From Sweet To Bitter In Less Than One Bite

Customer: “I can’t have chocolate, because I’m diabetic. You have to stop me if I order anything with chocolate in it.”

Me: “Oh, okay. What can I get you?”

Customer: “A big slab of millionaire’s shortbread and a large mochaccino, please.”

(When I advise her that both of those contain chocolate, she becomes irate and abusive, and screams and demands a manager.)

Customer: “Your staff is insulting me. She’s refusing to sell me anything sweet, saying I’m fat and should be dead. I’m very upset!”

(The manager looks at me, completely confused, as he knows I’m not that confrontational. When I try to speak, the customer spins even more outlandish tales, such as me questioning her husband’s virility and sexuality, and suggesting she become bulimic and die on the toilet.)

Manager: “I… I just can’t believe [My Name] could say all this in the five seconds I was in the kitchen. All I heard from her was, ‘Okay,’ when you mentioned your medical condition.”

(The customer went wide-eyed and left briskly.)