It’s Stressful To Have Multiple Callings In Life
Me: “Your address?”
Customer: “I don’t know.”
Me: “…”
Customer: “Well, because it’s not coming from me; it’s coming from the company I work for. Let me call them.”
(The customer calls the company to find out the address she’s shipping from, then gives me the address.)
Me: “Great, thanks. Okay, and the address for where they’re going?”
Customer: “Yeah, it’s… I don’t know. Let me call them again.”
(Customer calls the company to find out where she’s shipping to and gives me the address.)
Me: “What’s in the box?”
Customer: “Oh, I don’t know that either. It was sealed when I got it.” *sigh* “I’ll call them.”
(The customer calls the company to find out what’s in the box she has, then gives me the information.)
Me: *expecting what she’s going to say, and thankful that this is the last question I’ll need an answer to* “And the approximate value?”
Customer: “Um… I guess… Probably about… Actually, let me call them again to find out.”
Question of the Week
Have you ever served a bad customer who got what they deserved?