Stupidity Amplified
Music Store | Right
| December 5, 2015
(I work for an online music store, and often customers will call if they have any sort of problem with an order.)
Caller: “I purchased a very expensive amplifier head from your company. I am thinking about sending it back because it cuts in and out with sound while I play my guitar through it. I boxed it up and set it on my porch two nights ago, but no one has picked it up yet.”
Me: “When did you call us for a return authorization?”
Caller: “I didn’t. Why won’t someone just come pick it up?”
Question of the Week
Have you ever served a bad customer who got what they deserved?