Needs A Tint And A Time Machine
I work at a small family-owned business that tints car and office windows. I am fairly new and still getting the hang of checking customers in. A guy walks in at 9:15 on September 15th.
Customer: “Hello, I need to drop off my car; I have an appointment.”
Me: “Good morning, let me get the sche—”
Customer: “Well, I might have an appointment.”
Me: *Confused* “Okay.”
I check the calendar and see we are tinting a house today — no cars at all for the next five days.
Me: “Um, sir, I am sorry, but who did you speak to?”
Customer: “A woman.”
Me: “Okay, well, we are tinting a house this week. Did they say they would squeeze you in today? Perhaps they forgot to leave me a note.”
Customer: *Frowning* “Well, check another day, then!”
Me: “Okay, what kind of car do you have?”
We list everything by year, make, and model.
Customer: “A truck.”
Here we go.
Me: “Okay, year, make, and model?”
Customer: *Huge sigh* “It’s a two thousand and three Ford. Can you hurry this up?”
I desperately look and cannot find this truck on any days for the next two weeks, so I type in 2003 into the search bar. Lo and behold, there he is. His appointment was one month ago.
Me: “Sir, your appointment was on August 19th.”
Customer: “Well, fine! I guess I’ll just take my business somewhere else that can get this done when I need it.”
He stomped out the door as I called after him. When I told my bosses, they just rolled their eyes and sighed. Can’t please everyone.