Leaving This Argument Behind

, , , , , | Romantic | October 6, 2017

(We don’t argue very often but when we do, my husband usually makes a comment that I should just pack up and leave. It’s never him doing the leaving; it’s always me — especially when the argument is not going his way. He’s following a pattern that I’ve seen his parents follow with each other. Saying anything about it just starts a whole new argument. We’ve had one of these arguments, he’s gone to work the next day, and I’ve stripped everything of mine out of the bedroom. I leave my drawers and wardrobe open for effect. Our teenagers have noticed and asked what I am doing as I carry everything to our back room.)

Me: “Oh, I’m just sorting through my clothes and stuff. I need to get rid of things and de-clutter.”

(I am sitting out, folding and sorting, when I hear my husband get home and go into the bedroom. A few moments later I hear him in the kitchen with my son.)

Husband: *very quietly* “Do you know where Mum is?”

Son: “Yeah, she is in the family room.”

(I don’t even acknowledge him as he looks in the door, just keep folding my clothes while watching TV. I think my passive-aggressive lesson worked; he’s never made a comment like that in the five years since.)

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Sharing Is Consciously Caring

, , , , , | Working | October 6, 2017

(It’s early morning, and we are making ourselves some breakfast before we start working. One of my coworkers is of an ethnicity where the sharing of food is of utmost importance. She will not eat her food without offering it to others, even if she only just has enough for herself. She has just made herself some toast.)

Coworker #1: “[My Name], would you like some?” *holds out her plate*

Me: “No, thanks. You eat it.”

Coworker #1: *pushing plate towards me* “Are you sure you don’t want some?”

Me: “Yes, I am; I have my own food on the table.”

(Another coworker comes into the room.)

Coworker #1: “[Coworker #2], would you like some toast?” *holds out plate*

Coworker #2: “Yes, please. I didn’t get anything for breakfast today because I thought I was going to be late.” *reaches out for a piece*

(I watch in amusement as [Coworker #1]’s hand moves the plate away as it is reached for. [Coworker #2] puts down her hand.)

Coworker #1: “Aren’t you going to take it?”

(Again, [Coworker #1] pushes the plate towards [Coworker #2], and again the plate is withdrawn as [Coworker #2]’s hand moves towards it. [Coworker #2] has a confused look on her face as she puts her hand down.)

Me: “You can have some of mine; I still have more in the packet on the table.”

Coworker #2: “Thanks.” *starts moving towards the table*

Coworker #1: *starting to get agitated* “Why won’t you take some?”

Coworker #2: “I didn’t think you wanted me to have a piece.”

Coworker #1: “I’ve been trying to give you the whole plate and you won’t take it.”

Coworker #2: “I only wanted a piece.” *she is finally able to take a piece of toast*

(I could see that [Coworker #1] had no idea that she was doing what she had been doing; it was obvious that subconsciously she did not want to share!)

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Cannot Vouch For Her Thinking Processes

, , , , | Right | October 5, 2017

(A lady comes in with a voucher she was sent as a result of her meal being messed up. With the voucher came a second voucher, for a free sundae. Her original order never included a sundae, and the expiry date on the sundae voucher was last month.)

Customer: *slamming vouchers down on the counter* “I want these.”

Me: *picking them up and inspecting them* “Okay…”

Customer: “You stuffed up my bloody order, so you better get it right this time!”

Me: *pointing out expiry date on sundae voucher* “I can’t actually honour this, as it expired last month.”

Customer: “It came with the other voucher, so I want it.”

Me: “It’s expired, so I cannot honour it. Sorry. But I can provide you with your free kids meal.” *starts keying in order*

Customer: “So, basically, you are forcing me to come in here to claim this?” *stabs finger at sundae voucher*

Me: “Huh?”

Customer: “You want me to come in before the expiry date; that’s forcing me to return in order to get it, isn’t it?”

Me: “You don’t have to return for it, as it wasn’t part of your original order anyway.”

Customer: “Still, I’m being forced to come into the store to get this for free, aren’t I? Now I want it. Forget the expiry date; I want my free sundae!”

(At this point, I call over a manager and explain the situation. She takes the voucher to a second manager to ask their opinion. When she returns, as I expected, she tells the customer that since the voucher has expired, it cannot be honoured.)

Customer: “This is ridiculous. You lot f*** up my order, and you won’t give me what I’m entitled to!”

Me: *studying her voucher for her free sundae* “This is dated the 31st of December, so, allowing for New Year, you would have received this in the post at least six weeks ago. Yet you waited until two weeks past the expiry date on this to come in and claim it?”

Customer: “Well, why not?”

(At this point, her order was ready. She grabbed it and stormed out, leaving behind her sundae voucher, which we promptly tossed in the trash.)

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The Sorting Hat Must Have Been Wrong About Her

, , , , , , | Right | October 4, 2017

(I work at a retail store that sells lots of geeky merchandise for rather high prices. One day, a group of kids come in who are very excited. They spend about 15 minutes looking around the shop and choosing what they want, and then they come up to the counter. I ring them up and it comes to about $60. The oldest one, a girl, looks about 16 and is using a card to pay for everything she and her siblings are purchasing. It all goes well, and we joke about Harry Potter, as she’s wearing a Slytherin scarf, and they leave the store. Ten minutes later, they come back, looking a little apprehensive.)

Oldest Girl: “Umm, hi. We were checking our receipt, and we realised we weren’t charged for something.”

(I almost do a double-take; this is opposite of what I expected. She pulls out a stuffed Pokéball, which I remember being part of her stuff, and the receipt.)

Oldest Girl: “This wasn’t on our receipt.”

(I check the receipt twice, and she’s right; I forgot to ring it up. Unfortunately, it’s store policy not to give discounts or free items except during a sale, so I have to ring it up as well.)

Me: “Thanks, mate. I don’t think too many people would have come back.”

Oldest Girl: *nervous smile* “Oh, it’s nothing.”

(She paid and left with her siblings. I was really impressed, and was glad to see that kids have the honesty and integrity to come back, especially seeing as I’ve seen far worse from people older than her.)

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Unable To Register That Much Entitlement

, , , , , | Right | October 4, 2017

(In our store we have three tills, side-by-side, on a reasonably long desk. The regional manager doesn’t allow us to use the left-hand till for transactions, so we only use it to search inventory. We are mid-sale, and the queue for check-out is as long as the store, and a coworker and I are frantically working away. I am on the right-hand till, and my coworker is on the middle.)

Me: “Next, please!”

(The next customer in line approaches the left-hand till, despite the fact that it was no more effort to side-step right instead of left.)

Me: “Can I just get you to come to this till for me, please, sir?”

Customer: “No! You’ll come to me, because that’s service!”

(It’s a tight squeeze behind the counter, especially with random bits of product from returns, holds, and such lying around while we’re busy, but I edge behind my coworker and take the first item the customer is holding up. I return to my till, and scan it, before edging past again to take his other item he is brandishing in my face. Again, I go back to my till, scan the item, and squeeze back to the customer)

Me: “That totals [amount]. Do you have a loyalty card?”

Customer: “[Amount]?! How much was [first item]?”

(I sigh, and my coworker stifles a giggle. I push past again and check the amount. Having lost patience, I shout to the customer remaining at my till. He agrees and shows me his bank-card before sliding it in the scanner at the non-functioning till.)

Me: “Sir, I’m going to need you to use this one, please.”

Customer: “Why? What’s wrong with this one?”

Me: “It doesn’t work.”

(The customer’s face dropped, as if he had lost the victory he thought he had over me. He quietly paid and left.)

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