Weekly Roundup: Customers To The Rescue, Part 2!

, | Right | September 9, 2012

Customers To The Rescue, Part 2! In this week’s roundup, we continue with another five stories that show customers aren’t all bad! See Customers To The Rescue, Part 1.

  1. Navy Seal’s Fate is Sealed (7,386 thumbs up)
    A Navy bully learns about chain of command the hard way!
  2. Can I Show You My Social Insecurity Card (2,776 thumbs up)
    An uncooperative video game store customer finds out that rated “M” doesn’t always stand for “Mature.”
  3. Learning By Example (8,426 thumbs up)
    A late-returning video rental customer “returns” to school, thanks to a learned-but-loud regular!
  4. Random Acts Of Wetness (3,793 thumbs up)
    This car wash customer may be a bad driver, but at least she drives away trouble.
  5. Choose Your Battles (4,077 thumbs up)
    When a 240 lb, 6’7″ wrestler tells an uncooperative customer not to mess with the help, he’d best listen!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!

Whoever Said Easter Isn’t Egg-citing Is Hopping Mad

, , , , , , | Right | August 27, 2012

(This happens around Easter. A man in an Easter Bunny suit comes riding a unicycle into the parking lot and enters the shop.)

Me: “Hey there, Easter Bunny!”

Easter Bunny: “Donuts? Sick! I’ll have three strawberry, three cherry, and three blueberry, glazed, and with frosting and sprinkles!”

Me: *hands him the bag* “Anything else?”

Easter Bunny: “Nah! Donuts! Sick!”

(The Easter Bunny suddenly SLAMMED his head on the counter, which would have been quite painful if not for the headpiece on his costume. An egg rolled out seemingly from nowhere and onto the counter. He walked out without another word, hopped onto his unicycle and rode off. The egg contained exact change—plus a labeled five dollar tip!)

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The Cosplayer Is Always Right

, , , , , , | Right | August 2, 2012

(Our Japanese restaurant is near a school that annually hosts an anime convention. So, it’s fairly common to have cosplayers among our customers at the time of the con. The owner is okay with it as long as they don’t annoy the other customers. On this day, we seat twelve cosplayers and, later, I seat three young customers near them.)

Young Customer #1: “What is this? Why are those guys costumed?”

Me: “Oh, there’s a large anime convention ongoing at the local school. It’s rather common to see them at the times of the gathering.”

Young Customer #1: *chuckles* “Yeah, what a bunch of dorks.”

Young Customer #2: “Total nerds.”

(Since there are no other free tables and they didn’t pre-order a table, they sit near the cosplayers while mocking them under their breath. In the meantime, a cosplayer of Pikachu is talking somewhat loudly on his phone.)

Young Customer #2: *waves at me* “Hey, you! Tell those dorks to shut up!”

Halo Cosplayer: “Oh, I’m sorry, sir.” *to ‘Pikachu’* “Dude, not so loud. You’re bothering people.”

Pikachu Cosplayer: “What? Oh, sorry to bother you guys.” *starts talking again, but much quieter*

Young Customer #3: “Yeah, that’s right. Shut up, you virgin nerd!”

Young Customer #1: “Go back to the library, virgins!”

(At this point, I warn the owner about the behavior of the younger customers. He immediately goes to their table.)

Owner: “What seems to be the problem?”

Young Customer #1: “It’s not our fault. Those nerds started to insult us! We’re not going to stay here and do nothing!”

Owner: “My staff told me the contrary, actually.”

Young Customer #3: “What?! That b***h waitress is lying!”

Owner: “Sir, I won’t allow you to insult my staff or customers. Those cosplayers were extremely polite and quiet during their meals, unlike you. If someone must be thrown out, it’s you.”

(In the blink of an eye, one of the young customers gets up and tries to grab the owner. However, to our surprise, one of the cosplayers playing Batman grabs him by the hair, slams him on the table, and holds him still.)

Young Customer #1: “OW! That f***ing hurts! Who the f*** do you think you are, you motherf***er?!”

Batman Cosplayer: *in a raspy tone* “I am vengeance. I am the night. I am… Batman.”

(The two other customers began to yell, but quickly shut up when all the cosplayers got up and surrounded them, showing that most of them were clearly larger. The mall security arrested the bad customers, and the cosplayers left after apologizing for the trouble. However, it was not before we snapped a picture with them. Now, we frequently joke about that time when Batman, Pikachu, and Master Chief saved the restaurant!)

 

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The Only Thing He Should Be Running Is Scared

, , | Working | June 25, 2012

(This takes place at a 24-hour drugstore on Thanksgiving. We’re having a big toy sale and are very busy. I’m on the top rung of a ladder pulling items for customers below me when this takes place.)

Me: “I’m so sorry for your wait, you guys. If you give me just one more moment, I’ll get everything you’ve asked for!”

Customer #1: “Oh, honey, it’s okay. You guys are so busy!”

Me: “Thank you, ma’am. I don’t think we truly anticipated how busy we’d be. You wanted one ‘Cars’ fishing game and a Tinkerbell flowers fishing game, correct?”

Customer #1: “That’s right.”

Customer #2: “Well, with a sale like this!”

Me: “Can’t argue with that, sir! You wanted the flying fairy princess doll, is that right?”

Customer #2: *laughing* “Well, I don’t, but my niece will love it.”

Me: *to Customer #3* “…and ma’am, you wanted the Disney Princess tea set. Is that right?”

Customer #3: “That’s right! Wow, you’ve got a good memory!”

Me: “Thank you! ”

(At this point, my boss, who has barely exited his office all day, walks up.)

Boss: *to me* “Hey, someone is waiting to use the bathroom. Go let them in.”

Me: “Okay, it’ll be just a moment. Where’s [Coworker]?”

Boss: “On break.”

Me: “But they’ve only been here 45 minutes.”

Boss: “So?”

Me: “I’ve been here six hours, and you haven’t let me take a break yet. Also, more importantly, I’m busy right now.”

Boss: “Well, that person needs to use the restroom. Go do your job.”

Customer #3: “Sir, I mean no disrespect, but clearly she’s doing her job. Do you not see her on top of the ladder? Why don’t you just let them in yourself?”

Boss: “That’s not my job. It’s my employees’ jobs…” *snidely to me* “…even if they’re trying to be lazy.”

Customer #2: *to my boss* “What is your job?”

Boss: “To make sure the store runs smoothly.”

Customer #1: “You’re doing a poor job of it.”

Boss: *turns bright red and grits his teeth* “…and just who are you to judge?”

Customer #1: “A customer.”

Boss: *waves her off*

Customer #2: *very serious* “You are NOT too good to help your employees. Just because you are in a management position does not exempt you from helping. You should go let that customer into the restroom. And after this young lady is done helping us, you should make sure she takes her lunch.”

Boss: “I make the store run! You can’t tell me how to run my store!”

Customer #2: “No, you don’t ‘make the store run.’ Your employees do. And this young lady has been running her tail off since I’ve been here. You have no idea who I am, do you?”

Boss: “Someone who has no idea how the store works?”

Customer #2: *laughs* “No, I’m [Customer #2].”

Me: *startled* “From district?!”

Customer #2: “That’s right, and I think…” *to my boss* “…you and I need to have a LONG talk.”

(At this point, I finally get to the bottom of the ladder and start handing out the items.)

Me: “Here you go everyone. Thank you so much for your patience and have a Happy Thanksgiving!”

Boss: *to me* “Just go get coworker and take your lunch!”

([Customer #1] and [Customer #3] wished me the same, while [Customer #2] — who was in fact from corporate — dragged my boss into the office for that “talk.”)

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How To Show-Up A Show-Off

, , , | Right | February 24, 2012

(Note: I’m a male customer at a coffee shop. I’m standing in line behind an obnoxious man and a beautiful blonde woman he’s unsuccessfully trying to chat up. The server is a young woman who appears to be new at her job.)

Man: “Excuse me! I ordered a non-fat, non-sugar, orange mocha chip frappuccino! This isn’t non-fat, and there’s no whip cream on it.”

Barista: “I’m so sorry, sir. I’ll remake it immediately.”

Man: *to blonde woman* “What is up with these guys!? They screw everything up.”

Barista: “Here’s your drink, sir. I hope this one is up to standard.”

Man: “What are you, f****** r*****ed?! This is a plain mocha frappuccino! I wanted an orange chip mocha frappuccino! Get it f****** right!”

(The barista remakes his drink again, but is clearly on the verge of tears.)

Man: “Oh, my God, you people need to learn to speak English! I said non-fat. Don’t tell me it is non-fat, because I can taste—”

(At this point, the blonde woman decides she’s had enough of the man and interrupts him.)

Blonde Woman: *in a strong Irish accent* “WILL YOU STOP BEING A JERK FOR FIVE F***ING MINUTES?! The girl has made the d*** coffee perfectly this time — I watched her! And, even if she hasn’t, she’s young and clearly new at her job. It’s a f***ing coffee! Cut her some slack!”

Man: “Excuse me, but I want what I asked for! I don’t see why that’s so hard!”

Blonde Woman: “She probably looked at you, assumed you were a man, and was therefore completely confused by your non-fat, non-sugar, orange mocha chip frappuccino order. Real men drink real coffee, and they don’t bully teenage girls until they cry. Now, can you please stop being an almighty dickhead, and just f*** off?!”

(Everyone in the coffee shop clapped, and the man left, embarrassed. I paid for the blonde woman’s coffee, and found out she is from the same part of Ireland as me. One thing led to another, and I asked her to marry me this Christmas. She said yes!)

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