Dark Skin Means Having To Be Thick-Skinned

, , , , | Right | January 17, 2020

(It’s my very first day on the job at a big office supply store. I am trailing the team leader of my department around, watching him assist customers. It’s relevant to this story that he has very dark skin, but speaks with the standard accent of this city; it would be safe to bet he was born and raised here. A customer approaches and addresses me.)

Customer: “Excuse me. Could you please help me find [product]?”

Coworker: “Certainly, sir, I’ll help you with that! Please follow me.”

(The customer gives me a confused look.)

Me: “Oh, I’m sorry, first-day training, just learning the ropes! [Coworker] will be able to assist you.”

(My coworker leads us to the product, and then spends a good few minutes answering questions about the product, helping the customer decide which is the right one to buy, and generally being an excellent help with exceptional product knowledge. The customer picks his product off the shelf, and then, as he is about to walk away, he turns to me.)

Customer: “I’m very impressed. He did a very good job for his first day; you must be an excellent trainer!” *turns to my coworker, and in a slow voice someone would use to address someone who can’t speak English* “Gooood jobbb! You did VE-RY WELL! Good luck at NEW JOB!”

(The customer walked away happily, leaving my coworker and I speechless and shaking our heads in disbelief, especially since he had just carried on an intelligent, lengthy conversation with the customer.)

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Getting Their Guitar Strings Crossed

, , , , , , | Legal | December 6, 2019

My father told me this story from when he worked in a pawnshop in the 1980s.

The pawnshop specialises in musical instruments and equipment and is the largest second-hand dealer of those goods in the city. One day, a friend of Dad’s wants to pawn a 1970s Ibanez Les Paul-type guitar with a sunburst finish. It doesn’t have a serial number — not unusual for Ibanez at the time — but it has some identifying marks: belt buckle scratches on the back and a small Brazilian flag sticker on the back of the neck. The deal is made and his friend walks away with the money.

As the months go on, Dad’s friend doesn’t come back for the guitar, so Dad calls up and tells him that it will have to go to auction. It fails to meet the reserve price at auction, so Dad calls him up again and says it will go on the shop floor for sale but that if he wants it back he can come in and pay for it — at a discount — before it’s sold.

One day, a man walks in and sees the guitar on display. The man claims it is his and describes it to dad in detail — the scratches, the sticker — without touching it. Dad calls the police and a detective from the theft division is sent out. The guitar is taken as evidence and Dad’s friend is subsequently charged with dealing in stolen goods.

Some months later, another man walks in wanting to sell a guitar. It is a 1970s Ibanez Les Paul-type guitar with a sunburst finish, belt buckle wear on the back, a Brazilian flag sticker on the back of the headstock, and with the same case and accessories as the other guitar.

Dad stalls the second man and is able to convince him to get a coffee across the street while they do additional ID checks. Then, he calls the police and speaks to the detective, who confirms that the original guitar is still in evidence.

The detective comes to the shop with the original guitar. It is confirmed that there are two nearly identical guitars.

Then, the customer who claimed the original guitar was his walks in!

Dad suggests to the detective that the customer plays both guitars and tells them which is actually his. The customer confirms that the second guitar is his, because he had adjusted the string height to be lower than the other guitar.

The man trying to sell the second guitar is charged and Dad’s friend is cleared.

We’re not sure why the two guitars were identical, but we suspect that there was one owner who bought them new and sold them separately. This would explain the similar belt buckle scratches and the Brazilian flag stickers.

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Outside And Out Of Line

, , , , , , | Right | September 30, 2019

(There has been some recent heavy rain. A library patron alerts us to an elderly woman with a walking frame who has slipped outside in front of the library. We call an ambulance and I sit with her until it arrives; she is in a lot of pain. The ambulance eventually arrives and they are trying to transfer her to a stretcher. She seems to be a little confused, won’t let go of my hand, and thinks I’m her daughter. At this point, one of our more demanding regulars approaches:)

Regular: “Ah, [My Name], good, you’re not doing anything. Your Wi-Fi is very slow today; can you fix it?”

Me: “No, I can’t right now. Can you ask someone who is inside?”

Regular: “There is a line inside.”

Me: “Well, go and stand in it.”

(He walks back inside.)

Paramedic: “Wow.”

Me: “Yeah.”

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Five Reasons To Say No

, , , , | Right | September 11, 2019

(I am selling a secondhand hard drive for $20. This is a very reasonable price as most people sell the same item for $25 or more around here. Someone messages me:)

Buyer: “5.”

(Not $5, not 5:00 pm, not a greeting, or any other indicator.)

Me: “5?”

Buyer: “Yup.”

Me: “Sorry, what do you mean, ‘5’?”

Buyer: “For the hard drive.”

Me: “Do you mean five dollars?”

Buyer: “Yup.”

Me: “Sorry, it’s $20. If you’re willing to pay that much I can give it to you; otherwise, I’ll find someone who is willing.”

Buyer: “A 1-terabyte secondhand drive for $20? F****** rip off.”

Me: “I personally haven’t seen anyone selling a 1-terabyte hard-drive for $5 before, but if they are, feel free to buy one. I’m selling mine for $20.”

Buyer: “If you can’t handle the d*** price, I’m not paying more than what they are. F****** simple. I know my prices, bye.”

(I know he’s not going to cooperate, so I say:)

Me: “I have buyers willing to be polite and negotiate to pay a reasonable price, so I am going to terminate this conversation now. Thank you. Also, beginning the conversation with the number ‘5’ and no greeting or quantifier of what you mean by that does not make me want to negotiate with you since, frankly, that’s extremely rude.”

(He then sends one more message before blocking me:)

Buyer: “Get f***ed.”

(Then, he gave me my only negative seller review. I later sold the product for $25.)


This story is part of our online shopping roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!

15 Hilarious Stories About Customers Demanding The Impossible

 

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Read the online shopping roundup!

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Making A Point To Pay

, , , , , | Working | August 20, 2019

(I’m planning to make a new set of arrows and go to my local store to get all the parts. Unfortunately, they don’t have the points I want in stock, but they refer me to a nearby competitor where I’ve never been. This happens in the second shop. There is one employee inside and no other customers.)

Me: “Hello, I’m looking for [Brand] [size] points. Do you have any?”

Employee #1: “Here.” *hands me the points, wanders off to the back before I have a chance to pay*

Me: “Um…”

(I try to call for the employee but no answer. Figuring I have time, I look around the shop for a while. About ten minutes later, another employee walks in from the back.)

Employee #2: “Hi, how can I help you?”

Me: *holding up the bag I’ve been holding for ten minutes and walking to the till holding my card* “Hi, yes, I just wanted these [Brand] [size] points. Your colleague got them for me, and then disappeared.”

Employee #2: “Yes, those are the correct ones. Is there something else you need?” *looks at me with confusion*

Me: “So… can I pay for them?”

Employee #2: “Oh…” *wanders off to the back room but returns shortly*

Employee #2: “I have no idea where he went…” *looks lost*

Me: “How much for these?”

Employee #2 “Oh, yeah… [price].”

Me: “THANK YOU.”

(Total time to get points: fifteen seconds. Total time to get cashiers to let me PAY for points: fifteen minutes.)

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