Good Pizza Is Worth Talking About

, , , , | Hopeless | October 12, 2017

(I work as a hostess at a bustling Italian restaurant and bar. I have just dealt with some a**hole customers, when I see a lady waiting at the host stand. She has been waiting there for a few minutes, because I have been too busy running around to help her right away. I go to the host stand, certain that she is going to complain. She looks at me with a serious expression on her face.)

Lady: “I just had to tell you…”

(I brace myself.)

Lady: “…that that was the best pizza I have ever eaten. We had such a good time; thank you so much!”

(I was so relieved and touched that she would stand there and wait all that time just to tell me that. It really put a smile on my face.)

Dealing With Humans Is A Lottery

, , , , | Right | October 12, 2017

(I work at a stadium. Across the street is a small mom-and-pop bodega owned by a very nice family from India. I usually eat there because the food is good and cheap, and the location is convenient. On game days, they get slammed with drunk tailgaters walking over from the stadium. This exchange takes place one afternoon on my lunch break.)

Owner: “Hello. How are you today, and what may I get you?”

Me: “I am doing well, sir, and you? It looks like you guys are super busy, so I will just take a [pre-made sandwich]. Thank you!”

(As he hands me my lunch and rings me up, he hands me three lottery tickets.)

Me: “Oh, I don’t need these; I didn’t pay for them.”

Owner: “Take them as a gift, sir. You are literally the only person who has been polite and talked to me as a human being all d*** day!”

(See, kids? It pays to be polite!)

The Dark Chocolate Knight

, , | Virginia, USA | Right | October 12, 2017

Throwback Thursdays

THROWBACK THURSDAY! Check out this awesome story that you may have missed! What’s an awesome experience with a child customer you’ve had? Let us know in the comments!

(I work in a coffee shop. I am on break in the lobby when a couple walks in. Directly behind them is a cute little boy in Batman costume.)

Me: “Oh, my God! It’s BATMAN!”

(The boy stops, strikes a pose, and starts looking around menacingly. After a few seconds, he approaches the counter.)

Mother: “Jeff, would you like a chocolate milk?”

Boy: “I am not Jeff. I am The Batman.”

Mother: “The Batman, would you like a chocolate milk?”

Boy: “Yes. Yes, The Batman would.”

(The couple pays while the boy sits down with his chocolate milk. He keeps a stern look on his face as he sips the drink.)

Boy: *sips* “Gotham is safe.”

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Transitioning To A New Wardrobe

, , , | Hopeless | October 10, 2017

(At my hotel, we occasionally have guests that stay with us for very long stretches of time, usually because of some issue with their homes. One such couple has at this point been staying with us for a few months, and has gotten to know the front desk staff very well. While they are staying with us, a member of our front desk staff officially comes out as transgender, identifying as female, and changes her name to suit. This couple is a bit caught off guard by it, but are very accepting, just like the staff is. One day, when my coworker is off, about a week after her transition, the couple comes up to me at the desk.)

Guest: “Um, hey, [My Name]. I wanted to ask you something.”

Me: “Sure. What’s up?”

Guest: “I don’t want to be presumptuous or offend her or anything, but do you think it would be okay for us to buy [Coworker] some clothes?”

(The guest’s wife and I both look a bit confused.)

Me: “Um… I would ask her that first, but why?”

Guest: “I’ve just noticed that she wears the same thing all the time, and I thought maybe she doesn’t have much to wear.”

(At this point, the penny drops, and the guest’s wife and I both start laughing.)

Guest: “What? What’s funny?”

Guest’s Wife: “You dip! That’s her uniform! All of the girls wear that! Haven’t you noticed [Coworker #2] and [Coworker #3] wear the same thing all the time too?”

Guest: “Well, [My Name] doesn’t wear it!”

Guest’s Wife: “Because she’s the manager!”

(We all had a good laugh about it, and they went on their way, but I thought it was super sweet that he’d offer to support someone like that through their transition, even if his concern was misplaced!)

Cashing Out Some Kindness

, , , , | Hopeless | October 8, 2017

(I work for a bulk store that also has a little eatery inside where you can purchase freshly-made food like pizza and hotdogs. I am wearing slacks and a polo shirt, which is the requirement for my area. I don’t have on my lanyard with my name tag, because I’m on my lunch break in line for the eatery. There are two older ladies who are in front of me, with three or so people in line in front of them, and they look me up and down a few times before it clicks in their minds.)

Lady #1: *with a sound of concern* “Do you work here?”

Me: “Yeah, I’m on my lunch break right now.”

Lady #2: “Then you have to go in front of us!”

Me: “Oh, no, that’s fine. You don’t need to—”

Lady #1: *cutting me off and gently taking my arm to move me in front of her* “Yes, I do! You’re on a time limit; you go right ahead!”

Me: “Are you sure?”

Lady #1: “Oh, yes. We used to work for a living, too; we know how it is.”

Me: *touched, because this has never happened before* “Thank you! You know, in almost five years, you two ladies are the first people to ever let me go ahead of them.”

Lady #2: “I bet that’s because you’re not wearing your vest or your name tag! You should try that; I bet it’ll happen more often!”

(I didn’t have the heart to tell them that I don’t usually wear my name tag on my lunch breaks, because every time I forget someone sees it and spends the whole time either trying to ask me about what specials we’re going to have in six months, which they’ll know about before we do, or complaining about someone who made them wait five minutes while they helped another customer. These two ladies lit up my entire week with that little show of kindness on their part.)

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