Stupidity Is Its Own Reward, Part 6
I’m working the till at a large cosmetic store. Two customers approach the counter and one sets their items down.)
Me: “Thank you for your patience. What’s your phone number for your rewards card?”
Customer #1: *stares at [Customer #2], who is on her phone*
Me: *turning to [Customer #2]* “Phone number for rewards card?”
Customer #2:: *holds up online coupon* “I have this!”
Me: “All right, we’ll get that on here in just a moment. Do you have a rewards card?”
Customer #2: *shoves the phone in my face and loudly proclaims* “THIS is what I have!”
Me: “All right, ma’am.”
(I ring up their items, and they pay and leave. [Customer #2] comes storming back a few minutes later, waving her receipt.)
Customer #2: “WHY ISN’T MY REWARDS CARD ON HERE?! YOU PEOPLE ARE ALWAYS TRYING TO CHEAT ME OUT OF MY POINTS!”
Me: *stunned speechless*
Related:
Stupidity Is Its Own Reward, Part 5
Stupidity Is Its Own Reward, Part 4
Stupidity Is Its Own Reward, Part 3
Question of the Week
Have you ever served a bad customer who got what they deserved?
