You Will A-Dress Me As “Ma’am”

, , , , , , | Right | October 15, 2019

(My friend and I are both transgender. Every month, we go to the theater together, and we always eat at a certain fancy restaurant beforehand. We have a very sweet regular waitress who has addressed us as women from the start. One night, an elderly gentleman at a nearby table calls our waitress over.)

Elderly Man: “You realize that those two are men, right? Why are you calling them ‘ma’am’?”

Waitress: “I don’t know what you’re talking about, sir.”

Elderly Man: *louder* “They’re men in dresses! They may be queer, but you should still call them ‘sir.’”

Waitress: “They look like ladies to me, sir. And they’ve never told me otherwise.”

(Later:)

Waitress: “So, how is everything, ladies?”

Me: “It’s wonderful, and thank you for what you said to that man.”

Waitress: *blushing* “I don’t know what you’re talking about, ma’am.”

(We left a huge tip that night.)

1 Thumbs
674

A Sweet Ending

, , , , , , | Working | October 9, 2019

My old broadband company was hopeless. My net was down more than it was up, often for hours to days. Family friends were almost ready to sue them as their “service” was so bad locally. I decided it was finally time to switch to a faster and more reliable company.

The changeover was due at midnight and was to have a new router in the post before it. The post came that day and there was no new router in it, so I sighed and resigned myself to using Twitter to complain yet again about broadband issues. 

The new company responded to tweets quickly and found there was a system error, so the automatic release of the router when I signed up had not happened for some reason. For the inconvenience, he would credit my account with £8 for being without the Internet for what could be up to five days, but he put an urgency request on it.

The next day, to my surprise, a router and parcel came in the post. The parcel was a bar of chocolate from a local supplier with an apology note from the new broadband company, written by the guy I had spoken with on Twitter. After setting up my new router, the first thing I did was sent a DM to acknowledge that the router had arrived and thank him for the chocolate.

The next day, a second router arrived! I went back on Twitter to announce my routers were breeding. I was sent a free postage bag a few days later to return it and was thanked for telling them as so many kept them.

1 Thumbs
635

Bus Driver Gets An A

, , , , , , | Hopeless | October 2, 2019

A few months ago, in the middle of GCSE season — for those who don’t know, GCSEs are the exams that mark the end of compulsory schooling in the UK — I was on the bus to school when I realised I had missed my stop. I started panicking because I had a history paper starting at 9:15 which made up half my GCSE grade for that subject. I got so panicked that I almost ended up getting off the bus and trying to find my own way using my phone.

Luckily, the bus driver noticed me before I could make the worst decision in my entire time at secondary school. He checked his timetable and told me that if I stayed on the bus when it arrived in Huddersfield, it would go the same way back and I would arrive right before my exam. He even reminded me when he noticed my stop coming back up.

I ran into my school to find the rest of the students entering the exam hall. I had arrived just on time, exactly as the driver said I would. I managed to do well enough to get a grade 6 overall — the equivalent of a B in the old grading system.

Thank you, kind bus driver, for realizing that something was wrong. I certainly wouldn’t have noticed it in your position. After all, I didn’t pay enough attention to realise when my stop was!

1 Thumbs
412

Why Nurses Should Rule The World, Part 13

, , , , , | Healthy | September 29, 2019

My mother has Alzheimer’s and lives in a care facility. Not long ago, she was taken ill and they sent her to the local emergency room for some tests as a safety precaution because she can’t communicate and so it was unclear exactly what was wrong with her.

Mum’s husband and a carer went with her from the home and I joined them in the hospital. Understandably, my poor mother, who had no idea what was going on — even though we tried our best to explain — was confused, upset, and maybe even a little frightened.

The nurse taking care of Mum wasn’t unkind as such, but she was brisk and abrupt, and she made little to no effort to try and reassure Mum or interact with her. Again, understandably, Mum became ever more flustered and upset despite our best efforts to keep her calm and reassure her ourselves.

Then, the shift changed, and a new nurse was assigned to take care of Mum. She interacted with Mum; she spoke to her, touched her, calmed her, and reassured her far more than Mum’s husband, the carer, or I had managed to achieve. She even had Mum cooperating.

When Mum was finally released, I went and thanked that nurse for helping a frightened and confused woman feel calm and safe. The nurse was totally shocked that I thanked her. Later, my sister, who’s also a nurse, told me that while people are quick to complain, they rarely say thank you. Nurses do a very hard job, working with people who are ill, frightened, confused, and many other things besides. They’re not perfect, but on the whole, most of them do an amazing job. Please don’t forget to say thank you.

Related:
Why Nurses Should Rule The World, Part 12
Why Nurses Should Rule The World, Part 11
Why Nurses Should Rule The World, Part 10

1 Thumbs
360

We’re Always Mobile Enough To Make Someone’s Day Better

, , , , , , | Right Working | September 20, 2019

(I am working a late shift at the grocery store and I have not been having a great day. I am tired, and hungry from not eating lunch, but I am still putting my best foot forward. I see an older gentleman roll up in one of our mobility scooters.)

Me: “Sir, are you ready to check out?”

Customer: “Why, yes!”

Me: *mustering what energy I can* “Well, come on down, sir! Don’t be shy! I’ll get you taken care of on the express lane!”

Customer: “All righty!”

Me: “Would you mind if I unload your basket for you, sir?”

Customer: “I’d love that! I can’t do it myself.”

(I smile as I unload his cart.)

Customer: “I can tell you’ve had a busy day, but I want you to know that I grew up with the founder of [Grocery Chain], and he would be very proud to see one of his employees treat someone so well. I know he’s not around anymore, but in his stead, I’ll say, ‘I’m proud of you.’”

Me: “That means a lot, sir.”

(I shut down my lane and followed him out to his car, loaded his groceries, and wished him well. He turned my day around!)

1 Thumbs
488