Getting More Than Just Brownie Points

| Williamsburg, VA, USA | Holidays, Theme Of The Month

(It is the Christmas celebration at this particular park, and the park has reached capacity so almost every food outlet in the place is PACKED, and workers are very stressed. My fiancé and I are paying for our food.)

Cashier: *very hassled* “I’ll be open in a second – be right with you!”

Fiancé: “Take your time!” *smiles*

Cashier: *finishes setting out items and begins to ring us up* “Is that an original cup or a refill?”

(She points at my souvenir mug. Refills are cheaper than the first drink you buy in them.)

Me: “Oh, it’s a new drink.” *she enters it as a new drink which rings up $2.99, and I realize the mistake* “Ma’am, it’s actually a mug of soup, not a hot drink, so it’s $6.99.”

Cashier: “Oh! Oh, my goodness. Thank you for telling me!”

Me: “I get brownie points for being honest, right?”

(We all laugh.)

Cashier: “Are you all season pass holders?”

(We nod and hand her one of our passes. When she hands back the receipt, I notice that she has not given us the 10% pass holder discount, she has discounted us $14 off the $60 check!)

Fiancé: “Ma’am, is there a mistake? We’ve got a way bigger discount than we’re supposed to have.”

Cashier: “Nope, not at all! You two are such a lovely couple and you were so nice to be honest with me!”

(My fiancé signs the receipt and we wish each other merry Christmas before leaving with our food. Yay for Christmas spirit even when things are hectic!)

Prize Example Of Demanding Customers

| Mason, OH, USA | Family & Kids, Money

(I work at an amusement park in Ohio running games in the park. Today I am overseeing a racing game with prizes.)

Me: “Hi, how may players?”

Customer: “Just me and my son.”

Me: “All right, that will be six dollars.”

(The customer hands me her credit card and I swipe it. After handing it back another family shows up and pays to play. I run the race and the other family wins.)

Me: “Would you like to try again?”

Customer: “Yes.”

(She hands me her card. I turn on the water guns and she is not sitting down to play.)

Me: “Ma’am, I need two people to play. You were going to play with your son, right?”

Customer: “No! I just want him to play!”

Me: “Uhm, I can try and find someone to play against him but you already paid saying that it was you and your son.”

Customer: “I did not! I just wanted to buy the prize.”

Me: “Ma’am, I can’t actually sell you the prize.”

Customer: “Then why did I pay? I want to speak to your supervisor!”

Me: “Ma’am, my supervisor isn’t in currently. What can I do to make things right?”

Customer: “You can refund me and give me the prize I paid for.”

Me: “I can refund you but I cannot give you a prize.”

Customer: “I already paid once; I should get my prize!”

Me: “Ma’am, another family raced against you and your son and they won, therefore they got the prize.”

Customer: “Why am I even listening to you?!” *storms off*

Trying To Level With You

| Murrieta, CA, USA | Family & Kids, Health & Body, Liars & Scammers

(We have very strict rules on height requirements for our bigger rides that often create a problem with guests that are close to but not meeting the requirement, so much so that I bought myself a level out of my own pocket to get the most exact measurements possible.)

Me: “I’m afraid your son is about an inch away and will not be able to ride, but he does meet the requirements for most of the other rides.”

Customer: “You’re kidding me. This is f***ing ridiculous.”

Me: “I’m very sorry but it is a safety requirement.”

Customer: “Well, we JUST went to the doctor and the doctors said he was 56″ inches.”

Me: “Oh, my, it sounds like your doctor may have been eyeballing it a little, or taking a guess.”

Customer: “No, he’s doctor! He was doing doctor things! He said he was tall enough.”

Me: “Well, despite that we do have to go off of the measurements on our signs.”

Customer: “You have ruined his birthday! His whole birthday is ruined! We’re going someplace else.”

(The guest stormed off out the doors while giving me the evil eye the entire time. Once she was gone I turned to my coworkers and mimed shooting myself in the head with my level.)