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Superbowled Them Over With Realisation

| Right | November 4, 2014

(I am working as a cook at a pizza place. it’s Superbowl Sunday, the phone has been ringing constantly, and we’re working non-stop. My manager asks me to answer the phone in back and take orders.)

Me: “Thank you for calling [Pizza Place]. This is [My Name]. How can I help you today?”

Customer: “Yeah, I’d like an order for delivery.”

(I take his order.)

Me: “Okay, that comes to [total] and the delivery estimate comes to about three hours.”

Customer: “THREE HOURS?! ARE YOU FREAKING KIDDING ME?!”

Me: “Sir, are you watching the Superbowl tonight?”

Customer: “Well… yeah.”

Me: “And I assume you have a small gathering at your house?”

Customer: “Yes.”

Me: “Would you safely assume you’re the only person in town doing this?”

Customer: “…umm, no.”

Me: “So if everyone else in town is doing the same as you, there is going to be a bit of a wait. Do you still want your order?”

Customer: “Oh. Yeah, we can wait.”

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