A Sail Fail Tale

, , , , , , | Right | August 14, 2018

(It’s springtime and the weather has finally gotten warm out, so naturally, as a home improvement store with a garden center, we are busy for the day. It’s the week before Memorial Day, so we have deals going on. Our particular company has special deals for contractors and professionals, so they get coupons. I’m working at the contractor’s end of the store as their cashier. [Customer #1] places his items on the counter.)

Me: “How are you today, sir?”

Customer #1: “I’m okay, thanks.”

Me: “Did you find everything okay?”

Customer #1: “Yeah, yeah, I found everything fine.”

([Customer #1] then punches in his phone number at the pin-pad so that the transaction is recorded on his professional account.)

Me: “All right, your total is…”

Customer #1: “Hold on! I have coupons.”

(The customer proceeds to pull out his phone and show me an email advertisement for deals we have in the store.)

Me: “I’m sorry, sir, but those aren’t coupons. Those are just advertisements telling you what is on sale currently.”

Customer #1: “No, these are coupons! I shop here all the time; I usually get a discount. Hold on. Let me find them.”

(He proceeds to show me ANOTHER email advertisement that he received.)

Me: “Sir, those are the same thing. They aren’t coupons; I can’t accept them.”

([Customer #1] then proceeds to shoot me a nasty glare. My line has started a queue with two more customers behind him.)

Customer #1: “Well, I guess that means you’re going to hold your line up until I find a coupon!”

Me: “Would you like me to suspend—”

Customer #1: “Nope! They can wait until you give me some kind of discount!”

(Both customers are looking at him rather disgustedly, like they can’t believe what they’re hearing. [Customer #1] then proceeds to point at the piece of MOULDING I have in my hand that he’s purchasing.)

Customer #1: “See? Thirty percent off of paint accessories! That’s a paint accessory!”

(The moulding is $9. I’m fed up with this customer, as are my other customers in line.)

Me: *takes 30% off of the item* “All right, sir, there you go! Your total is $89.36.”

([Customer #1] pays, giving me a triumphant look before leaving. [Customer #2] approaches.)

Customer #2: “I’m glad you dealt with that, because if you didn’t I was going to say something.”

Customer #3: “That guy was an a**hole. I got the same exact email ad, and I’m not running around purposely holding up lines and blaming the cashier!”

Me: “Thank you both for being patient with that situation!”

(Both customers paid and left, complimenting me on a job well done as they went by. The fact he threw a fit over non-existent coupons just to get $3 off was the real kicker!)

Happiness Reduces After Employment

, , , , , | Right | August 13, 2018

(I am the customer in this story. I decide to get some snacks after getting gas. I walk into the convenience store, where I see a sign that says, “Now hiring happy people!” I walk up to the counter after selecting my items.)

Me: “I’m just waiting for the lawsuit for discrimination because you only hire happy people.”

Employee: “Yeah, discrimination against sad people.”

Me: “I should start a business where I only hire sad people.”

Employee: “I wonder what kind of business that would be.”

Me: *after thinking a second* “Political!”

(The employee cracks up, and so does customer behind me.)

Customer: “Well, at least they can’t tax humor!”

Me: “They can try!”

Mind Your Own Business Down There

, , , , , | Friendly | August 13, 2018

(I’m standing in line at the supermarket checkout. In front of me is an elderly woman, and in front of her, checking out, is a young woman. Her purchase includes a couple of boxes of tampons.)

Elderly Woman: “Excuse me, dear? You do know you can buy those at the pharmacy, don’t you?

Young Woman: “Yes, but they’re cheaper here.”

Elderly Woman: “It’s far more discreet to purchase them at the pharmacy. In my day, we were always very discreet about buying anything that had to do with ‘down there.’”

(She waves her hands in the general region of her waist.)

Young Woman: *looking in the elderly woman’s trolley* “Is that so? Then I guess you’ll be putting that toilet paper back on the shelf and purchasing it online, instead?”

(The cashier let out a snort of laughter and then abruptly stopped. I, along with the others in the line, had no such qualms. We all erupted with laughter, and the silly old lady kept her opinions to herself from then on.)

Cash Back Attack, Part 6

, , , | Right | August 13, 2018

(My friends and I are on a road trip and we stop to get snacks. The store is bustling, and we go through the self-checkout section, thinking it will be faster as we each just have a drink and a food item, and the lines are long at the staffed registers. These self-checkout registers state at the beginning that they do not provide cash back, and you have to hit a button that says you understand before you can go through with scanning and paying. I check out and then wait on my friend, who is taking an extra long time to ring up her couple of items. After a minute or two, I go over to see what’s taking so long.)

Friend: “It’s giving me an error! All I wanted was cash back.”

Me: “You asked for cash back? Didn’t you see the message at the beginning?”

Friend: “Oh, I saw it had a message, but I just hit okay and didn’t read it.”

Me: *facepalm*

Friend: “Oops.”

(An associate ended up having to come over to clear the message, and then they had to open the machine to pull out the cash back that had been calculated by the machine already. She didn’t seem too happy, but we apologized profusely for being THOSE customers. I’m sure her Saturday had been full of people like us already!)

Related:
Cash Back Attack, Part 5
Cash Back Attack, Part 4
Cash Back Attack, Part 3

Five Cents To Save The Whales Is Too Much For Some

, , , | Right | August 13, 2018

(Lately, a law was passed in France forbidding plastic bags in shops, to prevent pollution and people throwing plastic bags everywhere. Where I work, the CEO has decided to offer paper bags that cost 0,05 euros. You can, of course, leave without a bag or use one of your own. It is a Friday night. I am the youngest salesperson in the shop, so I have to attend the cash register. I also attend college for English studies. A man comes up to me with several items. At that moment, I don’t realise he is American and that he doesn’t speak fluent French.)

Me: “Would you like a paper bag?”

Customer: “I don’t care. Give me a plastic bag.”

Me: “I am sorry, sir. We don’t have them anymore; we just have those bags that cost 0,05 euros.”

(He is joined by his son, who asks me for a bag to carry the items, still in French. I explain to him that we don’t have free bags and that he will have to pay for one. Suddenly the older man starts yelling at me, in English:)

Customer: “I want a plastic bag! I’m an American! I shouldn’t have to follow French laws!”

Me: *in English* “Sorry, but you have to follow the law of the country.”

(His son brought a bag, clearly pissed at his dad and embarrassed, and they left. A week after, I learned that they complained about me and my “lack of professionalism” on the customer experience website.)

Page 60/125First...5859606162...Last