’ve had crushed bread and broken eggs, and one even stole some sandwich meat from me. However, I’ve heard you ask every customer if they need help to their cars. Usually, they say no, but you at least offer. Take this as a thank you from us old folk and back pay tips from the past few trips. At least let me do this for you. I know this job probably doesn’t pay well right now.”

I didn’t know what to say. She stuffed the $20 in my shirt pocket, patted my chest, and walked to the front of her car. As she got in, she asked me how much the job pays and why I was here.

Me: “$8.25 an hour, but it’ll be $10 by the end of the year. I’m getting my own apartment soon, I’m saving up for a car, and my hobbies cost a pretty penny sometimes. I take every hour I can get.”

She nodded, said to have a good day, and drove off. When I got my new schedule for the next week, I was working every day but Saturday. This was odd, so I asked my manager if something went wrong or if someone quit. He said no.

Manager: “Make sure your apartment is always clean, show me your car when you get it, and if your hobbies are expensive from time to time, let me know when you need more hours to afford them.”

[Customer] asked my manager to give me more hours. I almost cried. I never expected anything in return. I just wanted to save money so I can move out of my mom’s boyfriend’s house and get my life together. Now, that might be easier.

THANK YOU, [CUSTOMER]!

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You Catch More Flies With Honey… Or Spilled Salt

, , , , , | Right | September 7, 2021

I like to shop at a certain fashion retailer that started offering non-perishable food products from local producers. I order a cheese-making kit online. The outer box has a white crystalline powder on it when I open it. I open the inner box to find a tear in a baggie of salt. I can easily replace this, but a loose, unknown white powder isn’t great! I phone the store’s toll-free number for feedback.

Customer Service Representative: “Hello, thank you for calling [Company].”

Me: “Hi, I ordered a product online. It’s a bit damaged. I don’t want a return; I just want to give some feedback.”

Customer Service Representative: “We don’t want you to keep a damaged product. You can return or exchange it for free, however.”

Me: “It was a cheese-making kit. I opened the outer box and found a spill that looked like a silica gel packet. When I opened the inner box, I found it was salt. I don’t want to return it just for that, but I did want to pass on that it should be packaged better.”

Customer Service Representative: “Thank you. Did you have the order number?”

Me: “Yes, it was [number].”

Customer Service Representative: “Thank you. We’d like to offer you a $10 gift card for this problem. May I put you on hold while I set that up?”

Me: “Sure!”

Customer Service Representative: *Thirty seconds later* “Thank you for waiting. You’ll receive an email with your gift card right away. Is there anything else I can help you with?”

Me: “No, thank you!”

This is what good customer service looks like. Now to go shopping again.

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A Tale Of A Table Of Twenty-Two And How They Tipped

, , , , , , | Right | CREDIT: Big-Prior-5878 | September 3, 2021

I work at a restaurant in a resort hotel that has a roughly 400-person occupancy post-health crisis, and to say I’ve been getting burnt out is an understatement to the Nth degree. After a rough Friday and Saturday — fifty-plus-minute ticket times, an hour-long waitlist, and just a complete dumpster fire start to finish — I had absolutely no desire to go in yesterday. My faith in humanity was decimated. But I went, and holy s*** was it the best decision I’ve made this year.

The last table of the night was a twenty-two-top youth basketball team with eight adults. I was already pissed, thinking they’d make a mess and have a million split tickets. Then, an angel from the walk-in in the sky blessed me with their presence. All one ticket. More or less well-behaved kids. Everyone was nice and patient. Food came out right. I thought I was having a stroke or another work dream. This angel of a man who was taking care of the tab tipped me $1,200 on top of the included $240 gratuity.

I have never in my life cried from happiness at work in my life. Sad cry? Yes. Angry cry? Abso-f******-lutely. Work July Fourth lakeside and the kitchen catches on fire cry? Just the one time. But never happy crying. This man gave me over $1,400 and could not have been nicer. And I almost called out. My faith in humanity is restored and my eyes are puffy from crying. To think I was dreading coming to work and almost called out.

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Revenge Is Sweet, Even When It’s An Accident

, , , , , , , | Right | CREDIT: my_bruises_shine | September 1, 2021

When I’m nineteen, I am hired on to open a new restaurant in our area. We go through the process of training in hotels while it’s being built, and I am going to start out as a hostess to get the feel of the inner workings at this particular place.

On our second night of cold opening, where you basically have to be invited — food is free, half charge on the bar, and tipping is required — it happens.

I have seated a table of a well-to-do man and a couple of his equally well-off buddies in their late forties or early fifties. It’s a lovely interaction; I expect nothing else through their visit. I get them squared away and walk back up to the host stand to snag my laminated copy of the table chart.

I walk back by this table after running through and checking on open and soon-to-be-open tables. This man slaps my a** as I walk by.

In a sheer, shocked reaction, I turn around and frisbee the chart into this clown’s neck. You know how sharp those new laminated edges are. I draw blood. The whole place just goes quiet.

Then, from every corner, nook, and cranny of that building, everyone — I mean everyone — starts uproariously laughing, even the proprietor. I’m still s***ting bricks, thinking I just slashed this guy’s jugular and now I’m going to jail.

I try to pull myself together as quickly as possible and leap to his table, just spewing apologies. (I’m nineteen, it’s 2000, and I don’t know better.) He and his bros are laughing so hard, the only noise is their wheezing. They have tears rolling down their faces.

The proprietor is now running to the table, still giggling like a toddler. Before he can even get out a response, the man starts talking, reaches into his back pocket, and pulls out his wallet. He apologizes profusely to me, saying he “didn’t know what came over him” and he wasn’t hurt by anything but “his actions”.

The guy puts five $20 bills in my hand and apologizes so many more times throughout the whole evening.

After he and his crew waddle on out, I am doing my thing with the chart again — more aware now — and random tables keep handing me money. “We haven’t laughed that hard in ages!” “You made our night!” And so on.

Forget the fact that he just basically assaulted me in front of all you. Thanks for the cash.

I profited off a booty slap, was not written up or fired, and took down a grown-a** man down with a laminated chart. I will never forget that night.

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Why Nurses Should Rule The World, Part 14

, , , , , , | Right | August 26, 2021

I’m a nurse and have been working like crazy in these wonderful times of plague.

I need to get a patient to another ward and, luckily, it’s in the same building, so instead of waiting for the porters — who have been run ragged as much as anyone else in a hospital; praise to them, too! — I decide to wheel the patient there myself. We have a large lift — elevator for you Americans — designed for gurneys and the like, so I bring the patient there.

The door opens, and in the middle of this large space… is HER. The hair, the clothes, the age, the sneer. Everything about her screams, “I want to speak to your manager.”

She gives me one look with my patient and steps forward, blocking my path.

Woman: “No. Wait your turn.”

Me: “What?!”

Woman: “This is my lift. Wait for the next one.”

Me: “No, this is not your lift. I need to get this patient to the ward upstairs.”

She actively sticks her FOOT out to block my gurney before I can get the patient in.

Woman: “SOCIAL DISTANCING! SOCIAL DISTANCING! STAY BACK!”

Me: “Back off! Patients take priority, so if you don’t want to be close to anyone else, you wait for the next one. Or take the stairs. I don’t care, but get the h*** out of my way.”

Woman: “But he could infect me!”

She’s pointing at my patient, who is just staring at this woman like, “WTF?!” I am DONE with this woman.

Me: “I am nine days into an eleven-day run of shifts, most of them running twelve hours. I do not have time for this, or you, or your f***ery. F***… OFF.”

Something breaks in me and I think she sees that, too. She five a loud “harrumph” and storms off, making sure to “accidentally” hit me with her handbag as she swings past me. So much for social distancing!

As the doors close, all my patient can say is:

Patient: “I’m about to have an operation, but that was the most painful thing I’ll experience in this place.”

He (and I) are doing fine!

The woman, hopefully, is still waiting for a lift somewhere, wondering why she has to share them in a busy hospital.

Related:
Why Nurses Should Rule The World, Part 13
Why Nurses Should Rule The World, Part 12
Why Nurses Should Rule The World, Part 11
Why Nurses Should Rule The World, Part 10


This story is part of our Best Of August 2021 roundup! his is the last story in this roundup, but if you’d like to read more of our favorite stories, you can always check out July’s roundup next!

Read the next Best Of August 2021 roundup story!

Read the Best Of August 2021 roundup!

 

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