Sum-thing Wrong With Our Schools
(I am working the circulation desk at the downtown public library. A patron walks to the desk with a few DVD’s in hand.)
Patron: “Hi! How many DVDs can I get?”
Me: “You can have up to 20 checked out at once.”
(The patron places his DVD’ on the counter.)
Patron: “So, here I have…”
(There is a bit of a pause as he is thinking.)
Me: “…3?”
Patron: “Yes! 3 DVD’s. And you said I could get…”
(Another pause.)
Me: “…20.”
Patron: “Okay, 20 total. That means I can still get…”
(A rather long pause, while the patron is clearly thinking very hard.)
Me: “…17 more.”
Patron: “Whoa! You’re really good with math!”
Question of the Week
Have you ever served a bad customer who got what they deserved?