Trying To Level With You
(We have very strict rules on height requirements for our bigger rides that often create a problem with guests that are close to but not meeting the requirement, so much so that I bought myself a level out of my own pocket to get the most exact measurements possible.)
Me: “I’m afraid your son is about an inch away and will not be able to ride, but he does meet the requirements for most of the other rides.”
Customer: “You’re kidding me. This is f***ing ridiculous.”
Me: “I’m very sorry but it is a safety requirement.”
Customer: “Well, we JUST went to the doctor and the doctors said he was 56″ inches.”
Me: “Oh, my, it sounds like your doctor may have been eyeballing it a little, or taking a guess.”
Customer: “No, he’s doctor! He was doing doctor things! He said he was tall enough.”
Me: “Well, despite that we do have to go off of the measurements on our signs.”
Customer: “You have ruined his birthday! His whole birthday is ruined! We’re going someplace else.”
(The guest stormed off out the doors while giving me the evil eye the entire time. Once she was gone I turned to my coworkers and mimed shooting myself in the head with my level.)