Unfiltered Story #119026

, , | Unfiltered | August 25, 2018

(So I’m a younger girl, and I was shopping in an Urban Outfitters. I see a woman yelling and screaming at the cashier and the cashier looks horrified and helpless. I am wearing a tank top, shorts and a kimono so I blend in pretty well with the employees and as I approach the customer, I grab a flower crown off a table and put it on.)

Me: “Hello, Ma’am what seems to be the problem?”

Customer: “All of you are hippy freaks! You with your thrift shops, God can you hobos be sensible!”

Me: “Ma’am please let me know what is wrong so I can help to right the situation.”

(Lucky for me the cashier doesn’t jump in and stop me and just goes with it)

Customer: “Well, you and your company are selling USED clothes for 58+ dollars and I find that disgusting!”

(She is pointing to the USD Mark on the tag the entire time. Obviously she didn’t understand the concept of acronyms)

Me: “Ma’am I understand the confusion. The USD doesn’t mean that this particular garment has been worn or used, but that the garments style has been tested and worn by age groups all of the country to ensure that the clothing you as a customer are buying will be a comfortable and reliable addition to your closet. When you pay 58+ dollars, you aren’t just paying for clothes, but also comfort.”

Customer, clearly satisfied: “Finally, someone knows what USD means! Someone like this should be the manger!”

Me, smiling: “Thank you ma’am that is very kind, I do it all in the name of retail! Would you like to see our limited addition USD summer line?”
Customer, nodding furiously: “Yes please!”

(She ends up buying about 1,000 dollars worth of clothing and gives me a 20 dollar tip. I pass the 20 dollars on to the casheir.)

Me: “Please take this! You deserve it since you have to deal with people like that all day!”

Cashier: “You don’t even know! Thank you so much!”

Kindness To The Homeless Starts At Home

, , , , , , | Hopeless | August 19, 2018

This happened a few hours ago and I’m still smiling. I had just finished all my back-to-school shopping for college, and to celebrate, my grandma and I went to go eat at a pizza buffet. We’d been there before. It’s good. The people are nice. The manager is so sweet. You know, all around, a very good environment.

Today, there was a homeless man outside. My grandma gave him a couple dollars and we went inside. Shortly after sitting down to eat, we saw him come inside and sit down, having water but nothing else. Keep in mind that I live in Arizona and the high was 105 today. So, you know, hot.

I was already planning on giving five dollars to him on the way out — here, the pizza buffet is less than $7, so with the $2 my grandma gave him, plus tax, he would be fine — so he could have a bite to eat. Before I could do that, however, a girl came over and brought the man a plate of food and soup.

It didn’t stop there.

She brought him another plate, talking to him the entire time. Then, she also brought him a cup of soda. She was speaking a little louder now so I could hear what she was saying; she kept telling him he could get up and get more food.

This girl was maybe ten at the oldest, and she was being so kind to him. When I saw her go back to the counter, I saw her talking to the manager and it clicked in my mind: they looked a lot alike. The manager told her daughter to make sure the man had something to eat — enough to fill him up.

I see news stories about how the next generation is and sometimes it’s negative, and very hopeless. However, this little girl and her mother were so nice to not only let a homeless person stay inside their restaurant to escape the heat, but then make sure he was able to have some food. Seeing that warmed my heart.

If we have more people like those two leading our future generation, the world will be such a better place. If you’re reading this, either the manager or the daughter, thank you for restoring my faith in humanity. Cheers to you, and I hope you’re rewarded for your caring acts.

I’m Glutenarian

, , , , , , | Working | August 17, 2018

(As someone with Celiac disease, I always have to mention my gluten allergy at restaurants. Most places have excellent training when it comes to allergens. I’m in an ice cream shop.)

Me: “Can I get a small cone? I also need it gluten-free for an allergy.”

Employee: “Sure, no problem. Would you like a waffle cone with that?”

Me: “No… I have a gluten allergy.”

Employee: “Oh, well, I don’t know the community.”

Attack Of The Entitled Mummy

, , , , , | Right | August 10, 2018

(I work for myself as a children’s entertainer, advertising mostly by word of mouth. I receive an email asking for a quote.)

Customer: “Hi! [Parent I have worked with] gave me your info. I’m looking for a quote for my little princess’s fourth birthday. How much are you?”

Me: “Hello, [Name from email address], thanks for reaching out! I need a few more details to give you an accurate quote:

1) What day and time is your daughter’s party?
2) How many little guests do you expect to be there?
3) Where will the party take place?
4) What services are you interested in? I do balloon twisting, glitter tattoos, face painting, and a limited number of character interactions.

Talk to you soon!”

Customer: “Wow! I didn’t know you’d be so invasive! How did you know my name? I’m not telling you where I live! Just give me a quote!”

(After blinking at my screen for a few minutes I shake my head and try again.)

Me: “I’m sorry; I assumed your email was your name. My apologies for startling you. I need to know generally where the party is to see if mileage charges apply, and when it is to see if I’m already booked. I don’t need your exact address if you’re having the party at your residence; nearby major cross streets would work to get you an accurate quote. Thanks again for the opportunity to make your child’s birthday a little more special!”

Customer: “Main and 1st.”

(My eye is now sporadically twitching, but business slows down in summer due to the crushing heat and I could use the money. After a deep breath, I reply:)

Me: “Fantastic news! You’re well within my standard radius, so no mileage fees will apply. I just need to know the day and time you’re looking to book me, how many kids I’ll be working with, and which of my services you’re most interested in. Just a heads up: if you’ve hired a bounce house, I likely will not be able to face paint, as it’s against the bounce house company’s policy.”

Customer: “Don’t worry about who or what else I’ve hired. You are very unprofessional! I just want a f****** quote and you’re taking forever! I’ve wasted an hour of my life with you now! For f***’s sake! This Saturday at three pm, for an hour. And, you had better give me a discount for this horrid service!”

(I glance at my weather app and see that it’s going to be nearly 115° at that time. My balloons require indoor space under 95°, and most private-at-home birthday parties are backyard events. My suited characters don’t perform in that heat, either.)

Me: “I am available to face paint and/or do glitter tattoos on Saturday! Yay! It’s unfortunately projected to be too hot to offer balloon animals or character meet-and-greets. My minimum booking for just face painting is for two hours at $100 an hour. Usually glitter tattoos are an additional charge, but to make the day extra special I’ll throw in a dozen free glitter tattoos for the birthday girl and eleven of her closest friends. I will need a ten by ten flat space to set up my canopy unless you have shade, table, and chairs provided. If you would like to book me, please fill out and return the attached contract. Once I have received the deposit and signed contract, we’re all set!”

Customer: “I only want an hour. I’m only paying for one hour! And $100 is outrageous! It’s only thirty kids; it shouldn’t take you two hours!”

(I’m now full-on headdesking. Industry average for face painting is twelve to fifteen kids an hour. My rates aren’t the cheapest in the city, but I’m far from the top earners, and my work is solid, I’m insured, and I only use top-quality supplies. This is exactly why I always ask how many kids there are, not how long the parents think I’ll need to get to everyone. Two minutes per kid to pick what they want, sit down, get painted, and admire themselves in the mirror just isn’t reasonable. At this point, I pretty much want to just write her off but, again, I could really use the money. Without much hope, I try again.)

Me: “I’m sorry you feel that way, but my rates and timeframe are both very fair. I average ten to fourteen faces an hour, so getting to all thirty kids in only two hours will be very challenging. I do want to help make your little one’s birthday as special as possible and work with your budget, so I’ll make you a deal. For my usual two-hour rate I’ll guarantee all thirty kids get painted, even if it takes another hour. I’ll bring a sign-in sheet to make sure everyone gets painted while still enjoying the party. I hope this works for you; if not I hope it’s a fun filled day, anyway!”

Customer: “So, if my nieces and nephews show up, too, you won’t paint them?! I can’t believe [Parent I have worked with] recommended such a shady, rude person! I’m going to tell everyone I know that you’re a selfish, horrible person!”

(The next day, the parent who originally referred me reached out and apologized for their friend. The customer showed the complete email chain as evidence of how “rude” I was in a Facebook group, and is apparently now the laughing stock of her mommies group.)

Refund Of Limitations

, , , , | Right | August 9, 2018

(I am working the customer service desk on a slow night at a popular baby store.)

Me: “Hi! Welcome to [Baby Store]! Do you need help finding anything today?”

Customer: “Yes, I’d like to return this.”

(The customer brings around a baby swing.)

Me: “I don’t recall seeing this product on our floor. Let me see if it came from us.”

(I scan it and it says the UPC is not found.)

Me: “Sorry, ma’am, it looks like this didn’t come from us.”

Customer: “Well, this is your shipping label, and I need to return this.”

Me: “Okay. When was it purchased and do you have a receipt?”

Customer: “No, I don’t have a receipt! I purchased it seven years ago, and need to return it.”

Me: “Unfortunately, ma’am, this product has been out of our computer system for so long that it doesn’t recognize the UPC as an item from our store. Your best bet would be selling it on eBay to at least get some money out of it.”

Customer: “This is ridiculous! I would like to speak to your manager.”

(I call my manager up, and she tells her the exact same thing I did. The lady grabs her swing and swears she’s never coming back. The look on my manager’s face is priceless.)

Manager: “She kept that thing for seven years and thought she could just return it? Some people.”

Page 5/27First...34567...Last