Striking A Happy Medium
(One of my more senior coworkers has a well-known reputation for being particularly grumpy and offensive; however, we get on quite well. I’m being let in by the owner just as my coworker arrives.)
Me: “Morning, [Owner].
(My coworker brushes past me. In a very artificially bright voice I speak up.)
Me: “Morning, Mr. Happy!”
Coworker: *grunts*
Me: “Nice to see you’re in such a good mood, Mr. Happy!”
Coworker: *grunts again* “Coffee.”
Me: “You’re going to be even more happy after coffee? How will we cope, Mr. Happy?”
(My coworker and I hear a thump, and turn to see the owner has hit the floor due to her hysterical laughter.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.