“Rushed” Off Your Feet

, , , , , | Right | August 26, 2020

It is Cinco de Mayo at a “Mexican” fast food chain and we’re well past as busy as humanly possible while being understaffed by three people. Since our computer system is absolutely horrible, you can place an online order for pickup or third-party delivery within six minutes of “pickup” time. The system has no idea how to account for the twenty other orders scheduled for that time.

At this point in the night, we’re running ten minutes behind on online orders. I’m literally making orders, running them up front, and calling out a name, while ignoring the line of thirty people inside (handled by other crew). It’s truly one: make food, two: run down the line, three: call out a name within earshot of the horde of people waiting for online orders and pray that people are being honest, before lather, rinse, and repeat.

On my billionth run up to the angry, hungry, unsatisfiable customers, I manage to trip, not sure over what, but I go down hard! Two seconds later, I’m on my feet, calling out the name of whoever’s food was in the bag; a woman accepts her bag and no words are exchanged. As I turn to run back to make the next order I hear, faintly, “Do you have an order for [Customer]? I’ve been waiting!” 

I call out over my shoulder as I’m running with a busted knee, “I’M MAKING ORDERS IN THE ORDER THEY WERE RECEIVED!”

She is two orders out. Upon receiving her meal, she responds, “Hey! You’re doing great!”

Not a single customer who witnessed this bothered to ask if I was okay! Meanwhile, my ankle hurts and is swollen so bad I’m not sure I can work tomorrow.

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Sadly, There’s Always Room For Entitlement

, , , , , , | Right | August 19, 2020

I am out dress shopping with my mother and grandmother, as grade-eight graduation is approaching. After picking out a few dresses to try on, I line up outside the change room while my mom and grandmother are browsing the store. It comes to the point when I am the only one left in line.

While I am waiting, a woman and her daughter — about my age — come up to me. The woman points to the changing rooms.

Woman: “Are they all full?”

Me: “Yeah, I’m just waiting.”

I assume that she will just line up behind me, but instead, she takes the ten or so items that she has and puts them on a nearby rack. They’re mostly dresses; I am guessing they are for her daughter as they are obviously too small for her.

She then tells her daughter to stay put as she goes around and starts knocking on the doors of all of the changing rooms. At this point, my mom and grandma have returned and I inform them of the situation. It appears that the woman has found what appears to be an empty changing room and calls her daughter over to wait by the door while she receives the clothes that she had set on the rack and proceeds to get an employee. The changing rooms are always locked from the outside and you need an employee to open them, even if they are empty.

The employee comes over and, since we are now sure of what is about to happen, my mother speaks up.

Mom: “Excuse me? I think that my daughter was first.”

Woman: *To the employee* “I have been putting all of the work in to check all of these rooms and I have found one that I can use, so I have the right to use it!”

Employee: “Sorry, but we must let her go first—” *gestures to me* “—because she was waiting in line.”

Woman: “No! I found this room and therefore I am entitled to it!”

The employee gives us an apologetic look.

Employee: “Okay, but just for next time, remember that you must wait in line.”

While this is happening, the woman’s daughter is looking uncomfortable and I don’t think that she is very happy about her mother’s actions. I myself am in shock, as nothing like this has ever really happened to me until now. I read a lot of Not Always Right stories, so I am able to recognize this as one of THOSE situations, if you know what I mean. As they enter the change room, the employee comes over to us.

Employee: “I’m so sorry about that. Come with me; I’ll see if I can find you a room.”

We thanked her and she led us to an empty change room where I tried on my dresses. I decided on the perfect one and we went out to pay for it. We were checked out by the same employee who had helped us in the change rooms and she apologized again. We thanked her and told her how we appreciated how calmly she handled the situation.

The dress ended up being about 40% off! I was very happy with my purchase, and it made everything worth it. A huge thanks to that employee for being so helpful.

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Candy Worth Risking Your Life For

, , , , , , | Working | August 18, 2020

I returned to work after lockdown and, as a result of my line of work, my back pain and migraines returned.

We had a backlog of three months that we had to catch up on. This meant extra shifts at work and getting a headstart with the new protocol. 

I was hesitant to return to work due to the still-present illness and due to the heightened demands. But I decided to go ahead with work. 

After a month of work, we all felt the exhaustion. But this week, my boss took me aside and gifted me a box of chocolate, saying how much she appreciated how hard I was working and how grateful she was that I came to work.

Such a kind gesture really brightened up my difficult week. Kindness can go a long way!

This story is part of our feel-good roundup for August 2020!

Read the next feel-good story here!

Read the feel-good August 2020 roundup!

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It’s Curtains For Your Career As A Traitor

, , , | Right | August 12, 2020

I work in a craft and fabric store but often shop at our competitor because they have a better range than we do. I have also worked with them in the past so I do know quite a bit about their stock.

I am waiting to have fabric cut because the only staff member is trying to serve a woman who keeps shooting questions at her and then not listening to the answers before asking the same things over and over again. An elderly man has joined me in waiting.

Man: “Oh, that poor girl, having to put up with that. I hope she’s not going to be too long; I don’t have much time.”

Me: “I’ve already been waiting for ten minutes; the woman won’t let her go.”

Man: “Oh, I was just wanting to ask about curtains. I’m going to have to leave as I don’t have much time.”

Me: “I can probably help you; what is it you were after?”

He tells me he doesn’t know the name but tries to explain what he needs and the sizes, apologising that he’s not explaining himself well.

Me: “I think I know what you are after. I’ll show you”

I take him to the area and explain about sizing; he chooses some packaged curtains.  

Man: “Oh, thank you very much, but she’s still not finished with that lady. I can’t wait to be served.”

Me: “There’s another counter at the front of the store and they can serve you there.”

He thanks me again before leaving. A few minutes later, the staff member comes back to the counter.

Staff Member: “I saw what you did for that man. Thank you. You should get a job here; you really know what you’re talking about.”

Me: “Ah, thanks, but I actually work for [Competitor].”

Staff Member: *Deadpan* “Traitor.” 

Me: *Grins* “Yeah, but I used to work here.”

Staff Member: “Double traitor.”

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When You Think You’re Going Solo But You’re Not

, , , , , | Right | August 10, 2020

It is my first international solo trip and I stupidly book a flight that has two layovers before reaching my final destination in San Francisco. I have also booked it so that it’s my birthday on my last flight.

I am on my second layover in Chicago, and at this stage, I am feeling pretty sick and tired. I get to my gate and ask the flight attendant at the gate if she can look after my bag whilst I go to the bathroom; she explains that she can’t due to airport policies.

She gets chatting to me and I explain that it is my first solo trip, I am feeling really sick, and technically, it is my birthday. She goes off behind the counter for a bit and then comes back as they are boarding and explains that she couldn’t upgrade me but that she has managed three seats right at the back where she is working so she can keep an eye on me.

When I board, she makes sure that I have a blanket, tells me to put my hoodie on, and as soon as the seatbelt sign goes off, she tells me to get some sleep. She then wakes me up so I can get my first sight of San Francisco.

If it hadn’t been for her, I think I would’ve fallen to pieces on my last flight and never flown solo again! That tiny gesture went such a long way for a young person on her first solo flight!

This story is part of our feel-good roundup for August 2020!

Read the next feel-good story here!

Read the feel-good August 2020 roundup!

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