[email protected] W0rth 1t

| Working | February 24, 2017

(I work as a IT technician for a big transport company, where part of my job description is that I sometimes help users over the phone when they can not wait to get hold of the call center. After sorting out a problem that frustrated the user by not being able to log in, by determining that his caps lock was on, this conversation takes place.)

Me: “So I take it that all is ok now?”

User: “Yes, thank you. I feel like a idiot for phoning you.”

Me: “Don’t worry, I am just not sure what I must close your ticket as?”

User: “Easy. Just type the following; you start with the letter ‘U.’”

Me: *typing* “Yes.”

User: “The letter ‘S.’”

Me: “Okay.”

User: “The letter ‘R.’”

Me: “…”

User: “Then type the equal sign.”

Me: “Okay.”

User: “Letters ‘I’ and ‘D.’”

Me: “Fine.”

User: “The number ten.”

Me: “Uh…”

User: “And then the letter ‘T’ and that should do it and once again thank you for your help.”

(Looking at the screen, I see it and immediately start laughing. On the screen it says ‘usr=id10t.’)

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