Time To Move Back Home!

, , , | Working | February 18, 2021

My insurance broker calls me one morning the month before my car insurance is set to renew. She tells me that my premium is supposed to go up significantly but suggests switching to the company that my home insurance is with for a discount.

I have been working from home these last few months and never got around to updating my car insurance, so I mention that. The agent tries to pull a quote from my current company but has to call me back. When she does…

Agent: “Is [Father] related to you?”

Me: “Yes, that’s my father.”

Agent: “You were signed up under a multi-vehicle discount with him. When I went to update your policy, it was coming up more expensive because you’re not at the same address.”

Me: “But I haven’t lived at that address the entire time I’ve owned this car!”

It wasn’t the agent’s fault, so I guess I got an extra discount for a decade?

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Her Brain Was A Little Fried

, , , , , | Working | February 10, 2021

I work in an office tower with a food court, including a well-known burger place that offers multiple side dishes for any meal. I go there right as the place opens one day.

Me: “Can I get a combo number five, with chili as the side instead of fries?”

The cashier rings up everything correctly and double-checks that I mean chili as the side, not as an additional side.

Me: “Yup, as the side, instead of fries. You got it.”

I proceed to pay, thinking everything is fine.

Cashier: “It’ll be two minutes for your fries.”

Me: “Wait, what fries?”

The cashier and I broke into laughter. Clearly, she was on autopilot to start the day. No harm, no foul, just a solid laugh to start lunch.

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Grounds To Complain

, , , , | Working | February 3, 2021

I go into an independent coffee shop, grab a bag of espresso beans from a display, and take them to the counter.

Me: “Hi. Can I get these beans ground for espresso, please?”

Barista: “Sure. What machine do you have?”

Me: “Umm… an espresso machine.”

Barista: “Okay, but which one?”

I have never been asked that. They usually just choose the espresso setting on the grinder and whir away.

Me: “I… don’t know. I bought it second-hand; there was no box. I never looked that closely at the brand.”

Barista: “Well, I can’t grind it if I don’t know the machine. Can I get you a drink or something?”

I pull my phone out and look up “espresso machine,” showing her the first result.

Barista: “Oh, an espresso machine. Not, like a Keurig or something.”

Me: “Yeah. An espresso machine.”

Barista: “So many people get their coffee ground by us and then want to return it when it doesn’t work in their Keurig or whatever.”

She turned and ground my coffee for me. I’ve taken a photo of my machine and keep it ready in my phone if I ever encounter the request to prove I have an espresso machine again, but it hasn’t come up since.

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Kindness Isn’t The Best Medicine But It Can Help You Buy It, Part 2

, , , , , , , | Right | January 27, 2021

I’m the author of this story here.

Just before Christmas, our pharmacist comes by to drop off some meds for my husband, roommate, and me.

Pharmacist: “Do you remember the woman from Thanksgiving that paid for [Husband]’s meds?”

Me: “Of course we do! How could we forget?”

Despite the fact that the pharmacist is wearing a mask, we can tell that he is smiling.

Pharmacist: “Well, she called us up again and asked about you and how you were doing, and then she told us to leave you a Christmas gift for her.”

We’re all wondering what else she could have possibly done.

Pharmacist: “She’s given you a credit at the pharmacy to help pay for your meds.”

Awesome, right?! We’re thinking she paid for this round of meds that the pharmacist is dropping off.

Pharmacist: “[My Name], guess how much she left you guys.”

Me: “I have no idea. These meds?”

He looks me dead in the eye.

Pharmacist: “[My Name], she left you guys $500.”

My jaw dropped. I’m not too proud to say that I ugly cried; we all did. That was by far the best Christmas present I’ve gotten in years. [Kind Woman], wherever you are, my husband I appreciate you. Thank you so much.

Kindness Isn’t The Best Medicine But It Can Help You Buy It

This story is part of our Feel Good roundup for January 2021!

Read the next Feel Good roundup for January 2021 story!

Read the Feel Good roundup for January 2021!

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Times Have Tik-Tokked Since Then

, , , , | Right | January 17, 2021

It’s Christmastime in the early 2000s and we’re very busy trying to help everyone find their gifts.

Me: “Hello, ma’am, is there anything I can help you find?”

Customer: “I’ve been to over a dozen bookstores and I can’t find this book for my daughter.”

Me: “We’ll see what we can do. What’s it called?”

Customer: “It’s the Facebook.”

Me: “I’m not familiar with that one. Is it a makeup tutorial or something like that?”

Customer: “I don’t know. She just never stops talking about it and I want to surprise her. I think it has something to do with the Internet.”

Then, it clicked for me that she was talking about the website “Facebook,” and I did my best to explain it to her. She was very embarrassed but she appreciated my honesty. To this day, I don’t understand how so many other stores let her go on trying to find “the Facebook.”

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