Not Hitting The Bottle Today

| CA, USA | Liars & Scammers, Non-Dialogue

At the amusement where I work we sell souvenir bottles where we give you a wristband to wear and you get free drinks all day the day you buy it. If for some reason you don’t have a wristband we check the date on the receipt to see if the bottle was bought that day and we give you a new wristband.

The bottles are $15 each so people get pretty pissed when we deny them refill when they can’t prove if they bought it that day.

A group of girls come to my window and say that they have bottles but no wristband and but they have the receipt. I look at it and it’s in good condition except for a single tear which just so happens to be where the date is which makes me suspect that they are trying to pull a cheap scam.

Unfortunately for them receipts also have the name of the building in the park that the bottle was sold at and the name of the cashier that sold it.

I go to my manager and she calls the building to see if there is a Victoria working there that day. Surprise, there isn’t. Unfortunately, the park has very strict employee guidelines so as much as I would love to call them out on it I tell them that since the date is missing we can’t give the refill.

When I told them this they said okay and just left without fighting it.

You Can’t Teach An Up-Dog New Tricks

| Smokey Mountains, TN, USA | Bizarre, Language & Words

(I work in a toll booth at an amusement park collecting money for parking. My coworker sharing the booth with me has a customer and the transaction proceeds as normal until the end. I catch onto what the customer is doing and am snickering throughout the conversation.)

Customer: “Can I take a bag of up-dog into the park?”

Coworker: “Hotdogs?”

Customer: “No, up-dog.”

Coworker: “What’s that?”

Customer: “What’s what?”

Coworker: “Up-dog?”

Customer: “Yeah, up-dog.”

Coworker: “What is that?”

Customer: “It’s up-dog. ”

Coworker: “Yeah but what is it?”

Customer: “What’s what?”

Coworker: “Up-dog.”

(This repeats a few times.)

Coworker: “Huh?”

Customer: “You’re suppose to ask me what it is.”

Coworker: “Okay… What is it?”

Customer: You’re supposed to say ‘What’s up-dog.’”

(At this point I started laughing and my coworker awkwardly laughed. Defeated, the customer drove off. I then explained to her what it was he was trying to do. We shared a laugh over the poor guy’s failed attempt at ‘up-dog.’)

Doing Party Tricks By The Numbers

, | Toronto, ON, Canada | At The Checkout

(The theme park I work for is in the process of changing ownership. As a result, all merchandise labelled with the old management name is sold as 60% off clearance in a special tent sale. Despite the sale’s popularity, I usually work alone in the tent. A customer asks me to price check an item. As the register requires us to override and manually enter the discount for each item separately, I prefer to mentally do the math instead.)

Customer: “How much is this?”

Me: *sees the $30 tag* “With the 60% off, it will be $12, sir.”

Customer: “How did you do that?! Did you memorize all the sale prices?!”

Me: “No, I just calculated in my head, sir.”

Customer: *grabs a nearby item* “Well, how much is THIS, then?”

Me: “That’ll be $6, sir.”

(Customer watches me with a flabbergasted expression and thanks me. Ten minutes later at the register:)

Me: *sees the customer bring an armful of items* “Oh, hello again. Did you find everything all right?”

Customer’s Wife: “Honey, are we getting all of these?”

Customer: *to wife* “No, hush.” *to me* “Can you tell me the prices of these items?”

Me: *looks at the line forming behind him* “Yes, of course!”

(I go over each item with him, and as fast as I can, tell him the prices after the discount.)

Me: “Do you want any of these items, sir?”

Customer: *stares at me like I’m crazy* “Of course not.” *walks away and says to his wife* “See, I told you she could do a pretty cool trick!”

The Height Of Politeness

| NY, USA | Awesome Workers, Popular

(I was working at a local amusement park on the bumper cars. We have a measuring stick to make sure that the kids are tall enough to ride. Sometimes to brighten my day I would see a kid that I knew was tall enough for the ride and make it seem that they were too short by putting the stick on my foot. It usually got a few chuckles from customers. One day I had a very tall guy come up so I raised the stick in the air.)

Me: *serious voice* “I’m sorry, sir, you are too tall for this ride.”

Customer: “Okay.” *turns and starts walking away*

Me: *stunned at first then calls out to him* “Sir, I was just kidding! You can ride.”

Customer: *smiles and comes back* “Thank you.”

(The man made my day!)

Dealing With An Emotional Rollercoaster

| Keansburg, NJ, USA | Bad Behavior, Crazy Requests, Popular

(I’m the ticket booth operator. We offer Unlimited Ride wristbands that can be used for the full day. The park opens at 10 AM, with larger rides starting at 12. The park suffered from a power outage about a half hour before, so about four rides are not working at the moment.)

Me: “Hi! How can I help you?”

Customer: “I would like a full refund for these wristbands. Your website said that all of the rides were open and none of them are! There is no one running these rides!”

Me: “Ma’am, we just opened, and I would have to call a manager to make a refund. The ride operators are not going to run empty rides. If you wait at the entrance of the ride you want, someone will be with you momentarily.”

Customer: “But the website said all of the rides would be running!”

Me: “Yes, all working rides will be running at 12 today. It says that on the website and brochure.”

Customer: “This is an outrage! I am going to expose this scandal!” *takes out phone and start filming all of the empty rides, while getting the ride operator’s faces in the shot*” This is going to go viral on Facebook and YouTube! No one will ever come here again!”

(At this point my manager walks up to her.)

Manager: “Is there a problem here?”

Customer: “Yes! I purchased these wristbands to use for all of the rides, just like your website said, and nothing is open here!”

Manager: “I’m sorry to hear that. Have you waited at the entrance of the ride you wanted so that the operator knows that you want to go on that ride?”

(The three ride operators are now standing around the ticket booth to see what is going to happen with this unruly customer.)

Customer: “No, they should just know to run the ride for us! I just want a refund for these wristbands!”

Manager: “Okay, let me handle that for you.”

(She gives the refund to the customer, and cuts off the wristbands from her and her daughter’s wrists, who is crying her eyes out, begging to stay while telling her mom that she is okay with not going on some of the rides. The mother just drags her out of the park.)

Manager: *telling the woman as she leaves* “Just so you know, my [Family Member] is a lawyer, and it’s illegal for you to post those videos with our employee’s faces in them.” *turning to me* “You handled that very well. Good job.”

(A few weeks later we had the busiest day of the summer. So much for no one showing up ever again…)

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