At the doctor’s office where I work, one person schedules appointments in a handwritten paper schedule book, and I create and print off the day’s fee slips the morning of. Her handwriting is difficult to read, and she frequently misspells or abbreviates patient names, so I have gotten in the habit of trying to find a close match for possible names when I make the fee slips. Usually, new patients are noted on the paper schedule with “NP” in a circle.

Today, we had two patients I could not find names for in the computer, but I found a close match for one; think “Mel Brooks” on the schedule but “Melvin Booker” on the computer. Given how bad my coworker’s handwriting is, the fact that it’s not marked as “NP,” and her history of misspelling and abbreviating names, I was fairly certain that Melvin is the person we were scheduled to see.

Nope.

This afternoon, my coworker comes charging up to my desk and slaps a new patient chart with Melvin’s fee slip on it

Coworker: “Does this look like Mel’s name?”

She gets in my masked face with her unmasked face. (She believes the health crisis is a scam invented for political gain.)

Me: “Closest match in the system. He wasn’t marked as a new patient, and you sometimes abbrev—”

Coworker: *Snarls* “I never abbreviate! And you should never assume that I wrote it down wrong! He’s obviously a new patient!”

I sighed, remade a fee slip for “NP Mel Brooks,” and requested that she note new patients when she schedules them so I could avoid looking for them in the system.

She’s not the only reason I’m job hunting — our boss is much worse — but seriously!

A couple enters the furniture store where I work. They are older folks, and they say they are looking for many things. I give them a very short version of the floor layout and ask them if it is all right for me to check on them sometimes to make sure their questions are answered. They say this is fine.

The first time I check on them, the very friendly husband asks me some questions, and I answer them and dismiss myself to allow them to keep looking in peace.

The second time I check on them, the husband finds a very nice oak CD rack and asks me if we have anything more narrow. I tell him I might and that I’ll check around the store and catch up to them in a few minutes. I dismiss myself after answering another question of his about a table.

I find an item that matches the description of the oak CD rack, but I cannot find the husband for the life of me. I see the wife walking by and go to inform her that I’ve found it.

Me: “Oh, ma’am, about that item your husband was looking—”

Woman: “Look, I didn’t come here to chat! I came here to just look!“

Me: “I’m sorry, ma’am. I didn’t mean to offend you.”

Woman: “Well, you did!’

Me: “Just trying to feed my children, ma’am.”

With that, I looked down at the floor, turned on my heel, and walked away pitifully. It had the desired effect — I don’t even have kids — and the customer lost all of her zeal, looked down at the floor, and walked straight out of the store in shame.

Maybe she’ll think twice from now on before she explodes on another retail salesperson for no reason at all.

Related:
Childish Behavior, Part 3
Childish Behavior, Part 2
Childish Behavior

(My family gathers for Thanksgiving, and when we finish dinner we all load up in cars and do the Black Friday shopping at a certain retailer that likes to start early. We have a game plan and everyone knows what to get. This year it’s me, my brother, sister, best friend, uncle, mom, and nana. We get everything and they tell me to walk around so I don’t see what they get me. My friend is still with them when my nana tells me to ride home with my uncle to make it to work on time. In the confusion of everything, this happens. My phone rings and it’s my friend.)

Friend: “Hey, can you take me home?”

Me: “Isn’t [Sister] going to take you home?”

Friend: “Well, yeah, but the car was full, so she told me to ride with Nana, but Mom and Nana already left.”

Me: *speechless* “They already left? Is [Sister] gone now?”

Friend: ”Yeah, they’re gone now.”

Me: “Dude. This is going down for funniest holiday mishap. I’m at the grocery entrance. I can’t believe they home-aloned you!”

(A couple enters the furniture store where I work. They are older folks, and they say they are looking for many things. I give them a very short version of the floor layout and ask them if it is all right for me to check on them sometimes to make sure their questions are answered. They say this is fine. The first time I check on them, the very friendly husband asks me some questions, and I answer them and then dismiss myself to allow them to keep looking in peace. The second time I check on them, the husband finds a very nice oak CD rack and asks me if we have anything more narrow. I tell him I might, and that I’ll check around the store and catch up to them in a few minutes. I dismiss myself after answering another question of his about a table. I find an item that matches the description of the oak CD rack, but I cannot find the husband for the life of me. I see the wife walking by and go to inform her that I’ve found it.)

Me: “Oh, ma’am, about that item your husband was looking–”

Woman: “Look, I didn’t come here to chat! I came here to just look!”

Me: “I’m sorry, ma’am, I didn’t mean to offend you.”

Woman: “Well, you did!’

Me: “Just trying to feed my children, ma’am.”

(With that, I looked down at the floor, turned on my heel, and walked away pitifully. It had the desired effect — I don’t even have kids — and the customer lost all of her zeal, looked down at the floor, and walked straight out of the store in shame. Maybe she’ll think twice from now on before she explodes on another retail salesperson for no reason at all.)

(I work as an expediter at a famous restaurant chain. Guests can request fries to be salt-free if they have an allergy.)

Server: “Hey, I need you guys to make this pound of fries no-salt. She says she has allergies.”

Me: “Can you find out what her allergy is?”

(The server leaves and then returns, smirking.)

Server: “She says the doctor diagnosed her with seasonal allergies. So no seasoning on any of her food.”