Breakfast Breaking Through

, , , | Portland, OR, USA | Hopeless | November 29, 2016

Since I got my current job a little over a year ago, I’ve gone through a particular fast food restaurant’s drive-thru to pick up breakfast every week or two. I love this particular store because they are very friendly, so much so that even though I’m not there all that often they all know my name and my regular order. In the same period of time, I have been rear ended twice on the freeway I have to use to commute to work. In the worst accident my car was totaled and I suffered injuries that, while not life threatening, have had a permanent effect on my quality of life. As a result, I find commuting in bad traffic very stressful.

This particular morning, it is raining hard and there are a number of accidents along the way which makes the commute particularly bad. I decide to stop and get a hot breakfast to try and help myself relax. The woman working the drive-thru recognizes me as I give her my order. I drive to the pick-up window and start to hand her my payment as usual, but she shakes her head and hands me my food. To my shock, she told me that she was sure the morning commute had been particularly stressful for me with all the accidents, and my breakfast was on her this morning!

Her kind gesture literally brought tears to my eyes. The fact that she had noticed my stress and cared enough to try and turn the day around really made me feel terrific!

Breakfast Breaking Through

, , , | Portland, OR, USA | Hopeless | November 29, 2016

Since I got my current job a little over a year ago, I’ve gone through a particular fast food restaurant’s drive-thru to pick up breakfast every week or two. I love this particular store because they are very friendly, so much so that even though I’m not there all that often they all know my name and my regular order. In the same period of time, I have been rear ended twice on the freeway I have to use to commute to work. In the worst accident my car was totaled and I suffered injuries that, while not life threatening, have had a permanent effect on my quality of life. As a result, I find commuting in bad traffic very stressful.

This particular morning, it is raining hard and there are a number of accidents along the way which makes the commute particularly bad. I decide to stop and get a hot breakfast to try and help myself relax. The woman working the drive-thru recognizes me as I give her my order. I drive to the pick-up window and start to hand her my payment as usual, but she shakes her head and hands me my food. To my shock, she told me that she was sure the morning commute had been particularly stressful for me with all the accidents, and my breakfast was on her this morning!

Her kind gesture literally brought tears to my eyes. The fact that she had noticed my stress and cared enough to try and turn the day around really made me feel terrific!

All Things Are Not Sound

, , | Canada | Right | November 23, 2016

I work at a seasonal produce market that sells local fruits and vegetables as a cashier and grocery bagger. Today, a man and his wife came through with four bunches of garden carrots that still had the green tops on while I was on bagging duty. The tops of these carrots are usually all over the place, so to get them to fit nicely into our bags, we have to bend the leafy tops over.

The cashier hands me the bunches and I start putting them into the bags as usual. As I’m doing this, I hear a faint sound, which sort of resembles coughing and doesn’t really phase me.

As I go to put the last bunch in the bag, I hear a terrifying and loud screech that completely stuns me and the cashier I was working with. I look up to see the man staring at me very angrily.

It turns out he had a tracheostomy and could not speak whatsoever but was trying to tell me not to bend the carrot tops (hence the faint coughing noises).

The screeching sound was him screaming at me through his tracheostomy for not following his wishes, which he clearly could not get across.

Through all of this, his wife, who could communicate and understand her husband perfectly well, said nothing to indicate I was doing something they did not want.

That screeching sound will haunt my coworker and me forever.

The Gift That Keeps On Giving

, , | Stoneham, MA, USA | Right | November 22, 2016

A woman comes in with a gift card. I scan it and inform her she has $80 to spend. Thrilled, she goes off to shop. About a half hour later she returns with a large pile of clothes. I scan it, and I inform her that the total is $30 after the gift-card. Thrilled again, she goes off to do more shopping in the sales racks, and I void out her transaction, as I can’t suspend a transaction that’s using a gift card.

A bit later, she comes back with even more clothes. I scan it all again and tell her that her total is now $70 after the gift card. She seems even more thrilled, and I realize that she hasn’t understood that she OWES $70, not that she has $70 left to spend. I attempt to explain it to her, but she runs off, and as there’s a line, I can’t leave the register to chase after her. I void it again, hoping that she’ll understand the next time around. I try to get her attention whenever she comes near the register, but she ignores me.

Finally, she comes back with more clothes and her husband. She tells me to scan her now huge pile. Diligently I do, reminding her that her gift card is only $80. I inform her of her total before I use the gift card, then tell her the new total after, which is over $100.

Once again she’s thrilled and turns around to do more shopping, but her husband catches her by the arm. He asks me to repeat the total, and I do, explaining clearly that this is the price after the gift card. The husband firmly tells her they’re not spending that much on clothes.

Finally, the woman seems to understand that the gift card won’t cover it all, and spends close to 20 minutes picking and choosing which items she is keeping, holding up the line because she refuses to move aside for anyone.

Finally, she leaves with her $80 worth of merchandise, frowning at me like I had been trying to trick her, while the husband shakes his head in exasperation.

Checkout This Scam

, , , | TX, USA | Right | November 1, 2016

A man buys a pack of cigarettes with a $50 bill. As I count his change back to him, he asks what he’d paid with, and I tell him it was a $50. He asks to buy it back, and counts out $49 in smaller bills and lays out 99 cents on the counter. I hand him the $50 for the $49 while he fishes for the last coin he needs. He comes up with a $1, which he gives me, along with the $50 and asks for a $100 instead.

We don’t have any $100s, nor other $50s. While I’m trying to figure out how to give him his money back, the fact that this is a scam occurs to me. I tell him, politely, that $50 of the money in my hands is mine, and he can either have the $50 bill or the small bills. He chooses the small bills. He then asks if he can buy the $50 back, and I let him.

Surprise, surprise, he tries the scam again, but this time I’m watching to see how it works, what he’s doing, and what I need to watch for in the future. Once he hands me the $50 back to ask for $100 again, I tell him he’s scamming me and is no longer welcome in the store. He grumbles a bit as he gathers up the change, but goes.

The next morning I come up $50 long. Apparently when I was kicking him out I forgot to give him his $50 back. So, to recap, I learned how to spot this kind of thing AND he ended up losing $50 on the deal. And if he hadn’t been greedy, and done the same kind of thing using a $10 to get $20, I wouldn’t have had the momentary confusion and he might have gotten away with it.

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