Streets Ahead Of The Customer

(I am delivery driving pizza. My store has a 30-minute-or-less guarantee. I get a delivery order for E. 72nd St and head right over there with their order of a drink and a pizza. When I get to the address, I can’t find their house number. I call back to the store and verify the address. It comes back the same. I look some more… no luck. I call back again and they call back the person who placed the order who also verifies the same address. Still can’t find it! On a hunch I drive over to E. 72nd Road and find the guy. Note: this is NOT a nice neighborhood.)

Customer: “You’re late! I want my order for free!”

Me: “I can’t because you gave us the wrong address.”

Customer: “Nope. I get it for free!”

(He tries and tries to get me to give him the order for free, wasting my time.)

Me: “Are you going to pay for this or not?”

(He still insists on trying to talk me into giving it to him, so I flip open the pizza box, grab a slice, and start eating it right in front of him! I turn, get in my car, and head to the store. When I get there I tell my manager what I did, expecting to get chewed out.)

Manager: *with a wink* “You’re going to have to pay for that order… Give me a dollar and don’t do that again.”

(I thoroughly enjoyed that pizza and drink!)