(I’m late for a meeting around dinner time and decide to grab a quick bite to eat from a fast food joint. There’s a decent crowd at the counter but it’s not too busy. I place my order — just a burger and a small drink — hoping the easy order will be done fast. The cashier is foreign and hard to understand, using a mixture of English and Dutch with a very heavy accent.)
Cashier: “We out of regular burger. You want XL burger, instead?”
Me: “Yeah, no problem.”
(She gives me my total, which is for a normal burger and the drink. I pay and she then goes to make a drink, which she places in front of me along with a receipt with a number. I grab the drink and receipt and stand back, waiting for my number to be called for my burger. The cashier sees me standing, then impatiently beckons me over.)
Cashier: “This not yours! This other order!”
(She snatches the receipt and drink out of my hands.)
Me: “My apologies! Since you placed them right in front of me, I figured this was my order.”
(She disappears to the back, leaving me without a receipt with an order number. I don’t want to make a fuss so I just stand back again, keeping a close eye on all the outgoing orders to see if mine is there. After a while, the cashier comes back with a tray with what seems to be my order, as she also makes eye contact and beckons me over.)
Cashier: “One [burger] combo.”
Me: “Hold on, I didn’t order the combo. Just the burger and a small drink. You can keep the fries.”
(She snatches the tray out of my hands and places it on the counter behind her, out of my reach. I’m in a real hurry now and just want my food. I try to get her attention but she is now busy helping others. After two other customers she turns to me again.)
Cashier: *impatiently* “What?”
Me: “I said, you can keep the fries. I still want my burger.”
Cashier: *raised eyebrow silence*
Me: “Can I have the tray back?”
(She grabs the tray again and gives it to me.)
Cashier: *rudely* “I thought you didn’t want the combo? Now you suddenly want combo?”
(I grab the tray, take off the fries, and place them on the counter.)
Me: “Here. Problem solved. Stick those fries anywhere you want for all I care.”
(I walk out hurriedly to catch my meeting and start eating while walking. The burger was so cold that the cheese on it was stiff.)