Super Absorbent For Those Mentally Heavy Days
(An elderly man calls up to the store.)
Me: “Thank you for calling [Pharmacy]. This is [My Name]. How can I help you?”
Customer: “Yes, my granddaughter came to visit me, and she bought me a birthday gift. It’s on the kitchen table, but I’m not sure what it is.”
Me: “Okay, well, what can you tell me about the product?”
Customer: “Well, the box says ‘K-O-T-E-X’. Can you tell me what that is, honey? What it’s used for? I just can’t figure it out.”
Me: Well, sir… that’s a feminine hygiene product.”
Customer: “Feminine hygiene? What’s the product for? I just can’t figure it out.”
Me: “Sir… it’s for women on their period.”
Customer: “Why would my granddaughter buy me Kotex?”
Me: “I don’t know, sir. Maybe you should ask her that.”
Customer: “So can I still use them to stir my Kool-Aid with? Because that’s what I’ve been using them for.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.