Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Stressed Up To The Nines

, , , , | Right | July 30, 2019

(I work at an office supply store, and on Saturdays, we open at 9:00 am, which is an hour later compared to the weekdays. I come in at 8:00 am to set up shop with my manager, and after about twenty minutes the phone rings.)

Me: “Thank you for calling [Store]. How may I take care of your business today?”

Customer: “Yeah, I’m standing outside at the door, and they are locked. What’s the deal?”

Me: “I’m sorry, sir, but we do not open until 9:00 am on Saturdays.”

Customer: “What? That’s stupid! Let me in; I want to spend my money with you guys.”

Me: “Again, I’m sorry, but we are not allowed to open the door for customers until 9:00 am.”

Customer: “Well, that is really inconvenient! I guess I’ll have to go to spend my money at your competitor, then!”

Me: “Have a great day, then.” *ends call*

Manager: “What was that about?”

Me: “A guy was upset that we don’t open until 9:00 am, so he’s going to [Competitor].”

Manager: “But they open at 9:00 am on Saturdays, too.”

Me: “Well, in a few minutes he’ll figure that out.”

Question of the Week

Has a customer ever made an impossible demand? Tell us your story!

I have a story to share!