I had a client who insisted on taking photos I needed themselves, using their phone.
Me: “Great photos! Were you able to get any in landscape?”
Client: “The new iPhone doesn’t have a landscape setting. Are you talking about panorama?”
Me: “It’s not a setting. You turn the phone sideways.”
After reading this story and this story, I realized I had my own.
Me: “Sir, regarding the name and font/style you chose for your event—”
Client: “It’s Business Development Sales and Marketing.”
Me: “Yes, but, breaking each word into its own line and emphasizing the first letter makes it seem like… something else.”
Client: “What do you mean?”
Me: “I just wanted you to be aware that it’s spelling out ‘BDSM’.”
Client: “And?”
Me: “And… that some people might assume it’s something else.”
Client: “What are you talking about? BDSM means Business Development Sales and Marketing!“
I realize I am not paid enough to literally spell it out for him.
Me: “Of course, sir. I am going to send the proof through, and if you could sign off on it and let me know, we can proceed.”
Client: “Excellent.”
Me: “It might be worth showing the proof around to other people in your office, though… you know, for a second opinion.”
Client: “No need! I’m managing this project, so if I’m happy with it, everyone else should be.”
I got him to confirm that for me in writing!
Related:
Whatever It Takes To Encourage Attendance!
What Are They (Not) Teaching In School These Days?
I’m designing a website for a client.
Client: “You have the wrong image for this product on the website.”
Me: “Sorry. That is the image you gave me, though. Do you have another one you’d like to use instead?”
Client: “Yes, this one.”
Me: “That looks like it’s using CMYK colors — see how it’s all fluorescent? Do you happen to have an RBG version for the web?”
Client: “This is the one we want.”
Me: “Okay, if you’re sure.”
A few weeks later…
Client: “It looks like you have a CMYK image on this product. Here’s the RGB one. Can you please update it for us?”
They send over the same image I had on the site in the first place.
Me: “Sure.”
The best part is that I’d anticipated this possibility and hadn’t deleted the old photo from the website. I just restored it.
I was laid off at a design company because they weren’t getting enough jobs to justify keeping me on. I took a job in a kitchen to pay the bills while I started to develop some freelance clients.
A “friend” put me in touch with someone who needed to develop their branding.
Me: “How much would you want to spend on this?”
Client: “Well, your friend said you’d probably do it for free because you’ve been scrubbing pots and aren’t even a real designer anymore.”
I was working on a wedding invite that the client was adamant should include an illustrated script typeface resembling rope.
Me: “You know, this might not even work, and if it doesn’t, I’ve just wasted all that time.”
Client: “Don’t worry. I think you’ll be fine.”
Me: “Keep in mind that you can’t make copy edits once I get started since every letter is illustrated by hand.”
Client: “I understand! Just do it.”
After hours of work, I sent him a sample.
Client: “It’s not looking the way I wanted. Can you just pick a script typeface from your font collection? As well, I have some copy edits for you.”
