Sue Happy
Customer: “Yes, I’m calling to complain. Your store has false advertising. You say you have the cheapest [item] prices in town, and I just came from a store that is selling them cheaper.”
Me: “Really? Well let me call, and you can call back in five minutes, okay?”
(I call the store and soon she calls back.)
Customer: “Well?”
Me: “You are correct, We sell for $5.00 and they’re selling for $4.81.”
Customer: “Like I said, false advertisement. I could sue.”
Me: “It’s a $0.19 difference.”
Customer: “With four of those, that would be a dollar!”
Me: “Correction, that would be $0.76. Would you like to sue me for that complete bill or should be round it up to a whole dollar?”
Customer: “I will never shop with you again!”
Me: “There will never be a need.”
Question of the Week
What is the most wholesome experience you’ve ever had?