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Saying What You Mean: THAT’S The Ticket!

, , , | Right | September 1, 2021

I work in a small kiosk selling travel cards for the local transport in my state. You can use either a travel card or paper tickets; however, we do not sell paper tickets as we do not have the system to print them. We direct people to the machine if they wish to purchase a paper ticket.

Customer #1: “I want a ticket to the hospital.”

Me: “You can get paper tickets from the fare machine on the platform.”

He does so. [Customer #2] comes up two minutes later.

Customer #2: “Hi, do you sell travel cards here?”

Me: “Yes, we do.”

Customer #2: “Well, that man wanted one.”

Me: “He didn’t ask for one, though.”

Customer #2: “But he wanted one and you just sent him away.”

Me: “But he asked for a ticket; when people say ticket, we think ticket, not card. There’s a difference.”

Customer #2: “And he wanted a card.”

Me: “And he didn’t ask for one.”

Customer #2: “Well, you should know that he wanted one.”

Annoyingly, [Customer #1] and [Customer #2] weren’t even travelling together. They just happened to meet just before coming to me.

There Are Ways To Be Jerks In Every Language

, , , , , | Right | August 30, 2021

I’m a young woman with no piercings or tattoos. My hair is in a ponytail and I’m dressed in my work uniform. I’m working as a cashier and a young man comes up to order. He takes out a notepad, writes on it, and shows me.

Notepad: “Sorry, I’m deaf.”

Immediately, I start to sign to see if he’d rather communicate that way. The young man seems so excited. He starts telling me his order and expresses relief that someone knows how to sign. However, the next thing he asks leaves me in shock, and he rushes out of the store without his food. My coworker notices my disgust.

Coworker: “What was that about?”

Me: “He asked where to get cocaine, as I looked the ‘type.’”

Coming To Elblows

, , , , | Right | August 25, 2021

I work in a clinic that provides massage therapy. I was the only person in the clinic on a Saturday morning, with three appointments booked. The first two were booked back-to-back, and then there was an hour break before the third appointment, which was the last of the shift. 

When I arrived, there was a message on the answering machine that the second appointment needed to reschedule, so I called the third appointment to try and move her up so I wouldn’t be wasting two hours. She said rudely that she couldn’t come any earlier because her son’s birthday party was that day and she’d told me that when I took the booking. I wasn’t the one who made the appointment. 

I waited almost three hours; she was late. She was a first-time client, so she needed to fill in a medical history form, which she complained about doing because she was only there for a sore elbow. The form tells me about possible allergies, mobility issues like getting onto/off the table, or anything I should be aware of like epilepsy. It’s a necessary document.

During the hour-long appointment, she only wanted me to work on her elbow. About twenty minutes in, my own thumbs started to hurt so I switched to using a wooden “thumb”. She complained that it hurt. I explained that I was damaging my own joints by continuing, but she kept complaining about how she was taking time away from her son on his birthday and I was making things difficult for her, and all she wanted was someone to fix her elbow.

Massage was not going to “fix” her obviously long-standing soft tissue injury in an hour.

Afterward, while I was washing my hands in icy water because my hands were in pain, she stormed out of the room, yelling at me for making her elbow worse. She did actually pay, throwing cash at me and blaming me for the pain she was now experiencing. 

I gave up. I just wanted her out so I could go home. 

On her way out, she said she was never coming back. Good!

People Like This Are Going To Get Arrested Eventually

, , , , | Right | August 24, 2021

I’m a manager at a fast food restaurant. It is Australia Day, which is a public holiday, and because we are located near a river and it’s a really hot day, it is super busy. The front counter is full of people wanting to be served. Every register is opened and another person and I are running the orders. The store manager is helping the drive-thru team and the front as well. People are moving and the wait isn’t that long.

A mother walks in with a young boy, sees the line, and whispers something to him. The boy goes up and starts asking people in line to let him in as he only wants a drink; however, no one budges. Everyone tells him to get to the back of the line.

While he is asking the person at the front of the line, the mother pushes past to the front right as another family gets their meal. Acting like we haven’t noticed her scheme, we politely tell her:

Me: “Please go to the back of the line, as this customer was next.”

Customer: “This is a joke. I’ve been waiting for over an hour. Hurry up and take my order!”

Me: “No, you haven’t. You have been here for five minutes trying to get your son to help push in. Back of the line.”

Customer: “Why I never! This is disgraceful! I demand the manager! This is an outrage!”

Me: “I am a manager. Back. Of. The. Line. Or leave.”

Customer: “No! I want the store manager! I have been waiting for two hours! I’m not waiting no more!”

The store manager, who has been keeping his eye out the whole time, steps in.

Store Manager: “I don’t need customers like you. Get out!”

Customer: “This is no way to treat a customer! You will all go broke; everyone, look at how badly they treat us!”

She starts waving her arms around like she’s talking to the line.

Customer: “We will all leave! Everyone out!”

Meanwhile, no one is moving and there are a few snickers in the crowd. Without getting the required reaction from people, she takes a swing at the store manager!

Store Manager: “[My Name], [code for calling the police].”

I’m on it.

Store Manager: “I suggest you leave right now.”

Customer: “Not without my food!”

The customer then proceeded to snatch a bag of food from another family, run to the door, and kick it. Hard.

It shattered.

The whole place went quiet in shock. The woman ran out with her son chasing behind her. They seemed to run off down the road so I couldn’t get a car plate. Luckily, we have two entry points, so we closed that one, boarded it up with cardboard for now, and cleaned the glass.

The police arrived fifteen minutes later and we explained what had happened, but without anything else besides camera footage, there was not much they could do.

However, a couple of weeks later, at the shopping centre close by, there was an incident involving a lady walking out without paying for her groceries because the shop apparently “owed” them for poor service. The police picked her up and it was the lady we’d dealt with. She was fined a lot of money and had to serve out community service cleaning rubbish on the side of the road.

I know this because I saw her while driving to and from work for a few weeks!

It’s Clear What Side Their Burger Is Buttered On

, , , , , | Working | August 24, 2021

I’ve been working at a local burger, pizza, and craft beer restaurant for about eighteen months now. Up until four weeks ago, I was the front-of-house supervisor, but after one negative review left online by an entitled jerk, I started getting sent home early almost daily. 

Needing a break, I requested two days off to go see a friend. I got back home bright and early for work, only to spend almost two weeks without a shift, and then got called in at the last minute for a shift on Sunday night.

Apparently, the bosses’ friend who she had decided to replace me with had lasted two weeks doing everything that I had been in charge of before he had a nervous breakdown, got caught stealing bottles of wine from the storeroom, and was recommended to check into rehab. The boss started being very nice to me again. 

Kind of funny how nice they are when they realise you aren’t in the wrong, isn’t it? Needless to say, I’m already looking elsewhere; there’s no point staying loyal when they aren’t willing to do the same!