Five Reasons To Say No

, , , , | Right | September 11, 2019

(I am selling a secondhand hard drive for $20. This is a very reasonable price as most people sell the same item for $25 or more around here. Someone messages me:)

Buyer: “5.”

(Not $5, not 5:00 pm, not a greeting, or any other indicator.)

Me: “5?”

Buyer: “Yup.”

Me: “Sorry, what do you mean, ‘5’?”

Buyer: “For the hard drive.”

Me: “Do you mean five dollars?”

Buyer: “Yup.”

Me: “Sorry, it’s $20. If you’re willing to pay that much I can give it to you; otherwise, I’ll find someone who is willing.”

Buyer: “A 1-terabyte secondhand drive for $20? F****** rip off.”

Me: “I personally haven’t seen anyone selling a 1-terabyte hard-drive for $5 before, but if they are, feel free to buy one. I’m selling mine for $20.”

Buyer: “If you can’t handle the d*** price, I’m not paying more than what they are. F****** simple. I know my prices, bye.”

(I know he’s not going to cooperate, so I say:)

Me: “I have buyers willing to be polite and negotiate to pay a reasonable price, so I am going to terminate this conversation now. Thank you. Also, beginning the conversation with the number ‘5’ and no greeting or quantifier of what you mean by that does not make me want to negotiate with you since, frankly, that’s extremely rude.”

(He then sends one more message before blocking me:)

Buyer: “Get f***ed.”

(Then, he gave me my only negative seller review. I later sold the product for $25.)

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Making A Point To Pay

, , , , , | Working | August 20, 2019

(I’m planning to make a new set of arrows and go to my local store to get all the parts. Unfortunately, they don’t have the points I want in stock, but they refer me to a nearby competitor where I’ve never been. This happens in the second shop. There is one employee inside and no other customers.)

Me: “Hello, I’m looking for [Brand] [size] points. Do you have any?”

Employee #1: “Here.” *hands me the points, wanders off to the back before I have a chance to pay*

Me: “Um…”

(I try to call for the employee but no answer. Figuring I have time, I look around the shop for a while. About ten minutes later, another employee walks in from the back.)

Employee #2: “Hi, how can I help you?”

Me: *holding up the bag I’ve been holding for ten minutes and walking to the till holding my card* “Hi, yes, I just wanted these [Brand] [size] points. Your colleague got them for me, and then disappeared.”

Employee #2: “Yes, those are the correct ones. Is there something else you need?” *looks at me with confusion*

Me: “So… can I pay for them?”

Employee #2: “Oh…” *wanders off to the back room but returns shortly*

Employee #2: “I have no idea where he went…” *looks lost*

Me: “How much for these?”

Employee #2 “Oh, yeah… [price].”

Me: “THANK YOU.”

(Total time to get points: fifteen seconds. Total time to get cashiers to let me PAY for points: fifteen minutes.)

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I’m Mo-Telling On You!

, , , , | Right | July 19, 2019

(The city has just started a month-long arts festival, and there is also a motocross championship happening, so you can’t get a motel room easily. I’m checking into a cheap motel with an okay reputation, just happy to get a room at short notice. I’m checking in early and know that I might have to wait a little while before the room is ready. I’m filling out the registration form while the receptionist is on the phone. A well-dressed lady in her 40s storms in.)

Lady: *to me* “Urgh! This place is disgusting. You’re not staying here, are you?”

Me: “Actually, I am.

Lady: “Well, don’t. It’s disgusting — definitely not worth [price]!”

Receptionist: *off the phone* “Hello. Checking out?”

Lady: *throws room keys at him* “Yes, and I want a refund now!

Receptionist: “I’m sorry to hear that. May I ask why?”

Lady: “The mirror is smashed; I could have seriously hurt myself. There’s no parking, I had to park on the street, and the room reeks of cigarette smoke.”

Receptionist: “Ma’am, I explained yesterday that it had just been broken and that we would replace it, but you didn’t want to wait. Parking shouldn’t be a problem; we have more than enough spaces.”

Lady: “When there are a bus and a four-wheel drive with a trailer there are not!”

Receptionist: “We have allocated spots for large vehicles. Did you try closer to the office?”

Lady: “Well, how was I meant to know about that?! It’s not like I work here.”

Receptionist: “Anything else, ma’am?”

Lady: “The room reeks of cigarette smoke. I’m allergic. It nearly killed me.”

Receptionist: “We have extremely sensitive smoke alarms in the rooms and bathrooms that would have had the fire brigade here if someone smoked in the room.”

Lady: *huffing, now really angry* “This place is disgusting. I’m putting a review on [Travel Website] and talking to a lawyer.”

Receptionist: “Ma’am, you arrived last night when we were full. We managed to get a room ready when someone had checked out early. I explained about the mirror when you inspected the room, and you stayed over checkout by two and a half hours and didn’t bring this to my attention. I can’t help you, but the owner will be here tomorrow if you want to talk to them.”

(The lady storms out, cursing.)

Receptionist: *takes a deep breath* “I’m so sorry about that.”

Me: “That’s fine, not your fault.”

Receptionist: “I’m sorry, your room isn’t quite ready yet. It is room eight, the room she complained about, but once it’s ready you can inspect it and the mirror can be fixed later this afternoon.”

(He looks scared that I will cause a scene.)

Me: “It’s okay. I’ll just go and get a coffee up the road, and I’m sure the room’s fine. She’s just a b****.”

(The receptionist looks relieved and laughs a little. I leave as more people come in. Twenty minutes later, I get the call to check in. The room doesn’t smell of smoke, there is a small amount of damage to the bottom of the bathroom mirror where the glass has been removed, and there is plenty of parking, just not right beside the room. Later, when I check out, both the receptionist and owner are there, with the owner on the phone in the back office.)

Receptionist: “Miss [My Name], I hope the room was acceptable.”

Me: “It was fine. The mirror didn’t bother me, I couldn’t smell smoke — I have severe allergies — and I found the parking fine. I really appreciate the early check-in. Thank you. I’m lucky to have gotten a great room so cheap at this time.”

Owner: “Hi, are you the lady that stayed in room eight last night?”

Me: “Yes, I did.”

Owner: “Can you please tell me what happened?”

(I recount what happened, and I give my impression of the room and the great job the young receptionist did.)

Owner: “Thank you. I just had that other woman on the phone demanding a refund, saying that [Receptionist] yelled at her and called her a rich b****, and that [Receptionist] had been smoking when she inspected the room.”

(I was given a discount on my room by the owner and thanked by the receptionist and wished a safe trip. As I was about to drive away, the receptionist ran out with bags of drinks and snacks, more than enough to keep me going through my eight-hour drive home, as a thank-you. Seriously, lady, you check into a cheap motel at one of the busiest times of the year, when other motels are charging up to five times their normal rates, for under $100, and expect five stars?!)

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A Fusing Of Japanese And American Parts

, , , , , | Right | June 28, 2019

(I work for a company that sells power transformers to run US and Japanese appliances in Australia.)

Me: *answering phone* “Thank you for calling [Company]. How can I help you?”

Customer: “What are these fuses for that came with my transformer?”

Me: *slightly baffled at the question* “They’re spares in case the one in your transformer blows. It’s in the back by the power cord.”

Customer: “Oh, how will I know I need to replace the fuse?”

Me: “It won’t work.”

Customer: *laughs* “I should have figured that.”

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Unfiltered Story #155119

, , | Unfiltered | June 20, 2019

(I work for a large manchester store. Way up the back of the stop is a towel clearance table that almost always looks a mess because it’s full of odds and ends that are regularly scratched through by customers. I am currently sorting the lower shelf of this table, and am on my hands and knees, pulling unfolded towels out and stashing them on the floor next to me so I can refold them. There is quite a pile beginning to form. Despite this  a woman walks up to the table, walks over the heaping pile of towels, and then stands on my fingers.)
Me: Uh, excuse me, ma’am? You’re standing on my hand.
(The woman completely ignores me, despite the fact that she’s swaying about as her heel crushes my fingers.)
Me: Ma’am? I’m sorry, ma’am? You’re standing on my fingers – please, ma’am, I need you to –
(She’s still ignoring me, and I’m in quite a bit of pain. So I attempt to save my poor hand and try to shift them out from underneath her, all the while attempting to get her attention. She continues to ignore me, even as my voice gets more worried from how much pain I’m in.
Eventually I manage to yank my fingers free, but the woman loses her balance and topples backwards. I manage to help catch her, but before I can check if she’s okay she turns on me, fuming.
Customer: You tripped me, you b****!
Me: I’m sorry, but you were standing on my fingers, and I –
Customer: Do you really think that’s some excuse to kick my feet out from under me?! I will have your job for this!
Me: I’m sorry, but this is just a misunderstanding –
Customer: When a customer is standing on your hand, you suck it up and LET THEM STAND. ON. YOUR. HAND. I DON’T PAY YOUR WAGE SO YOU CAN WHINE ABOUT THE WAY I TREAT YOU.
(I’m baffled. I don’t even know what to say at this point, and can only stare as she turns tail and storms out of the store.)
Customer : YOU HAVE LOST A LOYAL CUSTOMER! AS IF YOU EVEN *NEED* FINGERS IN THIS DEAD END JOB!