Feeding The Top Some Nuggets Of Information  

, , , , , | Working | September 3, 2019

(I am working an IT job that has me getting off work about midnight every night at a 24/7 location. On occasion, I stop by a fast food place on the way home to get some chicken nuggets for my wife and me. The last few times I went before this incident, their card reader was always down and I rarely carry cash on me. After several times of this happening, I get suspicious. Tonight, I have cash and I pull into the drive-thru at 12:15 am. There is a small line of maybe five or six cars and only a couple of people inside. After ten minutes of waiting, the two cars in front of me drive off. That’s odd, so I pull up to the window.)

Me: *after ten minutes of waiting* “Hello?” *no answer*

(After a few more minutes, I leave the drive-thru and pull around to go inside. There is an employee just sitting in the lobby doing nothing, maybe on break or something — I’m not sure. I get to the door and it’s locked. She points me back to the drive-thru, so that’s where I go.)

Me: *five more minutes of waiting* “Is anyone there?” *no answer*

(At this point, it’s almost 12:30. Normally, I would have driven off by now, but I have a vested interest in this that I’ll explain in a moment. I pull out of the drive-thru and see people going into the door to the lobby on the opposite side I had tried. I go in.)

Me: *walks up to the counter* 

Worker: “What can I get you?”

Me: *places order and pays* “Is there something wrong with the drive-thru speaker?”

Worker: “I don’t know.”

(About this time, a manager walks up and I ask her the same question.)

Manager: “I don’t know nothin’ about that. I was in the back.”

Me: “Well, I sat in the drive-thru for fifteen minutes and no one even greeted me. I thought it was broken.”

Drive-Thru Worker: *from the window* “I ain’t got time for that. I got orders to make!”

Me: “Also, why is it that you aren’t taking cards at night lately?”

Manager: “We shut the card machines down at midnight.”

(The manager’s attitude overall is rude and uncaring of the situation. I wait another while to get my food and finally leave. I leave the restaurant fifty minutes after I first arrived, for two orders of nuggets. Here is where my vested interest comes into play. My wife’s family is closely associated with this chain and their national program assisting school-aged children with serious physical illness and injury to catch up on their learning. My mother-in-law works for a co-op that basically allows all of the owners to interact and help each other with various tasks, including marketing and customer complaints. My mother-in-law is on a first-name basis with the owner and district manager of most of the chain’s stores in the area, including this one. I file a complaint that night, and the next day…)

Co-op Worker: “Hello, I’m calling in reference to the complaint you filed.”

Me: “Ah, yes, thank you for calling!”

Co-op Worker: “Can you tell me what happened?”

Me: “First, let me start off by telling you who I am.”

(I explain who I am and my family’s relationship. She knows immediately who I am.)

Co-op Worker: *after some small talk* “So, tell me what happened.”

Me: *explains what happened* “Honestly, it was so bad. The only reason you haven’t lost all of your nighttime revenue is that you are the only 24-hour burger place in the area. I was going to call [District Manager] directly but thought this might be a better avenue first.”

Co-op Worker: “I apologize for all of this.”

Me: “Also, is it normal to have the card readers turned off at midnight at your stores?”

Co-op Worker: “That should never happen. I will look into this.”

(About a week went by and I decided to stop by and see if anything had changed. I was in and out in less than ten minutes and was able to use my card. I didn’t recognize anyone in the store this time, and I later found out from my mother-in-law that the entire night shift had been FIRED!)

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Pregnancy Brain Versus Terrible Tuesdays

, , , | Right | August 30, 2019

(I am the not-so-smart customer in this story. I am going to a place known mostly for their custom burritos, and they have a special on Mondays where you can get their most popular burrito and a regular drink for only $5. This is a really good deal as the burrito itself is normally over $6. I am five months pregnant, although I’m barely showing, and I am craving one of their burritos. I go in and get my burrito made, and when I get to the checkout I have the following conversation.)

Worker: “Your total is $8.49.”

Me: “You guys still do your Monday deal for the burrito and drink for $5, right?”

Worker: “Yeah, it runs every Monday.”

Me: “Oh, well, is it after a certain time?”

Worker: “No, it’s for the whole day.”

Me: “Okay, so why is my total so high? I’m getting the burrito and the drink; it should be $5.50 after tax.” 

Worker: “Um, ma’am, it’s Tuesday.”

Me: “Wait. Oh, my God, I literally just had this conversation with my husband and he also reminded me it was Tuesday. I am so sorry. I swear, ever since I’ve been pregnant I just forget everything every five minutes. This is so embarrassing.”

(The worker is about doubled over in laughter at this point, and I can’t help but laugh myself. I pull out a $10 to give to the guy.)

Worker: “Here’s your change.”

(He hands me back $4.50.)

Me: “Oh, wait. You gave me too much back.”

Worker: “Nah, I remember how my wife was when she was pregnant; I went ahead and applied the Monday deal for you. No sweat.”

(I ended up leaving him some money in their tip jar after thanking him profusely.)

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They Prefer The Term “Meat-Averse”

, , , , , | Right | August 29, 2019

(I am taking a rather large to-go breakfast order for a customer when this exchange occurs.)

Customer: “Egg and cheese… That’s poultry right?” 

Me: “What?”

Customer: “Poultry. Poultry means vegetarian, right?” 

Me: *blank stare* “Um, sometimes vegetarians eat poultry and animal products. It just depends on the person. There’s not a rule.”

Customer: “Oh, okay. People are just changing all of this political correctness and I don’t know what things mean anymore. You’ll ask stupid questions when you’re my age and people change what words mean.”

(For the rest of the order, she kept saying she was worried that she would offend someone.)

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Unfiltered Story #160156

, , | Unfiltered | August 18, 2019

Here is a story you might really understand.

I get a call on my first night working here at this pizza place:

Me
&
Customer

M: Thank you for calling _____, this is Mae, would you like to try,etc..
C: Uh.. I want you to get me…*lists 10 things before I can ask information*
M: Oh, uh. I need to get your name and address first, before our system will let me put in your order.
C: What? No you fucking don’t. I’m in your system you idiot. Check again.
M: Sorry sir, but your number is not attached to anything in my system.
C: That’s fine. Whatever. Anyways I want *starts listing items off again*
M: Sir? I still need to get your information before I can proceed.
C: You don’t need to know shit.
(Being smart at this point, I manipulate the conversation)
M: Well, how can we deliver this tasty pizza and breadsticks if I don’t know who I am talking to, or where you live?
C: Uh.. Well… *Gives a shitty description of his address, which takes me another 5 minutes to comprehend*
M: Alright. Now that I have that information, what can I get you?
C: I already told you! Don’t you fucking listen?
M: I am new. Sorry. Can you repeat it, so I can put it in please?
C: What specials do you have?
M:uh.. I think we ha-
C: I don’t give a shit what you THINK you have. I want to know what you KNOW you have.
M: That is just how I talk. What we have is *lists off specials*
C: Alright. I’ll take the large meat lovers pizza for $13… Then I want you to add olives to it, and extra sausage.
M: I’m afraid I can’t give you that deal if you add anything to the pizza, unless you take some toppings off. You can get another pizza and add the olives and extra sausage to it though.
C: Uhh? Okay so go ahead and get me the meat lovers with those things added?
M: Okay.. Would you like an ice cold pepsi or mountain dew with that? Maybe a (inward thought of pot) brownie with that?
C: No. Just want my fucking pizza. I’ll give your guy 15 minutes, or I won’t pay.
M: It will take 45 minutes to an hour. We are busy, and it is a Friday. If you pick it up, it will be 25 minutes. The total comes out to (17 something)
C: What?! You said I could add on the stuff and have it still be $13! Don’t fucking jack the price up on me for no reason!

Okay… I think you get the idea. This went on for THIRTY MINUTES. Luckily I only had this one customer, since it was after shit died down. I ended up getting the manager to take his order, and started to ask him as he hung up: So, was it as good for you as it was me?

His response was to look at the phone and go: “Jack Ass.”

Booty Call The Pajama Black

, , , , , , | Right | August 17, 2019

(I’m working at the cash register. A woman and her son, who can’t be older than ten, are in line. The mother sees a young girl in booty shorts walk out of the store.)

Mother: “It looks like that girl forgot the bottom of her drawers.”

Son: “Some people like to dress like that.”

Mother: “Yeah, people who don’t care how they look, people with no self-respect.”

(The son then looks at the pants his mother is wearing: pajama bottoms.)

Son: “You look like you just got out of bed.”

Mother: *silence*

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