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Making A Point To Pay

, , , , , | Working | August 20, 2019

(I’m planning to make a new set of arrows and go to my local store to get all the parts. Unfortunately, they don’t have the points I want in stock, but they refer me to a nearby competitor where I’ve never been. This happens in the second shop. There is one employee inside and no other customers.)

Me: “Hello, I’m looking for [Brand] [size] points. Do you have any?”

Employee #1: “Here.” *hands me the points, wanders off to the back before I have a chance to pay*

Me: “Um…”

(I try to call for the employee but no answer. Figuring I have time, I look around the shop for a while. About ten minutes later, another employee walks in from the back.)

Employee #2: “Hi, how can I help you?”

Me: *holding up the bag I’ve been holding for ten minutes and walking to the till holding my card* “Hi, yes, I just wanted these [Brand] [size] points. Your colleague got them for me, and then disappeared.”

Employee #2: “Yes, those are the correct ones. Is there something else you need?” *looks at me with confusion*

Me: “So… can I pay for them?”

Employee #2: “Oh…” *wanders off to the back room but returns shortly*

Employee #2: “I have no idea where he went…” *looks lost*

Me: “How much for these?”

Employee #2 “Oh, yeah… [price].”

Me: “THANK YOU.”

(Total time to get points: fifteen seconds. Total time to get cashiers to let me PAY for points: fifteen minutes.)

I’m Mo-Telling On You!

, , , , | Right | July 19, 2019

(The city has just started a month-long arts festival, and there is also a motocross championship happening, so you can’t get a motel room easily. I’m checking into a cheap motel with an okay reputation, just happy to get a room at short notice. I’m checking in early and know that I might have to wait a little while before the room is ready. I’m filling out the registration form while the receptionist is on the phone. A well-dressed lady in her 40s storms in.)

Lady: *to me* “Urgh! This place is disgusting. You’re not staying here, are you?”

Me: “Actually, I am.

Lady: “Well, don’t. It’s disgusting — definitely not worth [price]!”

Receptionist: *off the phone* “Hello. Checking out?”

Lady: *throws room keys at him* “Yes, and I want a refund now!

Receptionist: “I’m sorry to hear that. May I ask why?”

Lady: “The mirror is smashed; I could have seriously hurt myself. There’s no parking, I had to park on the street, and the room reeks of cigarette smoke.”

Receptionist: “Ma’am, I explained yesterday that it had just been broken and that we would replace it, but you didn’t want to wait. Parking shouldn’t be a problem; we have more than enough spaces.”

Lady: “When there are a bus and a four-wheel drive with a trailer there are not!”

Receptionist: “We have allocated spots for large vehicles. Did you try closer to the office?”

Lady: “Well, how was I meant to know about that?! It’s not like I work here.”

Receptionist: “Anything else, ma’am?”

Lady: “The room reeks of cigarette smoke. I’m allergic. It nearly killed me.”

Receptionist: “We have extremely sensitive smoke alarms in the rooms and bathrooms that would have had the fire brigade here if someone smoked in the room.”

Lady: *huffing, now really angry* “This place is disgusting. I’m putting a review on [Travel Website] and talking to a lawyer.”

Receptionist: “Ma’am, you arrived last night when we were full. We managed to get a room ready when someone had checked out early. I explained about the mirror when you inspected the room, and you stayed over checkout by two and a half hours and didn’t bring this to my attention. I can’t help you, but the owner will be here tomorrow if you want to talk to them.”

(The lady storms out, cursing.)

Receptionist: *takes a deep breath* “I’m so sorry about that.”

Me: “That’s fine, not your fault.”

Receptionist: “I’m sorry, your room isn’t quite ready yet. It is room eight, the room she complained about, but once it’s ready you can inspect it and the mirror can be fixed later this afternoon.”

(He looks scared that I will cause a scene.)

Me: “It’s okay. I’ll just go and get a coffee up the road, and I’m sure the room’s fine. She’s just a b****.”

(The receptionist looks relieved and laughs a little. I leave as more people come in. Twenty minutes later, I get the call to check in. The room doesn’t smell of smoke, there is a small amount of damage to the bottom of the bathroom mirror where the glass has been removed, and there is plenty of parking, just not right beside the room. Later, when I check out, both the receptionist and owner are there, with the owner on the phone in the back office.)

Receptionist: “Miss [My Name], I hope the room was acceptable.”

Me: “It was fine. The mirror didn’t bother me, I couldn’t smell smoke — I have severe allergies — and I found the parking fine. I really appreciate the early check-in. Thank you. I’m lucky to have gotten a great room so cheap at this time.”

Owner: “Hi, are you the lady that stayed in room eight last night?”

Me: “Yes, I did.”

Owner: “Can you please tell me what happened?”

(I recount what happened, and I give my impression of the room and the great job the young receptionist did.)

Owner: “Thank you. I just had that other woman on the phone demanding a refund, saying that [Receptionist] yelled at her and called her a rich b****, and that [Receptionist] had been smoking when she inspected the room.”

(I was given a discount on my room by the owner and thanked by the receptionist and wished a safe trip. As I was about to drive away, the receptionist ran out with bags of drinks and snacks, more than enough to keep me going through my eight-hour drive home, as a thank-you. Seriously, lady, you check into a cheap motel at one of the busiest times of the year, when other motels are charging up to five times their normal rates, for under $100, and expect five stars?!)

A Fusing Of Japanese And American Parts

, , , , , | Right | June 28, 2019

(I work for a company that sells power transformers to run US and Japanese appliances in Australia.)

Me: *answering phone* “Thank you for calling [Company]. How can I help you?”

Customer: “What are these fuses for that came with my transformer?”

Me: *slightly baffled at the question* “They’re spares in case the one in your transformer blows. It’s in the back by the power cord.”

Customer: “Oh, how will I know I need to replace the fuse?”

Me: “It won’t work.”

Customer: *laughs* “I should have figured that.”

Big Island, Small World

, , , , , , | Related | May 28, 2019

(I’m on a bus trip around parts of South Australia’s wine region with 22 other young adults from my church from around Australia, only six of whom I know from Western Australia. Others are from Sydney, Melbourne, Queensland, and South Australia. It’s our first night, and we jump on our tour bus to go to dinner. I sit next to a young woman from Melbourne and we start chatting.)

New Friend: “Hey, I’m [New Friend]. I’m from Melbourne; where are you from?”

Me: “I’m [My Name]. I’m from Perth. I love Melbourne, especially the Dandenong Ranges where my Aunty [Aunt] lives. My Uncle [Uncle] lives somewhere there, too.”

(She gives me a quizzical look.)

New Friend: “What’s your uncle’s last name?”

Me: “[Last Name], why?”

(She starts laughing.)

New Friend: “Hello, cousin.”

Me: “Wait, what? Are you serious?”

New Friend: “Yep, your uncle’s wife, [Aunt], is my aunt.”

Me: “Holy crap, that’s so cool!”

(We all had a great time on the trip, and thanks to Facebook, my cousin and I are able to keep in touch. Gotta love random family encounters.)

She Has To Live Somewhere Else, But At Least She Will Be Living

, , , , , | Healthy Related | January 30, 2019

(I’m sitting in a doctor’s office waiting room with my five-year-old son for a routine checkup. In Australia, legally, you do not have to have your parents’ consent for doctor visits once you turn 16, at which point you can apply for your own medicare card, as well. A young girl around 16 or 17 marches through the door and walks up to the receptionist, followed by an older woman who turns out to be her mother. Her mother is WAILING at the top of her lungs, begging her daughter to stop, asking how she could do this to her, etc., in amongst just screaming randomly. Every kid in the practice bolts to their parents and the adults are left to just watch it all unfold.)

Teenage Girl: “Hello. I’m [Teenage Girl] and I’m seventeen and here for my own appointment.”

(Her mother increases her screeching, now sitting firmly in harpy territory.)

Mum: “I AM HER MOTHER AND I DO NOT CONSENT TO THIS.”

(The receptionist, to her credit, simply checks the young girl in, and she goes to sit down and wait. Her mother, still crying and shrieking, follows her and sits between her and another mum with a toddler who looks horrified.)

Mum: *through hiccups and tears* “Make sure you raise him right, but even if you raise him right, he’ll let some big corporation turn him against youuuu!

(The other mum gets called in for her appointment and makes a hasty getaway, leaving us to listen to the crazy banshee beg and plead and scream at her daughter not to do this. Honestly, at this point, I think the only thing that could cause this reaction would be an abortion, but ohhh, I was wrong. A very perplexed doctor calls the young girl’s name out, and she bolts into the room. Her mother tries to follow but is stopped by the doctor.)

Doctor: “Do you want your mother with you?”

Teenage Girl: “No.”

(This apparently kicks the crazy into overdrive. The mother starts yelling angrily now.)

Mum: “Well, after you get that poison injected into you, you are not coming home and shedding it all over your sisters! You can find somewhere else to live!”

(The mum made an exit and we all realised she was talking about VACCINES. When her daughter emerged from the room she apologised to all of us, and it looked like she’d been crying. A few people offered her tissues and told her she was a brave kid for standing her ground. She had a quiet talk with the receptionist, who called someone, and when I was leaving the receptionist said she’d called the girl’s father for her. Wherever you are, brave girl, I hope you had somewhere to live, and good on you for making the smart choice!)