If Dying Bunnies Doesn’t Make You Sad Then You’re A Rock

, , , , , | Right | January 25, 2019

(I paint rocks and sell them at craft fairs. Many of my rocks are painted to look like animals: cats, dogs, foxes, squirrels, etc. Two men approach my table. One man looks like your stereotypical sixties hippie: long hair, head bandana, tie-dye shirt, the works. He stares at my rocks for a moment before speaking to his friend.)

Hippie: “This looks like the end of a sad childhood, like she had a bunny and the bunny died, and now she paints these rocks and she just wants to hug them.”

(He said all of this right in front of me as if I wasn’t there! For the record, I have never owned a bunny, although I have had pet rats for as long as I can remember, and due to their short lifespan, I have endured quite a few losses. However, I just paint rocks because it’s fun!)

A Crafty Way Of Getting Free Crafts

, , , | Friendly | January 5, 2018

(I run a small craft class at friend’s business. It is my second time doing so. The items we make turn out quite well. The small fee of $5 per person only just covers the cost of the materials. I am not worried because I’m not in it for the money. The next week one of the participants is showing off her creation at another group we are members of. Another woman takes interest in the item.)

Woman: “Ooh, that looks great. Are you able to make more, [My Name]?”

Me: *thinking, “here it comes”* “I’ve got a few supplies left. Not much, though.”

Woman: “Oh, great. I have a conference coming up in a few months. You could make some for me.”

Me: “Uh, how many is some?”

Woman: “A thousand.”

Me: “I’m not making a thousand!”

Woman: “Five hundred, then.”

Me: “No. I don’t have the time for that.”

Woman: “I’m giving you three months.”

Me: “How about I give you the instructions? You will need to source the supplies yourself.”

Woman: “I don’t have time to do that.”

Friend: “What makes you think [My Name] has the time, either? She works full-time.”

(This woman is always trying to get people to volunteer to do things for her. I can also see that she has no intentions of offering payment. She becomes insistent until people back down, but it’s never worked with me. She keeps on at me about making them.)

Me: “They will only cost you four or five dollars each to put together. It will be more if I have to do it.”

Woman: “Four or five? What? Maybe I better not.”

(Later:)

Friend: *to me* “I like how she backed off as soon as you mentioned it was going to cost her money.”

Me: “Yep. If I was going to make them, there’s no way I’d be paying.”

Refunder Blunder, Part 4

| Gaithersburg, MD, USA | Right | February 26, 2014

(I’m a part-time manager at a popular arts and crafts store. One of my cashiers has just called me on the radio to ask me to do a return for him. I am confused, but go up to find a customer we had dealt with two nights prior who had a bunch of returns and only had receipts for half of them. She has the receipt for a candle and a vase this time, but not for the other nine vases.)

Customer: “I have a return card from before. You can just put the store credit from the ones without the receipt on there.”

Me: “It doesn’t always work, but I can sure try. Let me just get these all scanned in.”

(I put in her driver’s license number as I would for any return without a receipt and the system declines the return. This happens sometimes as a measure to prevent fraud if a customer is found to be doing a lot of high-dollar value of returns with no receipt.)

Me: “I’m sorry, but I can’t process this return. There’s a number on that slip there that you can call for more information.”

Customer: “What? So, you won’t give me back my money?”

Me: “No, sorry. It doesn’t give the exact reasons, but you can call that number for more information as to why the return was declined. I can’t bend the rules here.”

Customer: “That’s illegal. Where does it say that you can refuse to do a return? I want to speak to your supervisor!”

Me: “Well, I’m not sure, but I’ll go look in our database to find you some proof.”

(I go to the office and print out the policy for returns, cut out the simple return policy, and highlight the first line which states ‘[Store Chain] reserves the right to refuse any return regardless of receipt,’ which I then give to the customer.)

Me: “There you go. As you can see, the first line clearly says we can refuse to refund you.”

Customer: “This is ridiculous! [Store Name] is really willing to lose business over $18? That’s a stupid policy. Other stores let you return anything no matter what.”

Me: “Yes, well, they’re owned by different people and they probably work with different credit companies.”

Customer: “They’re your competition and they’ve been around for a long time. Do you really want to go to small claims court over $18, because I will call my lawyer. You need to get a job at a store with more class.”

Me: “Our store has actually been around for forty years. What I NEED, ma’am, is to finish my degree and start teaching. That was rather personal.”

Customer: “You wanna be a teacher? Well, I’m a teacher. I’m an English teacher, and I write a lot. I write a lot of letters and this will be out there.”

Me: “All right, ma’am. You can certainly call our corporate number to lodge any complaints. Have a nice night.”

 

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