Not All Cash Is Cold

, | Hopeless | December 8, 2016

(I work at an entertainment retail store. One of our services is buying back used movies, books, CDs, and video games, and you can get cash or store credit. However, we don’t give very much cash back. A young couple with a baby girl comes in with five bags of things to buy back. They look like they’ve had it really hard, and are in desperate need of some money. After processing all the items in our system, we can only take one of the bags. The couple are the first people in my line. A second customer comes up just as I tell the woman what I can offer.)

Me: “Ma’am, I can give you $[small amount] in cash, or $[small amount] in store credit.”

(It is a very low price, and the woman looks devastated.)

Customer #1: “Really? That’s all you can give me? What about the stuff in the other bags? Why can’t I sell those?”

Me: “I’m afraid we aren’t selling the other items you brought in, or they aren’t up to our policy standards.”

Customer #1: *sighs* “I guess I’ll take the cash, then.”

(I have her sign the receipt. I have to leave to make a copy of the receipt, but I’m not so far away that I can’t see and hear what goes on in my till. The second customer is making funny faces at the toddler, who is giggling up a storm. He has one of the biggest smiles I have ever seen. Then he grabs one of the toys from the till – a Hello Kitty light-up fan – and pulls out his wallet. He gets the mother’s attention.)

Customer #2: “Excuse me, miss? I would like to give this to you, and buy this toy for your little girl.”

(I can clearly see that he takes $200 from his wallet and hands it out to her.)

Customer #1: “Oh, no, please, we can’t take your money. That’s way too generous.”

Customer #2: “I don’t think so. Actually, I don’t think it’s enough. Not after what your daughter did.”

Customer #1’s Husband: “Why, what did she do?”

Customer #2: *grinning widely* “She stole my heart. Now, I insist that you take the money and the toy. Chances are I’ve been where you are, and I wish someone had done this for me. You deserve it for taking such good care of her.”

(I came back to give her the cash I owed her, just in time to see the tearful woman slip the $200 in her purse. The second customer purchased the toy for the girl before his own items. The husband shook his hand, thanking him over and over. The woman hugged him, blessing him, and the little girl happily waved goodbye as she left with the new toy.)

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The Cutest Little Cupcake

, | Friendly | November 24, 2016

(My rock climbing team has a wide age range. The youngest on our team is a little girl who just turned nine. She melts everyone’s hearts with her adorableness and endless energy. To celebrate her birthday she brought homemade cupcakes to practice.)

Birthday Girl: “Do you guys know the right way to eat a cupcake?”

Teammate: “Oh yeah I do! You cut it in half and put the bottom part on top so it becomes a sandwich!”

Everyone: *blank stares*

Birthday Girl: *like she’s talking to a toddler* “No, I just shove it in my mouth.”

(Me, too, hon. Me, too. For the record, the cupcakes were amazing no matter how you ate them.)

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Must Be A Gryffindor

, | Hopeless | November 17, 2016

(I’m in my 30s. At a certain theme park you can buy wands that interact with the park. I did notice that at the older part of the park it was harder to get the sensors to work. I made one thing work and a little girl, maybe eight, came up next to me and looked very upset that her movements weren’t making the thing go off.)

Girl: “My wand won’t work. I’m not magic.”

Me: “What?! Yes, you are I can tell! One second. You have to wait for it. Here, stand right here. Make sure you are doing exactly what is on the medal under your feet.” *watching for the red lights in the sensors to come back on* “Okay, now!”

(She tried a few times and it didn’t work. My mom went up to her to try and help her with her wand work. She was getting frustrated and drawing a crowd that was cheering her on. Finally it registered the movements and everyone clapped.)

Me: “See! I knew you could do it!”

My Mom: “You’ll be getting an owl with a letter any day now!”

(Her dad comes up behind me and quietly speaks to us.)

Her Dad: “You guys are awesome! Thank you!”

(The girl ran up to her dad asking if he saw what she did with the biggest smile on her face. There is a little witch in all of us.)

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She Likes Turtles!

, , , | Hopeless | November 15, 2016

I’d just moved into a set of apartments for the first time, and I don’t know any of my neighbors. I come home from a long and tiring day of work one evening and venture out on the commons to throw something in a trash can there.

Quite abruptly, a small child comes rocketing across the grass and flings her arms around my legs, beaming up at me.

I didn’t know this kid from Adam, but she chattered sweetly to me about her plastic turtle until I went back inside.

A few days ago I went out on the commons again and found the same toddler there with her family. She charged up to me and declared, “Hey! I didn’t give you a hug this morning!”

I still don’t know any other neighbors, but that toddler’s friendliness made my day.

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The Smoothie Will Never Be As Sweet As The Kid

, | Working | November 13, 2016

(I am working alone during the night shift. It’s very slow when a little boy around the age of five comes up to me.)

Boy: “Hello, do you know if the protein you have is bad for me?”

(We have supplements you can add into your drink.)

Me: “No, it’s not bad for you, but do your parents want you to take supplements?”

Boy: “One second, please. I want to ask my mom and dad.” *runs off and comes back quickly* “Can I just make my own smoothie?”

Me: “Sure! What fruits do you want?”

Boy: “What do you have?”

(I list all the choices and he makes a decision.)

Me: “Great! What size cup do you want?”

Boy: *looks at the small and medium sizes* “Is the medium too much for me? Because I want more than a small but I don’t know if I can finish it.”

Me: “You can choose what you want, buddy. Do you want a medium?”

Boy: “I think I can drink it all. Can I take these cup sizes and show my mom and dad?”

(I agreed and he ran off again. He came back and ordered a medium drink. I quickly made it for him and he went off running to his parents, smiling and clearly happy with his order. That was the cutest kid I have ever helped!)

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