A Close Shave To Get Those Teeth Clean

, , , | Healthy | September 10, 2020

It’s my first day working as a care assistant in a home for adults with learning difficulties. Every resident is treated as a member of the family. A more experienced colleague is showing me around.

Colleague: “This is John. He needs a lot of personal care, but he’s a great guy. He’s quite happy and easy to take care of.”

Later, we are putting him to bed and my colleague is demonstrating to me how to clean his teeth. John won’t open his mouth for the toothbrush.

Colleague: “He really doesn’t like the taste of toothpaste. We have to be patient.”

Two minutes later, he still hasn’t opened his mouth.

Colleague: “Would you switch on John’s shaver? It’s on the shelf there.”

Me: “Huh? We haven’t finished cleaning his teeth yet.”

Colleague: “Just switch it on and watch carefully.”

Confused, I switch it on. Then, I look at John to watch the reaction. He grins and opens his mouth wide. My colleague puts the toothbrush in and cleans his teeth without issue.

Colleague: “You see, he hates getting his teeth cleaned, but he loves getting shaved. The sound of the shaver is enough to distract him. Getting shaved is his reward for letting us clean his teeth.”

I was amazed that something so simple would work! Several months later, I enjoy working with him.


This story is part of our Feel Good roundup for September 2020!

Read the next Feel Good roundup story!

Read the Feel Good roundup for September 2020!

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We Don’t Think They’ll Improve After Caffeine

, , , , | Right | September 4, 2020

I work in a retirement center as a server; we work the dining room in sections. My section is particularly busy, and on top of that, I have to spend five minutes I don’t have cleaning up syrup that spilled in the fridge. I’m running around but doing the best I can to get everyone’s order out as fast as possible. I approach a table that’s been waiting for coffee for a little while but also ordered an apple juice, which I have.

Me: “And here’s your apple juice.”

Resident #1: “Thank you, honey.”

Resident #2: “Aren’t you going to get her coffee?”

Me: “I’ll have it out as soon as I can.”

I give them both a smile and run back into the kitchen. I want to note that this isn’t said in a snippy tone, I still have other orders to work on from people that came in first, and I will work on the coffee just as soon as I take out some plates of food. When I do bring the coffee over though, I find she already has coffee; I assume one of my coworkers did it to help me out.

Me: “Oh! You already have coffee.”

I start to walk across the room to put away the coffee pot when the other resident says something I can’t quite hear but I know it’s directed at me.

Me: “What?”

Resident #2: “I said, I got it for her because of your attitude.”

I get really upset. Because I talk loud, I’m often mistaken for being angry, and it’s kind of a sore spot for me. Not to mention I’m tired from working a double the day before and am doing one today, so I end up taking a break, pretty much just so I can cry. I later find out that a lot of the other ladies around her got very upset and told her not to speak to me like that, including the resident who wanted the coffee to begin with. She also calls me over to apologize for the other resident’s behavior herself later on in the meal.

Resident #1: “Dear, I’m so sorry that she did that. That’s why I sit with her. You know, I’m trying to mold her into a proper lady, so she’s not such an a**hole. Don’t let what she said bother you; you’re doing a great job and you work so hard. What you need to do next time she’s giving you a hard time is put on your big girl shoes and tell her, ‘F*** you, old lady.’”

I was stunned, and while I would never say anything like that, it was nice to know that the other residents appreciate the fact I’m there all the time and really try my hardest the whole time.

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Sometimes You Have To Stick To What You Know

, , , | Right | August 18, 2020

This conversation happens with a resident who orders “the little round things”, her word for Cheerios, for breakfast — the same thing every single day of her long life.

I bring out pancakes to mix things up for her.

Me: “Good morning, [Resident]! I brought you something a little different today!”

She gives the most dramatic sigh I have ever heard, clearly disappointed.

Resident: “Oh… same ol’ thing…”

She was perfectly delighted when I then brought her a bowl of her favorite “little round things.”

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How To Be A Great(er) Grandmother

, , , , | Related | August 17, 2020

My grandmother has some interesting goals about what she wants to get out of her life. All of these ideas and goals of hers relate to other people in the family. For example, one of her “goals” is to be a great-grandmother. While there are five grandchildren total, I’m the oldest of all of them and the oldest female.

A few years ago, my grandmother had a stroke which completely erased any semblance of a filter that she had previously. After she got home from the hospital, she realized that living alone was not a good move for her, and so she was downsizing as we moved her into an assisted living facility. Because of this, she gave me a bookcase of hers. I asked a friend with a truck to help me move it from her place to mine. She had never met this friend before he came up to help with the bookcase, but things were fine while we were there.

The day after we move the bookcase, I am back up at her place for some cleaning that I have been doing on a regular basis for her ever since she moved to the condo. This conversation takes place while I’m on the bathroom floor cleaning the toilet. I’m twenty-four.

Grandma: “So, did you and your friend get everything moved okay yesterday?”

Me: “Yep. It wasn’t that hard to do. Biggest issue was getting it up the stairs at my complex but we did it.”

Grandma: “Well, that’s good. I thought you weren’t coming up to get it for another few days.”

Me: “We weren’t, but he ended up on our side of the water for something else, and since he already had the truck, he thought it was easier than having to try and get back over here again.”

Grandma: “Oh, okay.”

She goes silent for a moment, but I can see her out of the corner of my eye. She’s practically vibrating as she stands in the doorway.

Grandma: “So… what’s going on with you and [Friend]?”

Me: *Side-eyes her* “Nothing. Why?”

Grandma: “Well, he’s nice and cute.”

Me: “Your point?”

Grandma: “I want great-grandchildren.”

Me: “Okay, and your point?”

Grandma: “Well, what’s going on between you two?”

Me: “We’re just friends.”

Grandma: “But I want great-grandchildren.”

Me: “You have four other grandchildren!”

Grandma: “They’re not old enough to have kids!”

Me: “[Brother #1] is twenty-one and [Brother #2] is eighteen.”

Grandma: “Your brothers are both in school. And [Cousin #1] and [Cousin #2] aren’t old enough.”

Me: “Technically, they are; I mean it would definitely involve some pretty big life choices but technically…”

[Cousin #1] is fifteen and [Cousin #2] is thirteen. Grandma gets big eyes and looks at me in horror.

Grandma: “But they’re not old enough.”

I roll my eyes and sigh.

Me: “[Friend] and I are just friends. Sorry.”

Grandma: “Well, I want great-grandchildren.”

She finally walked away and let me clean the bathroom in peace. While I was glad that she hadn’t said anything in front of my friend, I was still annoyed and complained to my mom, who backed me 100% and told my grandmother to knock it off.

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Voicemail Fail, Part 3

, , , | Right | August 3, 2020

I answer the phone for the umpteenth time today and a younger-sounding female voice is on the other end. There is no greeting or anything.

Caller: “Can I speak to [Boss]?”

Me: “May I ask who’s calling, please?”

Caller: “It’s [Caller].”

Me: “And may I ask what the call is regarding?”

Caller: “No.”

Oookay, then.

Me: “Hold for a moment, please, and let me see if she’s in.”

I call [Boss]’s office and she tells me she’s “in a meeting.” I go back to the call.

Me: “I’m sorry, but it looks like she’s in a meeting right now. May I transfer you to her voicemail and have her call you back after her meeting?”

Caller: “Can you just give her a message for me?”

Me: *Head-desk* “She’ll get your message if you leave a voicemail.”

Caller: *Giggles* “Oh, yeah! Okay. Give me that.”

Me: “Just a moment, please.”

I transferred her over and went right to Not Always Right.

Related:
Voicemail Fail, Part 2
Voicemail Fail

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