Confusing Policies Will Have You In (Con)Traction
About ten years ago, I lived in a student apartment that was owned by a foundation. Since student housing is hard to come by — and has been since medieval times — you could only rent on a time-restricted contract. You had to tell them when you were supposed to finish your studies when you rented, and the contract was set to expire three months afterward. It was an unironically decent system, and if you needed or wanted to extend your studies, you could just extend your contract to the new expected end date.
Since my contract expired on the first of a month, I was quite unsure how much money I was supposed to pay them, so I went to the office to talk to them since I also had other questions. This is not the common way to do things in Sweden as we are a naturally shy people; you are expected to send all questions by email. You do, however, have to turn up at an appointed time to sign contracts and the like.
It was the beginning of March when I went to the office and had this conversation.
Me: “Hello! I have some questions.”
Clerk: *Annoyed* “Yeah. Shoot.”
Me: “How does the rent for the last month work?”
Clerk: “What?”
Me: “My contract is set to expire on the first of April. Are you going to send me a one-day invoice, or how does it work?”
Clerk: “Have you cancelled your contract?”
Me: “Cancelled?”
Clerk: “Cancelled. You have a three-month notice period.”
Me: “Well, yes, that is true, but my contract is set to expire in a few weeks.”
The clerk gave me a blank stare.
Me: “Could you kindly get my contract?”
The clerk fetched my contract after some identification on my part. The headline read, “TIME-RESTRICTED CONTRACT” in big, bold letters, and there were four separate spaces where the end-time of April first was marked.
Me: “Yeah, so, the contract expires on the first, right?”
Clerk: “Yes.”
Me: “Well then, is everything sorted?”
Clerk: *Snorts* “You have to cancel your contract.”
Me: “Are you telling me that I have to cancel my contract that expires in a few weeks?”
Clerk: *As if I am very dumb* “Obviously, yes.”
Me: “Oookay. Well then, let us sort it out. We’ll cancel my contract on the first of April.”
Clerk: “You have a three-month notice period!”
I paused.
Me: “So… may I live in my apartment if I don’t give you my notice?”
Clerk: “No!”
Me: “But… I have to cancel the contract anyway?”
Clerk: “If you want to extend your contract, you have to provide a Proof Of Study from the university.”
Me: “I’m not a student. I intend to move home to work in my field.”
Clerk: “Then you obviously can’t live here.”
Me: “Yes, thank you, I am with you there, but have I understood you correctly that I have to cancel my time-restricted contract, which in this case will enable me to live in the apartment after the contract expires?”
Clerk: “You may not keep the apartment if you aren’t a student!”
Me: *Exhaustedly* “Yes. Thank you. But, please tell me: is my contract time-restricted?”
Clerk: “Yes.”
Me: “And does it expire on the first of April?”
Clerk: “Yes.”
Me: “And I can’t live there afterward?”
Clerk: “Yes.”
Me: “So, my contract expires on the first of April, and then I stop paying rent and move?”
Clerk: “You. Have. A. Three. Month. Notice. You have to pay rent for that time!”
Me: “So, my contract expires on the first of July?”
Clerk: “No, on the first of April!”
At that point, I mostly just wanted to get away.
Me: “Right. So. May I live here between the first of April and the first of July?”
The clerk began to ponder.
Me: “Because I have a three-month notice?”
The pondering continued.
Me: “On the contract that expires on the first of April?”
Never before had such pondering been done.
Me: “Right?”
Clerk: “Yes. Yes, that is true. You may live here until the first of July. Sign here that you are cancelling your contract.”
Me: *Signs* “I find this quite confusing. How would you find out that I was living there if I didn’t come here today? Why did you insist on a time-restricted contract if I have to do all of this anyway?”
Clerk: “We have routines! Don’t ask so many questions!”
The clerk snatched the paper from me and walked away.
I have recounted this confusing tale many times, and a specialist accountant I recounted it to told me that they had, in fact, done a big oopsie: it is the duty of the landlord to give ME the notice when contracts are due to expire. Otherwise, the contracts apparently renew indefinitely. So, if I hadn’t come by, I might have been able to live there until the end of time without them noticing. That still does not explain why they just didn’t let me leave on the agreed-upon date.