Supersize Your Name!
(I work in a popular smoothie chain and have the following conversation — albeit with slight variation — MULTIPLE times a day.)
Me: “All right, then! Can I get a name for the order—”
Customer: “No.”
Me: “…”
Customer: “…?”
Me: “Can I get a name for the order?”
Customer: “OH! I thought you were asking me if I wanted an upcharge.”
(I am by no means a soft-spoken person, either. I often have to be reminded to use my inside voice. I always try to really annunciate, too, to no avail apparently.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?
