Switch Off Your Audacity, Lady, Part 2

A middle-aged woman and an older woman are shopping and while I try not to stereotype what the average gamer looks like, these two are looking a little lost and bickering among themselves.

Me: “Can I help you, ladies?”

Middle-Aged Customer: “Yes, I want to buy one of these “Twitch” games for my son, but they all seem so violent.”

Older Customer: *To the middle-aged customer, her daughter.* “They’re Switch games, and like I told you, my grandson wants the Pokémon games!” *To me.* “Thank you, dear, but we’re fine here.”

Middle-Aged Customer: *To me.* “But they seem so violent! This game is all fighting, isn’t it?”

Me: “While the game does involve combat, it’s all child-appropriate and doesn’t involve anything overly violent. It’s mostly just cartoon-like animations.”

Middle-Aged Customer: “I’m… I’m just not sure.”

Older Customer: *To her daughter.* “Oh, for crying out loud! They’re harmless! Look, we discussed this. There are two games, Scarlet and Violet. You buy one, I buy the other: one happy grandchild!”

Middle-Aged Customer: “I’m just not comfortable with all the fighting. I think I will buy this game.”

She picks up a puzzle game, featuring sudoku, math problems, etc.

Older Customer: *To her daughter.* “Well if you want him to pretend to like your gift you can do that. I will be buying him what he actually wants!”

They continue their bickering but eventually make their purchases while I wisely step away. I explain the encounter to my manager, and we both get a good chuckle out of it.

A few days later, my manager and I have just opened the shop and a very angry-looking mother is standing outside.

Middle-Aged Customer: “You sold me a game that made me look stupid!”

Manager: *Wisely take over.* “Can you explain your issue, madam?”

Middle-Aged Customer: “I bought this “Twitch” game—” *Throws the puzzle collection on the counter.* “—for my son’s birthday and he hasn’t even used it! But you sold my mother those stupid Pokémon games and he hasn’t stopped playing them!”

Manager: “And what would you like us to do, madam?”

Middle-Aged Customer: “Make my son stop playing the Pokémon! It’s making me look like a bad mother!”

Manager: *Taking a moment to come to terms with the WTF-ness of this request.* “You would like me to stop your son, who isn’t here, from playing a game, that your mother purchased, that also isn’t here? This is the same game – that if my employee tells it correctly – your mother told you your son wanted for his birthday?”

Middle-Aged Customer: “Yes! Isn’t there anything you can do?”

Manager: “Madam, it sounds like your mother tried to use common sense on you, but it was not very effective.”

The mother grumbles loudly but struts out. My manager and I can’t wait to see Poké-granny again, though!

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Switch Off Your Audacity, Lady