Welcome To Earth, Population: Me

| | Right | July 28, 2008

(A customer calls to ask if his car is ready to be picked up.)

Caller: “Is my car ready to be picked up?”

Me: “I can check for you, sir. Which car is it?”

Caller: “The one I dropped off this morning.”

Me: “Right, and which one would that be?”

Caller: “The one that I dropped off today.”

Me: “Sir, we have a lot of customers on a daily basis. I can’t go on that alone…”

Caller: “I dropped it off this morning!”

Me: “Sir, lots of people dropped their cars off this morning. You need to tell me more. The license plate number, or what you dropped it off for, for example?”

Caller: “It’s the car that I dropped off this morning!”

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In That Case, Replace Them Daily

, | | Right | April 25, 2008

Customer: “Could you check my brakes and see if they are bad?”

Coworker: “Of course. Which vehicle is yours?”

Customer: “Oh, I walked here.”

Coworker: “Ok, well we can’t check your brakes if the car isn’t here.”

Customer: “I told you I walked here. I just want to know if I need new brakes.”

Coworker: “I can’t tell you that unless I actually see the vehicle.”

Customer: “Can’t you just tell me if I need new brakes for my car? It’s a Mercedes if that helps at all.”

Coworker: “Like I said, I need to see the car to tell you if you need new brakes.”

Customer: “OK, so can you tell me if my brakes are bad?”

Me: “We physically need the car here in front of us so we can look at the brakes with our own eyes and determine if they are bad or not.”

Customer: “It’s a Mercedes.”

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