The Gift That Keeps On Giving

, , | Right | November 22, 2016

A woman comes in with a gift card. I scan it and inform her she has $80 to spend. Thrilled, she goes off to shop. About a half hour later she returns with a large pile of clothes. I scan it, and I inform her that the total is $30 after the gift-card. Thrilled again, she goes off to do more shopping in the sales racks, and I void out her transaction, as I can’t suspend a transaction that’s using a gift card.

A bit later, she comes back with even more clothes. I scan it all again and tell her that her total is now $70 after the gift card. She seems even more thrilled, and I realize that she hasn’t understood that she OWES $70, not that she has $70 left to spend. I attempt to explain it to her, but she runs off, and as there’s a line, I can’t leave the register to chase after her. I void it again, hoping that she’ll understand the next time around. I try to get her attention whenever she comes near the register, but she ignores me.

Finally, she comes back with more clothes and her husband. She tells me to scan her now huge pile. Diligently I do, reminding her that her gift card is only $80. I inform her of her total before I use the gift card, then tell her the new total after, which is over $100.

Once again she’s thrilled and turns around to do more shopping, but her husband catches her by the arm. He asks me to repeat the total, and I do, explaining clearly that this is the price after the gift card. The husband firmly tells her they’re not spending that much on clothes.

Finally, the woman seems to understand that the gift card won’t cover it all, and spends close to 20 minutes picking and choosing which items she is keeping, holding up the line because she refuses to move aside for anyone.

Finally, she leaves with her $80 worth of merchandise, frowning at me like I had been trying to trick her, while the husband shakes his head in exasperation.

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Checkout This Scam

, , , | Right | November 1, 2016

A man buys a pack of cigarettes with a $50 bill. As I count his change back to him, he asks what he’d paid with, and I tell him it was a $50. He asks to buy it back, and counts out $49 in smaller bills and lays out 99 cents on the counter. I hand him the $50 for the $49 while he fishes for the last coin he needs. He comes up with a $1, which he gives me, along with the $50 and asks for a $100 instead.

We don’t have any $100s, nor other $50s. While I’m trying to figure out how to give him his money back, the fact that this is a scam occurs to me. I tell him, politely, that $50 of the money in my hands is mine, and he can either have the $50 bill or the small bills. He chooses the small bills. He then asks if he can buy the $50 back, and I let him.

Surprise, surprise, he tries the scam again, but this time I’m watching to see how it works, what he’s doing, and what I need to watch for in the future. Once he hands me the $50 back to ask for $100 again, I tell him he’s scamming me and is no longer welcome in the store. He grumbles a bit as he gathers up the change, but goes.

The next morning I come up $50 long. Apparently when I was kicking him out I forgot to give him his $50 back. So, to recap, I learned how to spot this kind of thing AND he ended up losing $50 on the deal. And if he hadn’t been greedy, and done the same kind of thing using a $10 to get $20, I wouldn’t have had the momentary confusion and he might have gotten away with it.

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Only Your Illness Registers

, | Working | October 29, 2016

I am pretty sick. I have a bad cough, sore throat, and my eyes are bloodshot, so it is obvious I am sick. One morning I have to get just a few things from the grocery store, so instead of a cart, I have a basket.

It’s eight am so because it’s still early, no cash registers are open yet. I am going through self-checkout, and all the employees including the manager are standing next to the self-checkout area talking.

As I am checking out, I look over and notice every employee huddling around me, asking if I am okay. I say I am fine, but two workers insist on helping me even though I only have a few items, and a third worker goes to get me a shopping cart. They keep asking me repeatedly, “Are you okay?”

It is nice of them, but it is early, I am tired, and not feeling well. I just want to get out of there. I can’t help but think to myself, “Instead of crowding around me, why not open up some cash registers?”

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The Next Generation Is On A Doll

, , | Related | October 11, 2016

(My nephew’s favorite color is pink, which is probably my fault because I have a lot of Disney Princess stuff of the same color. We’re going to the toy store and he’s been told he can pick out two toys. Unsurprisingly, his first choice is a Sleeping Beauty doll because of her pink dress. He also chooses a fire truck and after, we get in line.)

Girl: *ahead of us, loudly* “Mommy, why does that boy have a princess doll? Princesses are for girls!”

(At this point, I’m afraid because my nephew has been made fun of for what he likes by kids AND adults, and it’s obvious he heard her because he frowns and hides behind me. However, the mother looks embarrassed by what her daughter has just said.)

Mother: “Because he likes dolls just like you do. It’s not nice to make people feel bad.”

Girl: “But girls like dolls!”

Mother: “Yes, and boys like dolls, too. Everybody can like dolls.”

Girl: “Everybody? Can Pepper like dolls?”

Mother: “Yes, Pepper can like dolls, too.”

(The girl seemed satisfied and was finally quiet. Her mother took her out of the cart to have her apologize to my nephew and me, and her mom explained “Pepper” is the name of their dog. My nephew felt better and got his toys. Although, Sleeping Beauty’s nickname is now “Pepper.”)

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A Fair Degree Of Encouragement

, , | Hopeless | October 6, 2016

(I have put in my two weeks’ notice, as I am transferring colleges. My coworkers aren’t exactly supportive of this decision, as they think “no one needs a degree.” I am working a register when another coworker runs up to me…)

Coworker: “YOU RESIGNED?!”

Me: “Yup.

Coworker: “WHY?!”

Me: “Well, I’m transferring to [College], as they have a better program for the degree I want to get—”

Coworker: “You don’t need a degree! [Grocery Store] is a great company to work for, and they don’t require a degree!”

Me: “See, that’s the thing. I don’t want to work here forever.”

Coworker: “It’s a steady job! You’re not even guaranteed to find a job after you graduate! You’re crazy to throw this away.” *walks away*

(I roll my eyes and sigh, as I’ve had similar conversations with multiple coworkers in the last week. An older gentleman walks up to my register.)

Customer: “I couldn’t help overhearing. You are transferring to [College]?”

Me: “Yes, I am!”

Customer: “I graduated from there. So did my kids. You’ve made a good choice. You won’t have any problems finding a job after graduation.”

Me: “Thank you, sir!”

Customer: *leans in and whispers* “Don’t worry about what other people think. At the end of the day, you get to leave.” *shakes my hand* “Good luck, young lady.” *walks out*

(Two years later, I graduated with honors. I found employment in my degree field just a couple months after graduating. Thank you, nameless customer, for taking time out of your day to give me some encouragement.)

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