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The Art Of Charming Your Coworkers

, , , , , , | Working | May 11, 2021

On my way into work, I stop at reception to show a friend a drawing I did over the weekend that is saved on my phone.

Receptionist: “Wow, that’s really good. You missed your calling. You should be an artist.”

Me: “I— I am. That’s literally my job here.”

She blushed so quickly I was worried she was going to pass out, but then we both laughed.

Things Are Heating Up But Not In The Kitchen

, , , | Right | April 12, 2021

It’s a super busy Valentine’s Day night. There is a small gap in reservations for one spot, and an old couple who is looking for a seat asks if they can sit until my next reservation comes. They seem sweet enough, and I get them settled with their coffee and tea and get their appetizer going.

The man starts to complain about the vent above them blowing cold air.

Customer: *Yelling* “Why would you purposely put on the AC when I am here?!”

Because our restaurant is part of a larger building with many other stores inside, we don’t have control over the temperature of the restaurant. And when there are a lot of people in the building, it tends to automatically switch to cold air as a safety mechanism for making sure the cooks in the kitchen and the servers running around don’t get overheated.

Me: “I don’t have the power to fix this problem; however, I would be more than happy to speak to my general manager to see if there’s anything they can do.”

He talked to them and explained the predicament, and the angry man yelled at me again when the manager left. His wife agreed that it was chilly but tried to tell me to just ignore her husband, who was still yelling at me.

Twenty minutes later, their main meal came out, and the man was red in the face. He said his meal tasted fine but that he would not be leaving the reserved booth that I had graciously let him sit in until the heating problem was fixed.

I got my other manager to talk to him, and they ended up comping an appetizer for him. His wife begrudgingly made him leave just in time for my next table to arrive.

His Sexism Goes The Whole Nine Ounces

, , , , | Right | March 8, 2021

I work at a small and very popular bar on a beach. During the summers, lineups are usually two hours and we are busy open to close. However, during the winter, we usually only have regulars come in, as no one is going to the beach

A few days before Christmas, I have a man come in, and off the bat, I can tell that this is going to be a long night. I only have him and one other customer.

Customer: “I’ll have a red wine, nine ounces.”

I go to get the wine and come back. Our wine glasses are tall and slim, so sometimes people get confused.

Customer: *Looking stunned* “I told you a nine-ounce. Are you not listening?!”

He continues to yell at me.

Me: “Yes, sir, it is a nine-ounce. I measured it out.”

Customer: “Listen, sweetheart, I need to speak to the bartender. Is there a man that can serve me?”

Me: “Sir, I am the bartender. And it is nine ounces.”

Customer: “I need to speak to a man. Clearly, you don’t know what you’re doing.”

I give up and grab my supervisor, who is ALSO a woman, and she tells him it is nine ounces. The customer goes back and sits down. I go to the back to calm down, as I have anxiety and don’t appreciate it when customers get in my face and yell at me. After a few minutes, I go check on him.

Me: “Is everything going okay?”

Customer: “The wine is room temperature. I know my wine. It is supposed to be cold.”

Me: “Sir, it’s a red wine. It’s not refrigerated.”

Forget Those Details, What Planet Are They On?

, , , , , | Right | March 3, 2021

I work in a call center sending taxis to customers. This conversation happens several times every Friday and Saturday, no exceptions.

Me: “[Taxi Company]. May I have your phone number, please?”

Caller: “Umm, hang on…” *To other partygoers* “Does anybody know what my phone number is? Okay, it’s [number].”

Me: “Okay…” *Types in the number* “Are you at [address]?”

Caller: “No, umm… Does anybody know the address here?” *Pauses* “Okay, it’s [Address].”

Me: “Is that a house or an apartment?”

Caller: “Umm… is this a house or apartment?”

Yes, they seriously ask this.

Caller: “It’s an apartment.”

Me: “Okay, can I get the apartment number?”

Caller: “Umm… does anybody know the apartment number here? Okay, it’s [number].”

Me: “Thank you, and who’s the cab for?”

Caller: “Umm… hey, who’s taking the taxi?”

Seriously, why would you phone for a taxi when you knew literally none of the information? Amazingly, they usually got picked up anyway.

Has Some Serious Bag Baggage, Part 7

, , , , | Right | March 1, 2021

The company I work for has recently decided to go completely bagless. It can be a little inconvenient, but for the most part, no one’s really cared all that much. Today while I’m working the till, a customer walks up with two six-packs of beer.

Me: “Would you like a cardboard flat to carry it out in?”

Customer: “No, just a bag is fine.”

Me: “Oh, sorry. We don’t have bags anymore.”

Customer: “Seriously?! So, if I come in and buy three bottles of wine, am I just supposed to put them in my pockets?!”

Me: “We have flats and boxes, and we sell reusable wine totes for $1.”

Customer: “Then I guess I’d better find somewhere else to shop.” *Storms out*

Me: “…okay?”

Related:
Has Some Serious Bag Baggage, Part 6
Has Some Serious Bag Baggage, Part 5
Has Some Serious Bag Baggage, Part 4
Has Some Serious Bag Baggage, Part 3
Has Some Serious Bag Baggage, Part 2