Unfiltered Story #155586

, , , , | Unfiltered | June 30, 2019

[I am on the till, serving a customer whilst two more wait in the line. Customer #1, whom I am serving, is an elderly man who needs some help packing his bags and paying with his card. Customer #2 is a man in a suit who wants to buy a sandwich and a couple of other, chilled items. Customer #3 is a workman who is buying some eggs.

As I’m helping Customer #1, Customer #2 is getting more and more impatient. Finally, he picks up his sandwich, slams it back on the conveyor belt, and says whilst storming off…]

Customer #2: **** this.

[As he had chilled items which need putting back at once, I call over a supervisor.]

Me: Can you put these back, please? The customer… had to leave.

Supervisor: Some people have no patience.

[He grabs the shopping and heads off to put it back. I finally finish with Customer #1, and after gratefully saying his thanks, he leaves. Customer #3 steps up.]

Customer #3: Just the eggs, please.

[We look at the belt – but there is nothing there! I know the eggs had been there as I’d seen them earlier.]

Me: Oh no! I hope I didn’t, but I think I may have accidentally given them to [Customer #1]! I’m so sorry. We’ll get you some more.

[I ring my bell, and the same Supervisor from earlier appears].

Me: Can we have a box of 6 large eggs, please?

Supervisor: [to Customer #3] Oh, they were yours? Sorry! I thought they were the other guy’s so I put them back.

Customer #3: Don’t worry about it.

[Once the eggs are retrieved, Customer #3 pays and leaves, but not before we have a chuckle over it!]

You’ve Been Monroed

, , , , , , , | Friendly | March 18, 2019

(I’m at the park with my young son and my best friend. As we are sitting down having lunch, a couple of attractive girls walk past. It’s summer, so they’re in skirts. Just as they are nearly out of earshot, my friend mutters to me.)

Friend: “Where’s a gust of wind when you want one?”

Son: *quite loudly* Daddy, why does Uncle Jay want the wind to blow those ladies dresses up?

(The ladies turned to look at us and then walked away with a look of both amusement and disgust whilst my friend and I laughed and I tried to hush my son.)

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The Cake Is A Cry (For Help)

, , , , , , | Right | February 25, 2019

(I work in a nationwide coffee chain and our store is right in the middle of a shopping centre, so we are quite exposed to anyone walking past. I’m clearing the tables as it’s quiet, and a friend of my parents walks past, so we stop and talk for a moment. He has a reputation to anyone who knows him to be extremely cheap, like turning up at someone’s house at dinner time, hoping to get a free meal, instead of cooking himself.)

Me: “Anyway, best get moving. Lots of work to do.”

(I raise the pile of dirty cups, trays, plates etc. in my hands.)

Friend: “Okay.” *spots piece of half-eaten cake on a plate* “Can’t let that go to waste.”

(He swipes the cake and walks off, eating it as he goes.)

Coworker: “Did he just do what I thought he did?”

Me: “I really wish I could say he didn’t. I knew he was tight, but d***!”

(We both shuddered at the thought. How could someone not only eat someone else’s half-eaten piece of cake, but also a complete strangers’ without knowing what they might have done to it, what germs had gotten on it, how fresh it was…)

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Unfiltered Story #135062

, , , , | Unfiltered | December 26, 2018

[It is time for my break. A colleague comes over to relieve me. The next customer is a woman who is only buying 2 packs of sweets.]

Me: [to Woman] We’re just changing over, we’ll just be a few seconds.

Woman: [rudely] Well, I won’t bother then!

[She storms off, with her sweets, and goes to one of the other tills which involves a wait of several minutes. My co-worker, the next customer in line, and myself all stare at each other in shock for a few seconds!]

Sorry I’m Not A Walking, Talking Google Maps

, , , , , | Right | November 24, 2018

(The phone rings.)

Me: “Good afternoon. [Restaurant]. [My Name] speaking; how can I help?”

Customer: “Are you the one in Ashford?”

Me: “Yes, we are.”

Customer: “Are you near [Car Rental Place]?”

Me: “Erm, no, I’m sorry; it’s not in the immediate area that I know of.”

Customer: “Oh, how do I get there?”

Me: “Where are you coming from?”

Customer: “[Area I live in, five miles away.]”

Me: “Oh, that’s a simple trip; you need to get either the 116 or 203 bus.”

Customer: “No, not to you. I know how to get to you. I need to get to [Car Rental Place].”

Me: “I’m sorry, I don’t know how to get there; I don’t know where that is.”

Customer: *interrupts* “But it’s on the same road!”

(This is a major road, many miles long.)

Me: “I think you may be better off calling [Car Rental Place] and asking them for directions. I’m sorry.”

Customer: “But I know how to get to you.”

Me: *getting a little irritated* “If you can hold the line for one moment, I’ll ask my manager if he knows how to get to [Car Rental Place].”

(I ask the manager; he doesn’t know it. We try Google Maps, etc. He goes off to ask other staff members who are more knowledgeable of the local area; they don’t know, either.)

Me: “I’m sorry, ma’am, but we really don’t know where it is. You should be able to call them and get directions, though; I’m sure they’ll know better than we do.”

Customer: “What if I come to you? Can you tell me, then?”

Me: “No, I’m sorry, we don’t know where it is. You should call them directly.”

Customer: “Can you call them?”

Me: “No, I’m sorry, you’ll have to contact them yourself.”

Customer: “Oh.” *pause* “I can’t believe you don’t know where it is.”

Me: “I don’t pass it on my way in, and we’ve asked everyone else working at the moment and they don’t know, either. I’m sorry. Your best bet is to call them.”

Customer: “But I don’t know where they are. I know how to get to you.”

(It’s been over half an hour and I’m ready to call them myself just to get rid of this woman. My manager Googles the name and can’t find any company of that name, or any car hire places anywhere near us.)

Me: “I really am sorry we can’t help any more, but we can’t find that company locally to us at all. You will have to call them and find out for yourself.”

Customer: “Hmm, okay, then. It’s bad you don’t know. Thanks for looking, though.” *hangs up*

Me: “I’m never answering that phone again.”

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