Tackling Some Aspects Of The Job

, , , , , | Working | February 12, 2018

(I work in a small entertainment retail store, which is in a bad part of town and has very little security, so customers can easily find the blind spots in our surveillance system. One of our policies regarding theft is that we aren’t allowed to chase customers out of the store, stop them from leaving the store, or even lay a finger on them. The manager of my department is a little old lady, and is VERY good at keeping an eye on people. On this day, she finds a boy in a blind corner taking a pair of headphones out of a box and stuffing them into his pocket. She approaches him, but he doesn’t notice her, too focused on the product.)

Manager: “Excuse me… Can I help you with something?”

(He looks up at her, like a deer in headlights, PUSHES her aside and starts booking it to the door. She alerts everyone over the walkie-talkies.)

Manager: “WE’VE GOT A RUNNER! HE’S HEADED TO THE FRONT!”

(All the employees head to the exit. Our front-end supervisor — a woman the size of a sumo wrestler — and the store manager are already up there and see him approaching. The front-end supervisor then BODY-SLAMS him to the ground, completely immobilizing him.)

Store Manager: “[Front-End Supervisor]! Get up! Get up! We’re not supposed to touch him!”

(The front-end supervisor gets off him, and he runs out the door. She doesn’t chase after him, but she opens the door and screams at him.)

Front-End Supervisor: “HEY, A**FACE! WE’VE GOT YOU ON CAMERA! GOOD LUCK!”

(We later found that the boy dropped his wallet on his way out, and we had all the identification to prosecute. The front-end supervisor was promoted to assistant manager.)

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