A Strange Complaint, To Name A Few
(I’m working on the counter on a fairly busy evening, and am serving a couple of men who are very friendly. The transaction goes normally until the end, when one of the customers stares intently at my name badge.)
Customer: “Who couldn’t spell your name?”
Me: *confused* “I’m sorry?”
Customer: *looks at feedback card with my name on it, and looks at my name badge again* “Who couldn’t spell your name?”
Me: “Nobody? That is my name.”
Customer: *blank stare*
Me: “Kirsty. That’s my name.”
Customer: *tries repeating my name but totally botches it* “What? I can’t…”
Me: “Kirsty. As in, ‘rhymes with thirsty.’”
Customer: “Kir-sty… Hmm. Weird.” *walks away*
(I’ve never known anyone to be so flummoxed by my name, and usually, if anyone has been slightly confused by my name, it’s been people from other countries.)
This story is part of the Struggles With Names roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
